How do I route visitor chats to operators based on the Clearbit info?

You can route the website visitors to your operators based on the Clearbit values.

1. Navigate to Settings -> Automation -> Chat Routing, click Add which you can find in the top right corner of the window.
2. Specify a name for the rule.
3. Choose a website in which the rule is to be activated.
4. In the Choose a condition drop-down, select Clearbit Company or Clearbit Visitor option .
5. Choose a pre-defined condition for the same.
6. Then, choose a chat routing option in the On what basis would you want to route the filtered out chats to the operators? section.
7. Click on the (+) symbol to add operators.
8. Finally, click Apply.