Edit/Delete an existing Article

How do I Edit/Delete an existing Article?

  1. Navigate to Settings -> Templates -> Articles.
  2. To Edit, hover over the name and click the existing article you would like to edit from the list:
    • You can change the message, which department it is associated with, or if it is for all departments, and also you can change the category of the article.
    • Click Update.
  3. To Delete, hover over the name of the article would like to delete:
    • Then click on the delete icon in the left corner.
    • A pop-up will be displayed asking if you are sure you want to delete, click Delete.

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