Managing and associating operators to your department

• Navigate to Settings > Departments section, you can choose an existing department from the list or click the Add button and add a new one.
• Add the Department name and description, and choose whether this department will be Public or Private.
• Then under the section Associate operators with the department, click the (+) symbol right beside the name of the operators to associate them to the department.

• You can choose to remove operators from the department by clicking on the (-) symbol right beside their names.