Mute Notification

Allow visitor to Mute the Sound Notification during the conversation

You can enable the mute sound notification option in the chat window. The visitor can mute the chat receiving/sending and other sounds that annoys them from the chat window.

  • In Settings -> Websites -> Website Name, choose Live chat widget.
  • Then, navigate to Chat Window -> Configurations, and customize the default window according to your needs.​
  • In Configurations tab, enable the Allow Visitor to Mute the Sound Notification During the Conversation option.
  • And, Update changes.
  • Now, the visitor can view the option in the Chat Window.

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