Payment Gateways

Payment gateways will allow you to charge your customers’ credit/debit card directly from your website when they purchase online. It’s the online equivalent of a swipe machine at a retail store.

When you send out invoices with payment link to your customers, they will essentially enter the card details to complete the payment. So, when the cards details are submitted, they will be transferred to Zoho Subscriptions’ server and then to the merchants’ payment gateway where the transaction will be processed and validated. All this takes only a couple of seconds.


Razorpay is an Indian Payment Gateway that accepts and validates online payments via credit cards, debit cards and net banking.

To set up Razorpay for receiving payments:

Set up Razorpay

You’ll now be redirected to Razorpay’s login page.

Razorpay Login

Note: If you don’t have an existing Razorpay account, click the Sign Up button on the top right corner to create a new account.

Razorpay Authorize

Now, your Razorpay account has been integrated with Zoho Subscriptions and you can start receiving online payment using Razorpay.

Disable Razorpay

To disable the Razorpay integration:

Razorpay Remove

Now, the integration will be removed and you can no longer receive online payments with Razorpay.

Paytm Payment Gateway

Paytm is an Indian payment gateway that supports payments using credit/debit cards, internet banking, Paytm Wallet and UPI.

With Paytm’s UPI mode, your customers can complete their payments by entering the UPI ID from any of their UPI-compatible apps like Google Pay, BHIM or PhonePe. 

Transaction Charges

In some cases, Paytm will levy charges when your customers make online payments via Paytm. These charges will be borne by you (the merchant), and not by your customers. Zoho Subscriptions will not levy any additional charges. 

Payment ModeFee Per Transaction
Paytm Wallet1.70%
Debit Card - RuPayZERO FEE
Debit Card (Mastercard & Visa) transactions under ₹20000.40%
Debit Card (Mastercard & Visa) transactions above ₹20000.90%
Credit Cards (Mastercard & Visa)1.99%
Internet Banking1.80%

*The fee structure above is exclusive of GST.

Setting Up the Integration

To enable this payment gateway for your customers: 

Insight: Your Merchant ID and Merchant Key are provided to you by Paytm when you sign up for their business account. If you don’t have a business account yet, you can create one by clicking Sign Up Now.

Now, your customers will be able to pay via Paytm for invoices that are shared through links or through the customer portal. They will also be able to use Paytm on the hosted payment pages to sign up for your plans. 

To delete the Paytm integration, go to SettingsIntegrationsOnline PaymentsPaytm and click Delete. Confirm your action in the dialog box that follows. Your customers will no longer be able to use Paytm to make their payments.


To setup PayPal as your preferred gateway,

Note : To know more about accepting payments with PayPal Business click here.

Note: When you integrate with any one of the above Payment Gateways, your gateway credentials will be shared with them.

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