Configuration - Display screen sharing option

How do I Display the Screen Sharing Option on Visitor's Chat Window?

You can display the screen sharing option to the visitor, using which they can share you their desktop screen. This option will ease the troubleshooting process and other complicated issues. You can view the desktop screen of the visitor in your screen and instruct them about the troubleshooting process.

  • In Configurations tab, enable the "Display Screen Sharing" option.
  • And, Update changes.

  • Now, the visitor can view the option in the Chat Window.

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