See your email inside CRM. SalesInbox means no more shuffling between screens to get the full picture.
Meet your customers, no matter the medium. Multichannel support in Zoho CRM lets you reach people on the phone, via live chat, email, through social media, and even in person. Use visitor tracking and email analytics to know what your customers are seeing, and find opportunities for engagement. Communicate, connect, and close the deal with Zoho CRM.Learn more
Have conversations with context. Make calls from Zoho CRM with single-click dialing and use call analytics to measure your team's performance.
Get real-time information about every activity a customer and prospect engages in. With SalesSignals you can know now, so you can act now.
Measure and manage. Pre-built and customizable KPIs show you where your team excels and where they can use more training. Keep your sales and marketing teams working together by coordinating your marketing efforts from inside Zoho CRM. Compare your ad spending to your sales revenue to see how the top of the funnel affects your bottom line.Learn more
Play more, sell more. When your team starts treating sales like a game, it's easier to meet your targets.
Advanced CRM Analytics
What's data without analysis? With pre-made templates and custom reports it's easier to spot patterns and forecast trends.
"With Zoho CRM, I am able to keep all my customer information up to date in one place."
As your sales team grows, you need to make sure the sales processes you've designed can scale and that the same level of attention is given to the right customers and leads. Zoho CRM's Blueprint helps ensure everyone in your team follows the right process, even when you're not looking. Workflows and Macros help you automate your daily activities, while Zia—the new AI-powered sales assistant—works for you.Learn more
Build and execute sales processes from within your CRM and let your team follow the same without constant monitoring. This ensures compliance from the entire team, making the process systematic and repeatable.