Hide Common Features
assist-pricing-val.json1
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- Free Plan
- Remote Support
- Unattended Access
FREETRY NOWTRY NOW | STANDARDTRY NOWTRY NOW | PROFESSIONALTRY NOWTRY NOW | ENTERPRISETRY NOWTRY NOW | STANDARDTRY NOWTRY NOW | PROFESSIONALTRY NOWTRY NOW | |
---|---|---|---|---|---|---|
Pricing | ||||||
Billed Annually | - | /month | /month | /month | /month | /month |
Billed Monthly | - | |||||
Remote Session | ||||||
Instant Chat | Yes | Yes | Yes | Yes | Yes | Yes |
Desktop Application | Yes | Yes | Yes | Yes | Yes | Yes |
UAC Compatibility | Yes | Yes | Yes | Yes | Yes | Yes |
Clipboard Sharing | Yes | Yes | Yes | Yes | Yes | Yes |
Remote Screen Blanking | - | Yes | Yes | Yes | Yes | Yes |
File Transfer | - | Yes | Yes | Yes | Yes | Yes |
Multi-Monitor Navigation | Yes | Yes | Yes | Yes | Yes | Yes |
Send Alt+Ctrl+Del | Yes | Yes | Yes | Yes | Yes | Yes |
Reboot and Reconnect | - | Yes | Yes | Yes | Yes | Yes |
Session Transfer | - | Yes | Yes | Yes | Yes | Yes |
Screen Capture | - | Yes | Yes | Yes | Yes | Yes |
Schedule Sessions | - | - | Yes | Yes | - | - |
Swap Screen | - | - | Yes | Yes | Yes | Yes |
Session Notes | - | - | Yes | Yes | Yes | Yes |
Voice Chat | - | Yes | Yes | Yes | Yes | Yes |
Video Chat | - | - | - | Yes | - | Yes |
Contacts Management | - | - | - | Yes | - | Yes |
Annotation | - | - | - | Yes | - | Yes |
Remote Print | - | - | - | Yes | - | Yes |
Session Recording | - | - | - | Yes | - | Yes |
Service Queue | - | - | - | Yes | - | - |
Additional storage for session recording | - | - | - | Yes | Yes | Yes |
Additional Call Credits for VoIP | - | - | - | Yes | - | - |
Session Audit | - | - | - | Yes | - | Yes |
Screen Sharing | - | - | Yes | Yes | - | - |
Platform supported (Windows/ Mac/ Linux) | Yes | Yes | Yes | Yes | Yes | Yes |
ChromeOS, iOS, Android and IoT device support | - | - | Yes | Yes | - | Yes |
Remote Audio | Yes | Yes | Yes | Yes | Yes | Yes |
Post Session Redirection | - | - | - | Yes | - | Yes |
Department Admin | - | - | - | Yes | - | Yes |
Scheduled Reports | - | - | - | Yes | - | Yes |
Remote Billing | - | - | - | Yes | - | Yes |
Unattended Access | ||||||
Computer Grouping | - | - | - | - | Yes | Yes |
Group Permissions | - | - | - | - | Yes | Yes |
Bulk Deployment via Start-up script and Native tool | - | - | - | - | Yes | Yes |
Bulk Deployment via Distributor | - | - | - | - | - | Yes |
Diagnostic tools | - | - | - | - | - | Yes |
Wake-on-LAN | - | - | - | - | Yes | Yes |
Remote Power Options | - | - | - | - | Yes | yes |
Install Agents via Microsoft Azure | - | - | - | - | - | yes |
Organization | ||||||
User Management | Yes | Yes | Yes | Yes | Yes | Yes |
Organization Roles | Yes | Yes | Yes | Yes | Yes | Yes |
Departments | - | - | - | Yes | - | Yes |
Rebranding | - | - | Yes | Yes | - | Yes |
Custom Email Templates | - | - | Yes | Yes | - | Yes |
Email Configuration | - | Yes | Yes | Yes | Yes | Yes |
Advanced Reports | - | - | Yes | Yes | - | Yes |
Customer Widget | - | - | - | Yes | - | - |
Number of Technicians | One | Limited | Limited | Limited | Unlimited | Unlimited |
Technician Survey | - | - | - | Yes | - | Yes |
Customer Survey | - | - | - | Yes | - | Yes |
Custom Domain mapping | - | - | - | Yes | - | Yes |
Security and Compliances | ||||||
TLS 1.2 transport security with AES-256-bit encryption | Yes | Yes | Yes | Yes | Yes | Yes |
Idle-Session Time Out | Yes | Yes | Yes | Yes | Yes | Yes |
Action Log Viewer | Yes | Yes | Yes | Yes | Yes | Yes |
Two-Factor Authentication | Yes | Yes | Yes | Yes | Yes | Yes |
Session Confirmation | - | - | - | - | Yes | Yes |
Integrations/APIs | ||||||
Integration with Zoho Desk | Yes | Yes | Yes | Yes | Yes | Yes |
Integration with Zoho SalesIQ | Yes | Yes | Yes | Yes | - | - |
Integration with Zendesk | - | Yes | Yes | Yes | - | - |
Integration with ServiceNow | - | Yes | Yes | Yes | - | - |
Integration with Freshdesk | - | Yes | Yes | Yes | - | - |
Integration with Jira | - | Yes | Yes | Yes | - | - |
Import Google Contacts | - | Yes | Yes | Yes | - | - |
Zoho Assist APIs | Yes | Yes | Yes | Yes | Yes | Yes |
Webhooks | - | - | - | Yes | - | Yes |
ZIA Integration | Yes | Yes | Yes | Yes | Yes | Yes |
Support | ||||||
Basic Support | Yes | Yes | Yes | Yes | Yes | Yes |
Enterprise Support | - | Paid | Paid | Paid | Paid | Paid |
Privacy and Security | ||||||
IP Based restriction | Yes | Yes | Yes | Yes | Yes | Yes |