Adding Tags to the Zendesk Ticket from Zoho SalesIQ

Tags can be added to users and organizations and these tags can then be used in business rules to manage the ticket workflow. Tagging users and organizations provides you with a way to add more data about each and then act on that data. For example, you can tag an organization or a user and then add the tag to a trigger to escalate the ticket to a specific support group.

You can add tags from SalesIQ by clicking on the Add Tag link.

The Tags added in SalesIQ dashbord will be pushed to Zendesk.