Zoho Subscriptions is a subscription billing app built for simplicity. Keeping track of customers, billing cycles, tax compliance, and payments for a subscription business can use up valuable work hours and funds. Zoho Subscriptions takes care of all these processes and more.
Zoho SalesIQ is a customer engagement platform with live chat, website visitor tracking, and analytics capabilities that helps you engage and support your customers in real time.
Product Manager, UENI
Founder, Usine IO
Subscribers using your customer portal would always prefer to have their questions about subscriptions and payments answered on the spot, without any waiting. This kind of accessible and reliable support for your customers can only be achieved through live chat.
Provide swift responses for key issues like payment failures and refunds, so you can keep your subscribers happy and your income flowing.
Shift gears by making a voice call or sending an email through the chat widget so you can provide the right support to any subscriber.
Take charge of the situation by requesting remote access and sharing your screen with subscribers who need a little more guidance.
Measure customer satisfaction and operator performance by receiving feedback directly through the chat widget.
Give your operators some respite by deploying custom AI chatbots known as Zobots to handle first-level engagement and help you meet customers' needs around the clock.
Streamline the support process by providing canned responses for frequently asked questions on topics like alternate payment methods and renewals.
Some information is better read than said. Automatically share your help docs and FAQs to give users the means to help themselves.
Track key data such as a subscriber's location, device, pages visited, number of visits, chat duration, and much more.
Gain insight and find ideal subscribers by assigning points to promising leads that meet your requirements and are worth following up.
Zoho Subscriptions provides a 14-day free trial, so you can test out all the functionalities of our product without any commitments.GET STARTED NOW
Zoho is a software company that ships 45+ products globally. Operating on a subscription pricing model for more than 20 years has given us the opportunity to face and overcome the practical pain points of subscription businesses. Let us solve your subscription billing challenges, together.