Compare Zoho Assist editions.

Zoho Assist - Plan Comparison

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  • Free Plan
  • Remote Support
  • Unattended Access
 

FREE

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STANDARD

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PROFESSIONAL

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ENTERPRISE

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STANDARD

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PROFESSIONAL

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Pricing
 
Billed Annually-/month/month/month/month/month
Billed Monthly-
Remote Session
Instant ChatYesYesYesYesYesYes
Desktop ApplicationYesYesYesYesYesYes
UAC CompatibilityYesYesYesYesYesYes
Clipboard SharingYesYesYesYesYesYes
Remote Screen Blanking-YesYesYesYesYes
File Transfer-YesYesYesYesYes
Multi-Monitor NavigationYesYesYesYesYesYes
Send Alt+Ctrl+DelYesYesYesYesYesYes
Reboot and Reconnect-YesYesYesYesYes
Session Transfer-YesYesYesYesYes
Screen Capture-YesYesYesYesYes
Schedule Sessions--YesYes--
Swap Screen--YesYesYesYes
Session Notes--YesYesYesYes
Voice and Video Chat---Yes-Yes
Contacts Management---Yes-Yes
Annotation---Yes-Yes
Remote Print---Yes-Yes
Session Recording---Yes-Yes
Additional storage for session recording---YesYesYes
Session Audit---Yes-Yes
Screen Sharing--YesYes--
Platform supported (Windows/ Mac/ Linux/ Chrome OS)YesYesYesYesYesYes
Mobile and IoT device support--YesYes-Yes
Unattended Access
Computer Grouping----YesYes
Custom Domain mapping-----Yes
Group Permissions----YesYes
Bulk Deployment via Start-up script and Native tool----YesYes
Bulk Deployment via Distributor-----Yes
Diagnostic tools-----Yes
Wake-on-LAN----YesYes
Remote Power Options----Yesyes
Organization
User ManagementYesYesYesYesYesYes
Organization RolesYesYesYesYesYesYes
Departments---Yes-Yes
Rebranding--YesYes-Yes
Custom Email Templates--YesYes-Yes
Email Configuration-YesYesYesYesYes
Advanced Reports--YesYes-Yes
Customer Widget---Yes-Yes
Number of TechniciansOneLimitedLimitedLimitedUnlimitedUnlimited
Security and Compliances
TLS 1.2 transport security with AES-256-bit encryptionYesYesYesYesYesYes
Idle-Session Time OutYesYesYesYesYesYes
Action Log ViewerYesYesYesYesYesYes
Two-Factor AuthenticationYesYesYesYesYesYes
Session Confirmation----YesYes
Integrations/APIs
Integration with Zoho DeskYesYesYesYes--
Integration with Zoho SalesIQYesYesYesYes--
Integration with Zendesk-YesYesYes--
Integration with ServiceNow-YesYesYes--
Integration with Freshdesk-YesYesYesYesYes
Integration with Jira-YesYesYesYesYes
Import Google Contacts-YesYesYesYesYes
Zoho Assist APIsYesYesYesYesYesYes