Meet Zia, your employees' AI assistant
Zia is Zoho's own conversational AI. It automates the routine, reduces the load on your HR team, and gives employees a faster, more effortless way to get the clarity they need.
Understand payslips with ease
Employees can ask about salary, deductions, or taxes and get clear answers in context. Zia pulls from their own payroll data to explain what changed and why.
Find clarity on policies and benefits
Make information around leave, reimbursements, and benefits easy to access. Zia surfaces the right details, in a way that’s simple to follow.
Handle requests in the same conversation
From submitting reimbursement claims to raising support tickets, employees can take action right in the chat. Zia captures the details and routes them without added steps.
Get resolutions, right away
Provide instant, conversational responses 24/7. Zia ensures employees always have a way forward, without any delays or dependencies.
Empower your workforce with built-in AI

For your employees
How supported your employees feel - in the small, everyday moments - has a profound effect on how they show up. Zia makes that support effortless, bringing transparency, accessibility and ease into one of the most personal corners of work life.

For your HR teams
HR teams carry the weight of keeping an organisation running and its people heard. With Zia handling the repetitive, they can finally focus on what’s uniquely human - shaping people, culture, and making decisions that move the business forward.
There's even more to
Proactive by design
Zia presents a set of queries that employees are likely to ask, so getting to an answer takes nothing more than a click.
Help made more accessible
Zia is available both on the web portal and the mobile app, making it convenient for employees to get help, wherever and whenever.
Operates at scale
As your company grows, so do the questions. Zia handles the rising volume without requiring you to expand your HR team.
Zia is as safe as it is useful
Built on Zoho's foundational commitment to privacy, security, and compliance - your employees' most sensitive data is handled with the same rigour that has defined Zoho from day one.
