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How can you benefit from our free remote access software?

The demand for best free remote access software is growing day by day, and we at Zoho believe that access to a top-notch remote experience should be affordable. Zoho Assist's forever free plan can help small businesses enhance their remote productivity absolutely free of cost. The free version of Zoho Assist, free remote desktop software for small businesses includes one technician and 5 URS computer licenses, enabling you to provide support and manage your overseas assets remotely. Reliable remote access means cutting down on the losses incurred due to IT incidents.

Hassle-free access. Increased productivity.

Zoho Assist offers a wide range of services, varying from instant remote support to unattended access to computers located anywhere in the world. Zoho Assist provides diverse remote access solutions in the field of IT maintenance and management, IT asset management, help desk integrations, Managed Service Provider based remote assistance, and so on. These services ensure that your small business growth is unhindered by the obstacles due to system downtime.

What are the features available in our free remote access software?

Instant Remote Support

On-demand and scheduled remote support tool for IT help you establish connections with your remote customers instantly. You can organize your support sessions and keep your work schedule running smoothly.

Unattended Remote Access

Unattended remote access helps you to access, manage, and control devices remotely without the presence of a user at the other end. You can configure multiple Windows and macOS devices for unattended remote access using deployment features and perform administrative tasks effectively whenever you want.


Integration capability is an indispensable part of any software service. We at Zoho Assist understand that you may need more than one tool to satisfy your business prospects. That's why we've integrated with some of the best players in the field, such as Zoho Desk, Zoho SalesIQ, and many more. You can also embed on-demand remote support onto your mobile applications using our Mobile Software Development Kit.


Session Recording

Assist has the ability to record remote support and unattended access sessions for reference and audit purposes. The general preferences under Settings comprises the session recording feature in Assist.


Screen Sharing

Technicians can initiate a screen sharing session at any point and share their screen with the customers for a demo session, to showcase a software update, or for any other reason the customer needs.


File Transfer

During a support session, technicians and customers can instantly share files of up to 2 GB.


2-Factor Authentication

You can protect Zoho Assist account with an additional layer of security through 2FA. SMS, OTP-based verification, and other security measures can be set up to match your security needs.



Assist has a dedicated Reports section that contains every detail related to remote support and unattended access sessions, including session duration, customer email address, IP address, and more.


User Management

Managing users, delegating roles, and providing access to multiple features is easy to do with Assist. It also offers efficient features to bulk or group access for unattended access.

How secure is our forever free version?

Zoho Assist is entirely cloud-based and works well with all major proxies and firewalls. Your data is secured by our industrial standard end-to-end SSL and 256-bit AES encryption so that you can be sure every connection you make over Zoho Assist is secure and maintains your users’ privacy. We also offer two-factor authentication to provide an additional layer of security by verification via a one-time password.

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Awards and Reviews

The best remote access software for start-ups and small businesses.

  • capterra
    ★★★★★4.6 / 5
  • Trust radius
    ★★★★★9.2 / 10
  • G2
    ★★★★★4.6 / 5
  • Finances Online
    ★★★★★9.0 / 10
  • getapp
    ★★★★★9.0 / 10

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