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Quality

  • Illustration of a female executive standing next to a trophy. There's an upward curve denoting growth in the background.
    68 views|3 min read

    How to deliver the acceptable best

    CXSupportQualityVision
  • Illustration of a lit electric bulb hovering between the space formed by two hands
    110 views|6 min read

    Real-life examples of thoughtful design

    CXQuality
  • Illustration of five people standing around a smartphone and working on its features
    148 views|5 min read

    5 ways to deliver a great user experience in your mobile apps

    CXQualityTechnology
  • Illustration of a checklist with four items, which refers to the four Cs for creating winning SLAs
    105 views|4 min read

    The 4 C checklist for creating winning SLAs

    CXOperationsProcessQuality
  • Illustration of a person sitting on a couch and reading a book
    148 views|7 min read

    Five CX lessons from unexpected sources - The Prophet by Kahlil Gibran

    CXQualityVision
  • Illustration of a woman having a conversation with a chatbot in a device
    247 views|6 min read

    Building truly helpful chatbots

    CXSupportProcessQualityTechnology
  • Illustration of three people fixing pieces of a jigsaw puzzle to form an arrow mark
    151 views|7 min read

    Do (almost) everything, be everywhere, all at once - Part 3

    CXSupportEmpowermentProcessQualityTraining
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