ZOHO ONE - PLAN DETAILS

For an unbelievable price, Zoho One offers you the following applications.

Zoho One

Single Sign-OnYES
Active Directory SyncYES
Password SyncYES
Centralized User ManagementYES
Centralized Application ManagementYES
SAML SSOYES
Custom AppsYES
Mobile AppsYES
Domain verificationYES
User ManagementYES
Security Policies
Multi-Factor Authentication
- Biometric FactorsTouch ID/Face ID
- SMSYES
- Time based OTPYES
- Scan QRYES
- Push NotificationYES
IP RestrictionsYES
Password PolicyYES
Groups
Group Level Security Policies Customizable
Centralized Group ManagementYES
Support
24*5 Support YES

CRM

Salesforce automation
LeadsYES
AccountsYES
ContactsYES
DealsYES
Sales ForecastingYES
Forecasts based on territoriesYES
MacrosYES
FeedsYES
SalesSignalsYES
Document LibraryYES
Activities- Tasks, Events, CallsYES
RemindersYES
Recurring ActivitiesYES
Multiple CurrenciesYES
Social (Integration with Facebook, Twitter, Google Plus)YES
Social Tab (Facebook & Twitter accounts of the Company)YES
Scoring rules30 fields/module
Calendar BookingYES
CRM events with Zoho MeetingYES
Email association with dealsYES
CRM Analytics
Standard ReportsYES
Custom ReportsUnlimited
Scheduled Reports20 schedulers/employee
Maximum 100 schedulers/day for Org.
Standard DashboardsYES
Custom DashboardsUnlimited
KPIYES
Funnel AnalyticsYES
TargetYES
ComparatorYES
Anomaly Detectors (Powered by Zia)YES
Marketing Automation
CampaignsYES
Mass Email1000/day
Custom Email TemplatesUnlimited
Email Opt-outYES
Autoresponders3 autoresponders
Schedule Mass EmailYES
Zia
Zia RemindersYES
Zia Intelligence for AutomationYES
Trend AnalysisYES
Best Time to ContactYES
Macro SuggestionYES
Deal Closure PredictionYES
Lead Conversion PredictionYES
Zia VoiceYES
Inventory Management
ProductsYES
Price BooksYES
QuotesYES
Sales OrdersYES
InvoicesYES
VendorsYES
Purchase OrdersYES
Inventory TemplatesYES
Customer Support
CasesYES
SolutionsYES
Web-to-case form20 forms/module
Notify OwnerYES
Assignment Rules20 rules & 50 rule entries
Case Escalation RulesYES
Business HoursYES
User Portals
PortalsYES First portal user type creation is free and only
upto 10K client based users can be invited for free.
Creation of more than one portal user type will include pricing
Data Administration
File Storage (for Org.)1GB plus
1 GB/user license
RecordsUnlimited
Import Data30000/batch
Data Import-Clone OptionYES
Data Import-Skip and
Overwrite option
30000 records/batch
Merge Duplicates-Find Merge
Option
YES
Merge Duplicates-
Deduplicate Option
YES
Import historyPast 60 days
Data Backup2 data backups/month
Data Backup$10/request
CRM Variables11 groups+ 25
entry/group
Security Management
Customize User Layout50 custom fields
Profiles25
Roles250
Reporting HierarchyYES
Territory Management150 territories
Groups50
Field-Level SecurityYES
Custom Links10 link/module
Default Data Sharing SettingsYES
Public Read Only
(In default data sharing settings)
YES
Data Sharing Rules15 rules
Audit LogsYES
Allowed IPsYES
Record SharingYES
Data Encryption5 fields/module
GDPR compliance settingYES
Product Customization
Canvas (Build your own experience)YES
TranslationsYES
Home Page Components10
Organize TabsYES
Rename TabsYES
Group Tabs25 groups
Custom Modules50 modules
Layout EditorYES
Page Layouts3 layouts/module.
Not applicable for events module
Conditional Layouts10 layout rules per layout
Validation Rules10 rules per layout
Subforms2 subforms per module
Email Address Duplication CheckYES
Unique Fields2 fields/module
Standard List ViewsYES
Custom List ViewsUnlimited
Records in List Views100
Kanban ViewYES
Modify Criteria PatternYES
Last Activity Time in CriteriaYES
Custom Related Links5 custom related lists/module
Customize Search LayoutYES
Customize Related Lists columnsYES
Custom Buttons50/module
Custom Fields
(Includes all types of fields)
310 fields/module
(Note: Activities module has only 230 fields)
Web tabs25
Copy CustomizationYES
Automation
Workflow Rules50 rules/module
10 conditions/rule
Scheduled Action5 actions/workflow rule
Workflow UsageYES
Tasks5 tasks/action
Reminders for Workflow TasksYES
Email Notifications5 alerts/action
Record Owner, Record Creator
Record Owners Manager
(options in alert)
YES
Using Email field from the Module &
Related Modules
YES
Field Updates3 field updates/action
Delete (Execute on record action)YES
Field Update (Execute on record action)YES
Workflow ConvertYES
Execute Based on Date Field ValueYES
Execute Based on Record's ScoreYES
Webhooks1/action
20000 calls/day or
500 calls/user license for thr org.
(whichever is lower)
Functions1 Instant Action and 5 Time-Based Actions per rule
Custom SchedulesYES
Approval processYES
Blueprint20 Blueprints (Includes
the default Blueprints
Web Forms
Forms for Leads/Contacts20 forms/module
Approve RecordsYES
Assignment Rules20 & 50 rule entries
Auto Response RulesYES
Unsubscribe FormYES
Notify Record OwnerYES
Email
Zoho Mail Add-onYES
IMAPYES
Email InsightsYES
BCC DropboxYES
Plug-in for Microsoft OutlookYES
Zoho CRM for Office 365YES
Attachments in Email10MB
Email SharingYES
Email ParserYES
Integrations
Check-InYES
CRM MarketplaceYES
Manage Mail Add-on UsersYES
Zoho Creator IntegrationsYES
Visitor Tracking Zoho SalesIQ IntegrationYES
Zoho Survey IntegrationYES
Zoho Writer Add-onYES
Zoho Desk IntegrationYES
Zoho Projects IntegrationYES
Zoho Finance Suite Integration
(includes Zoho Books, Zoho Invoice and Zoho subscriptions,
Zoho Expense and Zoho Inventory
YES
Zoho PhoneBridge
Integrations available with Hosted and On Premise PBX
YES
Zoho Reports IntegrationYES
Zoho Campaigns IntegrationYES
Plug-in for Microsoft OfficeYES
Attach from Zoho DocsYES
Attach from Google DocsYES
Google Calendar Synchronization
(For Google Users)
YES
Google Contacts Synchronization
(For Google Users)
YES
Zoho CRM for Google AdWordsYES
Advanced Gamification
(Zoho Motivator Integration)
YES
Slack IntegrationYES
Google Apps
Zoho CRM Contextual Gadget for GmailYES
Export Events to Google CalenderYES
Export to Google TasksYES
Synchronize Google Calendar
(For Google Suite Users)
YES
Synchronize Google ContactsYES
Zoho CRM Web Forms for
Google Sites
20/module
Developer Tools
APIsMaximum Credits: 1,000,000
Allowed Credits: 15,000 credits + (Number of User licenses x 1000)
Functions- Calls per Day20000 calls/day +
(Number of user license*500)  Maximum Limit- 100000
Functions- Integration tasksUnlimited
Functions-Get DataUnlimited
Functions-Post DataUnlimited
Functions-Send Mail1000 emails/day
WidgetsYES
ConnectionsYES
Others
SandboxYES
Business Card ViewYES
CalendarYES
Calendar Synchronization
(CalDAV Access)
YES
Advanced filtersYES
GamescopeYES
Tagging10 tags/record
100 tags/module
Sticky NotesYES

