Allow visitors to Email the chat transcript
You can enable the email option for the visitors in the chat window using which they can send the required conversations immediately to their inbox.
- In Settings -> Websites -> Website Name, choose Live chat widget.
- Then, navigate to Chat Window -> Appearance, and customize the default window according to your needs.
- In Configurations tab, enable the Allow Visitor to Email the Chat Transcript option.
- And, Update changes.
- Now, the visitor can view the option in the Chat Window.