Zoho Billing - ICICI Bank eazypay Integration

Notes: This integration is available only for users of the India edition of Zoho Billing created under the **zoho.in** domain.

ICICI Bank eazypay is an online payment service. Integrating it with Zoho Billing allows you to receive payments from your customers via multiple payment modes such as Cash, Cheque, Credit/Debit Card, Internet Banking, UPI, NEFT and RTGS. Your customers can have an account in any bank in India and make payments to you.

Scenario: Peter runs a retail business and delivers goods to some of his customers. In cases where the shipping partner does not provide payment options, customers had to add Peter as a beneficiary, request his bank account details and so on. When one of his customers shared about the bad experience, Peter registers for eazypay using his ICICI Bank account. He now enables payment options in his invoice and allows his customers to make online or offline payments using a payment mode of their choice without any hassle.

In this section:

Benefits of the Integration
Register and Integrate with ICICI Bank eazypay
Enable Payment Options
Receive Payments from Customers
Link CIB Portal
Advanced Settings
Delete the Integration

Benefits of the Integration

Receive payments from customers in a quick and easy manner.
Customers can pay using a variety of online and offline payment modes.
Automatic reconciliation of the payments received in Zoho Billing.
Be notified when customers have made payments.

Register and Integrate with ICICI Bank eazypay

Prerequisite: A current account in ICICI Bank to associate with eazypay.

To set up the integration, you will have to first register for an ICICI Bank eazypay account from Zoho Billing, and then verify and complete the registration in your banking portal. To set up the integration in Zoho Billing:

Go to Settings > Integrations > Customer Payments > ICICI Bank eazypay.
Click the Set up Now button to initiate the registration.

Enter your details in the pop-up that appears to create a new eazypay account.

Fields	Description
Merchant Name	The name of your organization as mentioned in your bank account.
Corp ID	The Corporate ID provided for your organization.
User ID	The user level ID provided to individuals associated to the CORP ID mentioned above.
PAN	The Permanent Account Number associated with your CORP ID.
ICICI Bank Account	The ICICI Bank account number through which you want to track and receive payments via eazypay.

New eazypay account

Click Register and you will be redirected to their website.
Enter your Account Number, PAN and the Captcha displayed there.
Click Submit and a One Time Password will be sent to the mobile number associated with the bank account.
Enter the OTP and click Submit.

Enter your details in the four pages that follow to complete the registration process:
- 1.Options: Choose the Collection Method, Merchant, Collection Mode, Default Collection Mode, Charges Borne (merchant or payer), Business Category and the Nature of the Business.

Insight: You will have to enter your **GST No** to generate GST invoices in eazypay.
If you would like to enable **Card Payments**, choose the option **NO** for **Existing Merchant**.
Your transaction fees will depend upon your **Business Category** and **Nature of Business**.

2.Business Info: Provide the details on your business such as the Business Name, Start Date, Annual Turnover, Ticket Size, Collection and a summary.

Insight: The **Average Ticket Size** is the average sale value per transaction in your business.
**Annual Collection (Cards)** refers to the amount that you expect the business to receive through Debit/Credit card payments in a year.

3.Promoter Info: Enter the details of the applicant such as your Name, Address and Contact Details.

4.Terms and Conditions: Read and accept the Terms and Conditions of ICICI Bank eazypay.

Insight: The activation status of your transaction will be **Pending** until you accept the terms and conditions. Account activation might take up to 20 minutes. You can click the **Check Status** button to fetch the status updates from ICICI Bank

Check Status

Once you accept the terms and conditions, you will be redirected to Zoho Billing. Once the integration status is Active, you will be able to collect payments from your customers.

Advanced Settings

Based on the options you had chosen during your registration, your integration will be configured. Some of these will be listed under the Advanced Settings option in Zoho Billing. Here’s how you can edit them:

Go to Settings > Integrations > Customer Payments > ICICI Bank eazypay.
Click Advanced Settings.

Advanced Settings

Enable/Disable payment modes and choose who the transaction fee bearer will be for your transactions.

Advanced Settings

Click Save.

Enable Payment Options

After seting up the integration, you can enable payment options in your invoices to allow your customers to make payments. To enable payment options:

Go to Zoho Billing > Sales > Invoices.
Create a New Invoice for your customer.
Scroll down and select ICICI Bank eazypay from the Payment Options.

Enable Payment Options

Save and Send the invoice to your customer.

Receive Payments from Customers

Your customers can view the invoices and make payments in their Customer Portal when they login. If the customer portal has not been enabled, customers can make payments directly from the invoice sent to them via email.

Here’s how customers can make payments:

Log into the Customer Portal and select the invoice to make payment.
(or)
Go to the invoice link shared to you via email.

Click the Pay Now button in the top right corner.

Select your preferred payment mode from the available options.
Enter your Mobile Number and click Proceed to Payment.

Proceed to Payment

Enter the Payer Name, Email ID and Mobile Number.
Enter your Bank/Card details based on the online payment method chosen and click Proceed Now.

Online Payment

(or)

Click Generate Challan to make an offline payment. A PDF of the challan will be generated and one can make the payment at the bank with the challan.

Challan Generation

Link CIB Portal

Your ICICI Bank eazypay account will be linked to your Corporate Internet Banking (CIB) portal in the background. You can login to your CIB portal to:

View and manage all payments and receivables in your CIB portal.
Get detailed insights on each transaction. You can view the transaction charges, tax rates, payment mode, settlement details and download tax invoices.
Initiate refunds for payments received.

To do this:

Click the option Log in to Portal from the Integrations page in Zoho Billing.

View in Portal

Your account will be linked to the Corp ID and User ID mentioned in the pop-up.
Click Proceed and log in to your portal using your CIB Login ID and Password.

Insight: If you haven't created a Login ID for your CIB Portal, enter your **CorpID.UserID** in the given field.

eazypay Log In

Go to Business Essentials and eazypay will be listed under it.

eazypay in portal

Click eazypay and a new window will be opened.

eazypay Reports

You will be able to view and access all transactions, reports and initiate initiate refunds.

Delete the Integration

You can delete the integration from Zoho Billing whenever you want to stop receiving payments through eazypay or when you want to configure a new account. To delete the integration:

Go to Settings > Integrations > Customer Payments > ICICI Bank eazypay.
Click the Trash icon to delete the integration.

Note: Zoho Billing does not collect any transaction fee while receiving payments. Transaction fee if any, is collected by the bank based on their norms.

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