Operations Archives | Simplified CX

HOME
CATEGORY: Operations

Operations

82 views|4 min read
As part of CX, focus on sustainability too
CX Culture Operations Vision
238 views|4 min read
Five ways to ensure smooth CX this holiday season
CX Support Operations Process
150 views|4 min read
The 4 C checklist for creating winning SLAs
CX Operations Process Quality
261 views|3 min read
How to train your AI
Operations Process Technology
227 views|4 min read
Knowing when to talk is vital for great CX
CX Culture Operations
163 views|6 min read
Four more lessons in selling that I learned as a customer
CX Sales Operations
271 views|3 min read
The need for upskilling in the era of AI
Culture Empowerment Operations Strategy Training
311 views|5 min read
The constant called change
Culture Operations Vision
284 views|4 min read
The small things make a big difference
CX Loyalty Operations
383 views|5 min read
Pitfalls to avoid while fostering customer centricity
CX Culture Loyalty Operations
266 views|5 min read
Going the extra mile
CX Culture Empowerment Operations
243 views|6 min read
Do (almost) everything, be everywhere, all at once - Part 2
Support Culture Empowerment Operations Training
357 views|6 min read
Do (almost) everything, be everywhere, all at once - Part 1
Support Context Operations Strategy
902 views|4 min read
The customer service effect on the KPIs that measure CX
Support Operations Process
718 views|4 min read
Customer service can help a business achieve its purpose
Support Context Mission Operations Strategy

Load More