Slack Integration

The Zoho Subscriptions - Slack integration allows you to easily monitor your customers’ subscription payment activities. The notifications will be triggered based on your customers’ payment actions and will be pushed into your preferred Slack channel instantly (#general, #random, etc.)

Setup

To setup Zoho Subscriptions - Slack integration, follow the steps mentioned below:

Add to Slack button

Choose Slack channel

Authorize slack integration

Note: When you integrate with Slack, your Slack url and credentials will be shared with them.

Notifications

After the integration, you will start receiving notifications into your Slack channel. You will receive notification for,

1. Invoice Payment Success

You will receive notifications for payments received through Secure Payment Page and Customer Portal.

Invoice Payment Success

2. Invoice Payment Failure

You will receive notifications for unsuccessful payment attempts by the customers via Secure Payment Page and Customer Portal.

Invoice Payment Failure

3. New Rating from Customer Portal:

You will receive a notification when your customer rates and reviews your service in Customer Portal.

New Rating

4. New Comment For the Review from Customer Portal

You will receive a notification when your customers add a new comment for their review in Customer Portal.

New Comment

Disabling Integration

To disable the integration, kindly follow the instructions below:

Add to Slack button

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