Compare Zoho Assist editions.

Zoho Assist - Plan Comparison

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6

  •  
  • Free Plan
  • Remote Support
  • Unattended Access
 

FREE

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STANDARD

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PROFESSIONAL

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ENTERPRISE

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STANDARD

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Pricing
 
Billed Anually-/month/month/month/month
Billed Monthly-
Remote Session
Instant ChatYesYesYesYesYes
Desktop ApplicationYesYesYesYesYes
UAC CompatibilityYesYesYesYesYes
Clipboard SharingYesYesYesYesYes
Remote Screen BlankingYesYesYesYesYes
File Transfer-YesYesYesYes
Multi-Monitor Navigation-YesYesYesYes
Send Alt+Ctrl+Del-YesYesYesYes
Reboot and Reconnect-YesYesYesYes
Session Transfer-YesYesYesYes
Screen Capture-YesYesYesYes
Schedule Sessions--YesYes-
Swap Screen--YesYesYes
Session Notes--YesYesYes
Voice and Video Chat---Yes-
Contacts Management---Yes-
Annotation---YesYes
Remote Print---YesYes
Session Recording ---YesYesOnly available along with Remote Support Enterprise plan
Additional storage for session recording---YesYesOnly available along with Remote Support Enterprise plan
Session Audit---Yes-
Screen Sharing--YesYes-
Platform supported (Windows/Mac/Linux/Chrome OS)YesYesYesYesYes
Mobile Apps (iOS, Android)--YesYesYes
Unattended Access
Computer Grouping----Yes
Group Permissions----Yes
Deployment----Yes
Wake-on-LAN----Yes
Remote Power Options----Yes
Organization
User ManagementYesYesYesYesYes
Organization RolesYesYesYesYesYes
Departments---YesYesOnly available along with Remote Support Enterprise plan
Rebranding--YesYesYes
Custom Email Templates--YesYes-
Email ConfigurationYesYesYesYesYes
Advance Reports--YesYesYes
Customer Widget---Yes-
Number of TechniciansOneLimitedLimitedLimitedUnlimited
Security and Compliances
TLS 1.2 transport security with AES-256-bit encryptionYesYesYesYesYes
Idle-Session Time OutYesYesYesYesYes
Action Log ViewerYesYesYesYesYes
Two-Factor AuthenticationYesYesYesYesYes
Session Confirmation----Yes
Integrations/APIs
Integration with Zoho DeskYesYesYesYes-
Integration with Zoho Sales IQYesYesYesYes-
Integration with Zendesk-YesYesYes-
Integration with ServiceNow-YesYesYes-
Integration with Freshdesk-YesYesYesYes
Integration with Jira-YesYesYesYes
Import Google Contacts-YesYesYesYes
Zoho Assist APIsYesYesYesYesYes