Rolling out the latest features in Zoho Mail

Constantly coming up with cool new features that make you fall in love with Zoho Mail is what we do best. We’re excited to introduce some new ways that Zoho Mail can help improve your email experience.

Choose what you see

Email listings are designed to give you as much information about your emails as possible. Some of these details might be important to you, while some probably aren’t. Zoho Mail’s Email Listing Customization option lets you hide the details you don’t want to see.

It’s just a click away

Think about all the steps it takes to send an email to an address you’ve found on a website. First, you have to copy the email address, then open Zoho Mail, navigate to the compose window, paste the email address, draft the email, and finally click send. If this sounds like too many steps, then Zoho Mail’s Default Composer feature is just what you need. Now you can configure your compose window—autofilled with your recipient’s address and details—to launch when you click on any mailto link.

Do away with time zone conversions

With colleagues and customers spread across different time zones, you’re always left converting your time to theirs, and vice versa. This is especially problematic when picking the best time to schedule an email. You can now save yourself time and effort by using Zoho Mail’s option to select suitable time zones while scheduling emails.

Take your pick

A lot of the emails you send are addressed to the same people time and again. Now you don’t need to type every recipient when you compose an email. When you enter any two recipients, you’ll see a list of commonly emailed contacts suggested alongside the ones you’ve already entered. All you have to do is click on the contacts you want to add as recipients.

Only share what you want to

You no longer need to share an entire thread when all you want to share is a single email. Selected email sharing allows you to choose the emails you want to share from any email thread.

Some other tweaks:

  • With our new custom font support, the sky’s the limit when it comes to fonts in Composer. If you’re bored with the existing Compose fonts, you can add any of your system fonts to the list.

  • Your Outbox folder has been tweaked to make things easier. Along with viewing the time zone selected for the scheduled email, you can also edit the scheduled email directly from your Outbox.

  • Reminders help keep you sharp by reminding you to reply to or follow up on emails. However, reminders sometimes appear when you’re in the middle of a task, and you end up forgetting about them. You can now snooze email reminders for a specified amount of time and come back to them at your convenience.

We’re hard at work coming up with new ways to make emailing easier for you! In the meantime, give our latest updates a try and share your feedback in the comments section!


Get the complete Zoho advantage: you can now use Zoho Mail along with the broad suite of products that Zoho offers by signing up for Zoho Workplace or Zoho One.

75 Replies to “Rolling out the latest features in Zoho Mail”

  1. Hi. I have a very basic doubt but canot find the answer anywhere. My Zoho Android client came configured with a very small font size for income mail. I cant find where to change it.

  2. dear zoho group… in my email here is only 15 email sent then the maximum limit reach..how i can increase that limit to send more mail at one time
    thanks

    1. Hi Muhammad,

      Your account seems to have been blocked temporarily due to a high number of bounced emails in a short span of time. On looking into your account activity, it seems like your account is now unblocked. Moving forward, please ensure you communicate with valid email addresses to avoid this in the future. Thank you. 🙂

  3. I like Zoho as an affordable alternative to Outlook.
    However, please put the effort into developing the Contacts module. It is far behind in basic features; this is a problem that will only hold you back from progressing further.

    – BLove

    1. Hi Brian,

      Thank you for the valuable feedback. We are working on enhancing the Contacts module currently. It would help us if we could understand your specific requirements in the Contacts module so we can work on it. We’ll have our team contact you to gather your insight. 🙂

  4. 10 Why is my outgoing email blocked????????

    11 KB
    Alex Teacher.doc
    Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked. Learn more.

    1. Hi,

      We looked into your account activity and your account seems to have been blocked due to security reasons. Please contact support(at)zohomail(dot)com in order to have your account unblocked from our end. Thank you. 🙂

  5. Whatever the changes, I can hardly read my mail the font is so small. Change settings still same size. What the heck is going on?

