Allow visitors to Share Files during the conversation
You can enable the attachment option in the chat window with which the visitors can share the images, word document, PDF, audio and video files with the operators during the conversation.
- In Settings -> Websites -> Website Name, choose Live chat widget.
- Then, navigate to Chat Window -> Appearance, and customize the default window according to your needs.
- In Configurations tab, enable the Allow Visitors to Share Files during the Conversation option.
- And, Update changes.
- Now, the visitor can view the option in the Chat Window.