Ordering Terminals
Order a POS terminal from Zoho Payments to start accepting in-person payments. Before you place an order, verify that delivery is available for your location, choose a purchase or rental plan, and complete the payment.
Place Order
You can order a POS terminal directly from the POS Terminals module. Check whether the device can be delivered to your location, then complete payment to place the order.
Prerequisite: Only users with the Admin or Account Owner role can place an order.
Check Delivery Availability
Before you buy, confirm that your location is serviceable.
- Go to POS Terminals from the left sidebar.
- On the Overview tab, enter your pincode under Delivery Options.
- Click Check.
Note: If your pincode is unserviceable, you can’t order a device online. Contact support to check alternate delivery options.
Proceed with the order based on the delivery availability.
Complete Order
After confirming delivery availability:
- On the Overview tab, select the required Quantity.
- Click Buy Now and you’ll be taken to the Checkout page.
- Review the items in your cart and click Add Address.
- Enter the delivery address details and click Save.
Note: The mobile number entered here is used for OTP verification and delivery updates only. Your billing address will continue to be the business address registered with your Zoho Payments account.
- Click Pay under Order Summary.
- Choose UPI or Card and complete the payment.
- Set up a mandate to authorise the recurring monthly maintenance fee.
Once payment is complete, your order moves to Payment Pending status.
Purchase and Rental Plans
You can get a POS terminal in one of two ways:
- One-time purchase: You own the device. You pay a one-time device fee and a recurring monthly maintenance fee, which covers device upgrades and support.
- Monthly rental: Zoho Payments provides the device on a rental basis for ₹699 per month, inclusive of maintenance charges.
Note: The rental plan isn’t available by default. To request a device on the rental plan, contact support.