Meet your customers, no matter the medium. Multichannel support in Zoho CRM lets you reach people on the phone, via live chat, email, through social media, and even in person. Use visitor tracking and email analytics to know what your customers are seeing, and find opportunities for engagement. Communicate, connect, and close the deal with Zoho CRM.

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Sales Performance

Measure and manage. Pre-built and customizable KPIs show you where your team excels and where they can use more training. Keep your sales and marketing teams working together by coordinating your marketing efforts from inside Zoho CRM. Compare your ad spending to your sales revenue to see how the top of the funnel affects your bottom line.

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"With Zoho CRM, I am able to keep all my customer information up to date in one place."

Sales Productivity

Generate more sales with automation, workflows, and advanced reporting. Find exactly what you need through advanced search features, and use shortcuts to complete day-to-day activities quicker. Organize your data with custom views, and collaborate in real time using feeds, calendar sync, and document sharing.

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CRM on the go.

Stay connected and in the know. Zoho's Mobile Edition gives you instant access to customer info and sales activities on your iPad, iPhone, and Android devices. Learn more

Extend and Customize

You're adaptable; your CRM should be, too. Tailor your database to your specific industry needs with custom apps, modules, and fields. Select the features you want most with native and third-party integrations. Collect the precise information you need to forecast trends and grow your market presence. Get a CRM that works the way you do.

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"Without Zoho CRM, we wouldn't be able to track customer who inquired about BookingLive."

"Zoho supports everything I need in one place. I won't have to search for another CRM again."

Sales Force Automation

From contact to close, cut the energy it takes to pass your leads through the pipeline with advanced sales force automation. Set Zoho CRM to capture lead information directly from your website, schedule follow-up reminders for your sales team, and generate custom reports to forecast trends. Your time is valuable; spend it on things that matter.

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