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Operations

  • Photograph of an open for business sign on a shop's door
    1.3K views|3 min read

    How reachable should you be?

    CXCultureOperationsStrategy
  • Illustration of a screwdriver, spanner, and chat icon placed on a laptop
    1.1K views|3 min read

    Your customer service toolbox: How to pick the right tools

    SupportEmpowermentOperationsTechnology
  • Illustration of a mailman inside a smartphone dropping a mail into another smartphone
    1.0K views|3 min read

    Build ways, not walls

    SupportOperationsStrategy
  • Illustration of an automobile technician fixing a car's wheel while another person stands beside him
    1.6K views|3 min read

    A quick fix to timing your temporary solutions right

    SupportOperationsStrategy
  • Illustration of a shop with an open 24x7 for business signboard
    1.1K views|4 min read

    Be there or be square

    CXOperationsTechnology
  • Illustration of a business executive training a group of people
    945 views|3 min read

    Training right to prevent train-wrecks

    CultureOperationsTraining
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