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Remote Support
Unattended Access
Remote SupportStandard

All in Free Edition +

  • File Transfer
  • Multi-Monitor Navigation
  • Reboot and Reconnect
  • Session Transfer
  • Import Google Contacts
  • Custom Report
  • Screen Capture
  • Zendesk Integration
  • Voice Chat
  • Remote Audio
  • 2 Concurrent Sessions
Professional

All in Standard Edition +

  • Mobile Apps (iOS, Android)
  • Schedule Sessions
  • Screen Sharing
  • Session Notes
  • Custom Email Templates
  • Rebranding
  • Advanced Reports
  • 4 Concurrent Sessions
Enterprise

All in Professional Plan +

  • Departments
  • Session Recording
  • Service Queue
  • Session Audit
  • Remote Printing
  • Video Chat
  • Contacts Management
  • Annotation
  • Customer Widget
  • Custom Domain Mapping
  • Diagnostic tools
  • Post Session Re-direction
  • Billing
  • Webhooks
  • Scheduled Reports
  • 6 Concurrent Sessions
Unattended AccessStandard(Unlimited technicians)

All in Free Edition +

  • Computer Grouping
  • Group permissions
  • Bulk Deployment
  • Wake on LAN
  • File Transfer
  • Remote Power Options
  • Session Confirmation
  • Multi-Monitor Navigation
  • Custom Reports
  • Custom Email Templates
  • Mobile Apps for the Technician
  • Screen Capture
  • Voice Chat
Professional(Unlimited technicians)

All in Standard Edition +

  • Session Recording
  • Remote Print
  • Annotation
  • Diagnostic Tools
  • Video Chat
  • Departments
  • Rebranding
  • Bulk Deployment via Distributor
  • Custom Domain Mapping
  • Mobile and IoT Devices
  • Advanced Reports
  • Billing
  • Webhooks
  • Scheduled Reports

Free Plan

  • 1 Remote Support Technician
  • 5 Unattended Computers
  • Send Ctrl+Alt+Del
  • Instant Chat
  • UAC Compatible
  • Clipboard Sharing
  • Zoho Desk Integration
  • Zoho SalesIQ Integration
  • ZIA Integration
  • 1 Concurrent Session
  • Organization Roles

Add-ons

  • Additional Storage:

    Record unlimited sessions and store your reports with Assist’s additional storage add-on. Prices start at /month for every additional 5GB.

  • Call Credits for VoIP:

    Purchase phone credits to connect with your customers instantly. Stock up on your phone credits priced at /credit.

    To learn more, click here.
  • Enterprise Support:

    Gain access to our premium technical support assistance 24 hours a day, 5 days a week (Monday through Friday), via live chat or email.

    To learn more, click here.

Contact us for OEMs, ISVs, or Concurrent license pricing details

Contact Us

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Pricing FAQs

  • Can I get a demo of Zoho Assist?

    Of course. Click here to register for a personalized demo. One of our customer support technicians will get in touch with you shortly.

  • Can I upgrade, downgrade, or cancel my plan at any time?

    Yes, Zoho Assist is a pay-as-you-go service. You can upgrade, downgrade, or cancel your plan at any time.

  • Is Zoho Assist secure?

    Yes, it's absolutely secure. All transmissions take place through SSL/256-bit AES encryption protocols which is the industry standard security practice. This is the same standard used in online banking and payment transactions.

  • What types of payment do you accept?

    We accept payment via Visa, MasterCard, American Express, and PayPal (you must have an account with PayPal to make payments with it). We also accept payment via bank transfer or check transfer for yearly subscriptions.

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