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0 views | 4 min readGreat CX is invisible
16 views | 5 min readThe art of apologizing
38 views | 5 min readProduct demos done right
31 views | 4 min readAs part of CX, focus on sustainability too
51 views | 6 min readFour new lessons in selling that I learned as a customer
44 views | 4 min readThe five elements that make Captain CX
66 views | 4 min readTake social media support more seriously
92 views | 5 min readFive CX lessons from unexpected sources - Minesweeper game
67 views | 3 min readHow to deliver the acceptable best
65 views | 3 min readHow to be the best in the business
259 views | 5 min readAmplifying your brand identity on social media
85 views | 4 min readFour ways to improve employee experience
110 views | 6 min readReal-life examples of thoughtful design
198 views | 9 min readAn A-Z guide for exceptional CX
141 views | 5 min read5 ways to deliver a great user experience in your mobile apps
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