    1. Hi Joe,

      On looking into your interaction with our support team, it looks like this issue is sorted. Thank you. 🙂

  6. ALL that hard work, Zoho….
    ALL there’s positive news features …
    And..
    STILL …no MS Exchange.emil.(I have four different Exchange accounts with four different domains… Microsoft and Google are getting all of my money but you don’t offer me the way to give it to you)

    W H E N … Will you support Exchange email in Outlook instead of this 1950s, IMAP stuff…

    1. Hi Scott,

      Sorry for the trouble. We require a better understanding of the nature of your request. Please reach out to us at support(at)zohomail(dot)com with more details so we can help you the best we can. Thank you. 🙂

    1. Hi Shakeel,

      Go to Settings -> User Accounts -> Account settings -> Signature section. Under the signature section, you can choose one of the following options for your signature – Use desktop signature (if default signature is set in web version), Use Mobile Signature or No signature. Based on your choice, the appropriate signature will be added to mails sent from your Zoho Mail app.

  7. It would be nice to have an option to quote just *selected* text rather than automatically quoting the whole email in a Reply.

    1. Hi Linn,

      Thank you for the feedback. We’ll have our development team analyze your request. We’ll keep you posted on any progress. 🙂

  8. Cuando el archivo que se desea adjuntar es mas pesado de lo permitido hay alguna opción para enviarlo así sea con un link a la nube?

    1. Hi,

      You can insert your attachment if your attachment exceeds the maximum size limit. The attachment will be uploaded to Zoho Docs and the link will be included in the mail you send. You can find detailed instructions in this help page.

  9. Hola buen dia…!!
    tengo problema , no puedo redactar ninguna letra ni palabra al enviar un mensaje que eslo que esta pasando…?

    1. Hi Rocio,

      We require more understanding of the problem you are facing in order to handle it best. Could you please write to support(at)zohomail(dot)com with more details? 🙂

  10. Is There any option to create a broadcast group in mail?
    So that i can broadcast a mail to all my clients or customers?

  11. It would be good if you could add 2 features to zoho calendar
    1. be able to associate a calendar item with a crm contact.
    2. When a calendar item is done, have the ablity to mark it as complete.

    Thanks.

    Mike

    1. Hi Dhanender,

      I will surely pass on your request to our development team but we would require more details on what exactly is needed. Please write to us at support(at)zohomail(dot)com with your specific requirements. 🙂

    1. Hi Alina,

      Sorry for the inconvenience. Please write to us at support(at)zohomail(dot)com with your concerns so we can help you out better.

    2. On looking into your account activities to analyze your issue, we’ve come across marketing emails that were sent from your email account. This is most likely the reason your emails are getting marked as Spam.
      To avoid this, you can use Zoho Campaigns for your marketing/ promotional emails in the future. 🙂

  12. I am using Dell convertible laptop/Tablet model Inspiron 11 – 3158.
    From the day one when I have loaded Zoho Desktop for Windows, it is displayed in a very small window (less than 1/4th of the screen. The buttons for maximise is not active. Most of the part is utilised in displaying the folder list and there is no space to show email list and the actual Email. Can someone from Zoho mail support me?
    Please revert back to dbh.messung@gmail.com

    1. Hi,

      You can resolve this issue by selecting the correct service region in the desktop application. From the menu listing, choose “Switch deployment” option and select the region where your Zoho Mail account is hosted. This will ensure you can adjust the size of your desktop client window.
      If the issue persists, please contact support(at)zohomail(dot)com and we will resolve it at the earliest.

  13. Hi this is regards to downloads to outlook, After i enabled two step notification in zoho i am unable to download mails in outlook, I am unable to change the same, Can some one guide me how to revert back to the old module or is there some settings in outlook that have to be changed for two step authentication

    1. Hi,

      Since you have enabled Two factor authentication, the normal password would not suffice to configure Zoho Mail in Outlook. Please use an application specific password to do the configuration. This should resolve your issue. Visit this help page for detailed steps.
      If you face further issues, please reach out to us at support(at)zohomail(dot)com and we will have it resolved. 🙂

  14. Some of these are useful. Thank you.

    Do you have an estimated time of arrival on the shared Notes feature? The ability to have multiple people, at the same company, editing a single note… Currently a user is only able to post a comment about someone else’s note; but that’s not true collaboration.

    For a long time now, Zoho has mentioned they were working on a solution, but didn’t give any details. You are able to collectively edit Tasks already in Zoho mail. Also, you can collectively edit Zoho docs. I’m not sure why two people who both want to edit a Note was left out?

    Do you have a date that Zoho plans to launch this Notes collaboration feature?

    1. Hi John,

      Sorry for the delay. We are keeping track of your request. Shared notes with collaboration possibilities is a priority for us and our development team is working to bring it to you as soon as possible. We will keep you posted on any progress in this regard.

