See your email inside CRM. SalesInbox means no more shuffling between screens to get the full picture.
Meet your customers, no matter the medium. Multichannel support in Zoho CRM lets you reach people on the phone, via live chat, email, through social media, and even in person. Use visitor tracking and email analytics to know what your customers are seeing, and find opportunities for engagement. Communicate, connect, and close the deal with Zoho CRM.Learn more
Have conversations with context. Make calls from Zoho CRM with single-click dialing and use call analytics to measure your team's performance.
Get real-time information about every activity a customer and prospect engages in. With SalesSignals you can know now, so you can act now.
Measure and manage. Pre-built and customizable KPIs show you where your team excels and where they can use more training. Keep your sales and marketing teams working together by coordinating your marketing efforts from inside Zoho CRM. Compare your ad spending to your sales revenue to see how the top of the funnel affects your bottom line.Learn more
Play more, sell more. When your team starts treating sales like a game, it's easier to meet your targets.
Advanced CRM Analytics
What's data without analysis? With pre-made templates and custom reports it's easier to spot patterns and forecast trends.
"With Zoho CRM, I am able to keep all my customer information up to date in one place."
Generate more sales with automation, workflows, and advanced reporting. Find exactly what you need through advanced search features, and use shortcuts to complete day-to-day activities quicker. Organize your data with custom views, and collaborate in real time using feeds, calendar sync, and document sharing.Learn more
Work smarter, not harder. Keep your CRM up to date so you can spend less time managing your schedule and more time talking to prospects.
Not sure if you're coming or going? The two-way sync between Zoho CRM's calendar and iCal clears it up--even if wi-fi is down. Works with all Apple devices.
CRM on the go.
Stay connected and in the know. Zoho's Mobile Edition gives you instant access to customer info and sales activities on your iPad, iPhone, and Android devices. Learn more
Extend and Customize
You're adaptable; your CRM should be, too. Tailor your database to your specific industry needs with custom apps, modules, and fields. Select the features you want most with native and third-party integrations. Collect the precise information you need to forecast trends and grow your market presence. Get a CRM that works the way you do.Learn more
The Zoho Marketplace offers a host of integrations for third-party apps. Pull data from multiple sources and extend the reach of your CRM.
Google Apps Integrations
Take advantage of Google's app suite from within Zoho CRM. Upgrade your current solutions with industrial-strength business software.
"Without Zoho CRM, we wouldn't be able to track customer who inquired about BookingLive."
Data is your most important asset; we'll keep it safe. Our SLAs and uptime guarantees help keep your business online, while features like IP restrictions and audit logs let you keep tabs on who is accessing what information.
With state-of-the-art data centers in both the US and EU, Zoho allows you to choose the jurisdiction in which your CRM infrastructure will be administered. Keep your system secure without compromising organizational flexibility.Learn more
"Zoho supports everything I need in one place. I won't have to search for another CRM again."
Sales Force Automation
From contact to close, cut the energy it takes to pass your leads through the pipeline with advanced sales force automation. Set Zoho CRM to capture lead information directly from your website, schedule follow-up reminders for your sales team, and generate custom reports to forecast trends. Your time is valuable; spend it on things that matter.Learn more
Capture lead information from business cards, websites, or Google AdWords campaigns. Use advanced filters to identify promising possibilities.
Seize opportunity. From checking contact notes to sending quotes to generating reports, Zoho CRM gives you the tools to close deals on the go.