Allow visitor to Mute the Sound Notification during the conversation

You can enable the mute sound notification option in the chat window. The visitor can mute the chat receiving/sending and other sounds that annoys them from the chat window.

• In Settings > Websites > website name, choose Live Chat Widget.
• Then, navigate to Chat Window > Configurations, and customize the default window according to your needs.​
• In Configurations tab, enable the Allow Visitor to Mute the Sound Notification During the Conversation option. Update changes

• Now, the visitor can view the option in the Chat Window.