  15. Hi All,

    great new stuff 🙂

    Let me add some additional feature recommendations:
    – when we agree on a meeting with people via email, it would be the best to click on a button to create a meeting request by adding email addresses of the people involved to “participants” and email body to the meeting request body (aka. “Description”)
    – it would be great to associate mails to CRM entities by using fields with pick list (e.g. module, entity, etc),
    – it would be great to have the attachment(s) available on the top of the mail in order to avoid long search for it/them

    Thanks!

    1. I would also vote for these recommendations & especially this one – it would be great to have the attachment(s) available on the top of the mail in order to avoid long search for it/them

    2. Hi Elemer,

      Thank you for taking the time to share your recommendations with us. It helps us improve.

      1. You can directly add an event from the email by using the Smart Create option. Select the desired content from the event and select Event option from the Smart Create menu. You can @mention the invitees along with the event title to add them as participants. Learn More.
      2. You can currently add contacts as Leads/ Contacts and even associate Notes, Events and Tasks with the contacts. We are working on enhancing the integration and will surely keep your suggestion in mind. Click here to know more.
      3. You can view the attachments in a mail right from your mail listing. Click on the attachment icon to view the list of attachments in the email. Learn More.

  16. I have no access to my zoho email. Contacts say 33 at top but none will show. For my inbox it says I have unread emails but it shows none. Every day the number increases. For my sent emails it shows none. When I try to reach the help center after filling out the form and click the send icon, nothing happens. Tried three times. Search does not work. Painful for me to not have access to my email over several days now. If there is something I can do to fix it you must contact me at my @yahoo.com address you have on file with instructions. I did nothing different, so I suspect it is technically in your control.

    1. Hi Layne,

      We’re very sorry for the inconvenience. We require more details to help you better. Our support team will contact you to resolve this issue. 🙂

  17. HOLA
    Tengo un problema no me llegan mis correos que me envían mis contactos y quisiera que me lo solucionen por favor.
    Gracias por su Atención

    1. Hi Alberto,

      We’re sorry for the inconvenience. Please reach out to us at support(at)zohomail(dot)com with more details of the issue so we can get it sorted. 🙂

    1. Hi,

      Thanks a lot for your valuable feedback. We are currently working on enhancements in our integration with Zoho CRM. We would love to know your requirements in this regard so we can cater to your needs better. Please let us know your suggestions. 🙂

      1. In CRM for Mail integration, when the password expires, we need to go to Settings>Channels>Email & update the password again which should not be the case – we receive multiple queries from the team members (whenever the password is expired & new password is set) that they are unable to send emails through CRM. Generally, it should be automatically updated as we work on a single login for all the apps. Just a request.

        1. Hi Sandeep,

          You can enable Two-factor authentication for your Zoho Mail account and use an application specific password to configure Zoho Mail in CRM. This way, along with your Zoho Mail account being secure with an extra layer of security, you will also not need to update the password frequently.
          Visit this help page for details on Two-factor authentication – https://www.zoho.com/mail/help/adminconsole/two-factor-authentication.html
          Generating application specific password – https://www.zoho.com/mail/help/adminconsole/two-factor-authentication.html#alink5

      2. Here’s one, of many…

        In Zoho Mail, highlight respective email > a “right click” will show/give you the ability to “Create” Task or Event with the actual email copied into this new Task or Event. Also have this new Task or Event GUI feature mirror the fields as the CRM Task and Event Fields.

        1. I’ll definitely pass it on to our development team, Stephen. Meanwhile, we’ll have someone contact you from our side to get a better insight. 🙂

    1. Hi Joe,

      These new features would already be available in your Inbox. You can start using them right away without having to do anything from your side. 🙂

  18. All that stuff may be of interest to some, but not much to me. I only want zoho to stay signed in when I have checked the stay signed in box. I’m not at all interested in seeing your full page ad about signing up for the paid version when I go to look at my mail.

    1. Hi Martin,

      If you’re signed into your Zoho Mail account in the browser in question, you can directly open your inbox by using mail.zoho.com link. If you still face an issue, please write to us at support(at)zohomail(dot)com and we’ll do our best to resolve it at the earliest.

Leave a Reply

Your email address will not be published. Required fields are marked *

By submitting this form, you agree to the processing of personal data according to our Privacy Policy.

Related Posts