Are you figuring out how to set up a remote desktop?

Our way of setting up remote desktop doesn’t involve painstaking application downloads, installations that run forever or leaving your data vulnerable. These aren’t things you should confront at the best of times, and certainly not when a person is waiting for help. Here’s Zoho Assist, your the easiest and most secure way to setup remote connection to work on a remote desktop.

Remotely connect to PC - Zoho AssistSetup remote desktop with Zoho Assist

Here’s your 3-step guide to setup remote desktop connection for free with Zoho Assist:

 

Step 1: Get started with Zoho Assist

First, signup for Zoho Assist with your email address, or if you’re already a Zoho user, click on Access Zoho Assist to get started. For timers, we offer a 15-day trial with all our enterprise features. After 15 days, Zoho Assist remains free for personal use.

 

Step 2: Initiate a remote support session or set up a device for unattended access

To initiate an instant on-demand remote support session, click Start Now, or click Schedule to conduct a session at another time. Once you've initiated a remote support session, there are three ways you can invite a person at the remote end. You can send an SMS or email invitation, ask the customer to navigate to join.zoho.com to join the session, or you can send them the join link through the chat messenger of your choice.

If you are looking to configure a remote desktop for unattended access, click here to check out the deployment methods.

 

Step 3: Connect to the remote desktop

Once you’ve sent the session invite to the remote customer, setting up  remote desktop connection is simple. Upon receiving the invite, your customer can join the session through one of the methods stated earlier, and install the lightweight agent to give you complete access to the remote desktop. To access a remote desktop configured for unattended access, navigate to Unattended Access and click Connect beside the device to enable remote desktop connection.

You should be able to do more than just access a remote desktop:

Apart from secure and easy access to a remote desktop, Zoho Assist - Remote Connection Software offers you loads of features that help you finish your work in no time while working remotely:

 

File Transfer

Zoho Assist allows you to transfer files to remote computers without using intermediate storage like USB, FTP, or cloud-based storage devices, which are becoming increasingly susceptible to data theft.

 

Text, Voice, and Video Chat

Our built-in text, voice, and video chat features allow you to communicate with a remote customer throughout the remote support session.

 

Multi-monitor Navigation

Work on all active monitors connected to the remote computer during a remote support session.

 

Reboot and Reconnect

You can reboot the remote computer and reconnect to the same session without losing control.

 

Unattended Remote Access

Configure a remote desktop for unattended access and start a session without a person at the other end.

 

Remote Power Options

Carry out power actions like shutdown, restart, log off, lock, hibernate, or standby, without even accessing a unattended access desktop.

Try Zoho Assist for Free

Best ratings across software review sites in Remote Desktop Software category

  •  
    ★★★★★4.6 / 5
  •  
    ★★★★★9.0 / 10
  •  
    ★★★★★4.6 / 5

“It's snowing like mad where I am, and Zoho saved me a 90 minute round trip to reboot some resources. Thank you!”

William GoveiaIndiana Limestone, Ind.

Are you a customer support professional or IT administrator who wants to do more with remote desktop software?

Check out how you can get more out of Zoho Assist by viewing our plans and pricing for commercial users. Our paid plans start at $8 per month.

PLANS AND PRICING

Here are systems requirements technician's device and the customer's device in Zoho Assist:

Technician End

  • Windows
  • Mac OS
  • Linux
  • Android
  • iOS
  • Chrome OS

Customer End

  • Windows
  • Mac OS
  • Linux
  • Android
  • iOS

Click here to check out the system requirements in detail.

Frequently Asked Questions

Does Zoho Assist work for Windows 10?

Zoho Assist is a multi-platform software that works for Windows 10. Zoho Assist allows you to control devices from Windows 10 and control Windows 10. Unlike Microsoft's Windows remote desktop, Zoho Assist does not require special permission for establishing remote connection.

How to setup remote desktop connection for Mac?

Zoho Assist works well across platforms, you can set up remote desktop connection for Mac in the same way as you would do for Windows. You can remotely work on a macOS device or use a macOS device to access a device remotely. 

Is Zoho Assist free?

Zoho Assist is free for personal use. With a free plan, you can start an on-demand remote support session, screen sharing session, and also configure and connect to unattended devices.