Motivator

Dashboards
Standard DashboardsYES
Custom DashboardsYES
Live DashboardsYES
Dashboard Access ControlYES
Targets/ Scorecards
Company Scorecards YES
Team and Individual Scorecards YES
Contests
Unlimited Contests YES
Motivator TV
Contest TV Channel YES
Standard TV Channels YES
Custom TV Channels YES
KPI and Target Leaderboards YES
4*4 Grid View YES

ContactManager

ContactsUNLIMITED
DealsUNLIMITED
Custom FieldsYES
Email & Social Media Integration YES
G Suite, Outlook & MailChimp Integration YES

Sites

No. of sites1 Site/10 employees (Max 5 sites)
Custom Domain HostingYES
Ad-Free YES
SSL Hosting YES
Single Page Site YES
Code Snippet YES
Social Share Button YES
301 Redirect YES
Zoho CRM Forms YES
Sales IQ Integration YES
Element Animation YES
Premium Elements YES
Audio PlayerYES
Comment Box YES
Scheduled Blog postYES
Social Network Auto-PublishYES
Newsletter SubscriptionYES
FaviconYES
Blog YES
Mobile OptimizedYES
Header and footer code YES
Automatic SitemapYES
Member PortalYES Accounts with more than 10 employees can avail 100 portal members per site.
Accounts with 10 or less employees can avail 2 portal members per site.
Forms 50 forms
Max File Size(MB)100 MB
Number of Pages50 pages
Page VersionsYES
Storage100 GB
Bandwidth/MonthUnmetered
Photo Gallery200
Contributors1/employee

SalesIQ

Number of visitors tracked per monthTrial - 5000 Fixed
Paid - 5000/employee
(Maximum of 200k per month)
Number of Web Embeds ( Custom embeds)25
Chat Volume per monthUnlimited
Department25
Intelligent Trigger25
Visitor Routing25
Different Roles and PermissionsYES
Chat historyUnlimited
Website visitor historyYES
Export website visitor listYES
Attach Lead scores to your website visitorsYES
Tabbed organization - handle multiple chatsYES
Advanced visitor informationAdvanced
In chat file sharingYES
Future ViewYES
Canned Messages for quick strikesYES
Transfer chats to other agentsYES
IP block spammers or harassersYES
End your session smartlyYES
Add and view notes to a chatYES
Add and view notes to a chatYES
Easy to connectYES
Chat without leaving their current window YES
Offline messaging YES
Easily upload files to agents YES
Voice their feedback YES
Ability to rate their agent YES
E-mail themselves a transcript YES
Multiple embed options YES
Customize your embed's appearance YES
Customize the look and feel of your chat window YES
Advanced customization - chat window with CSS YES
Brand your Zoho SalesIQ YES
Add your agent's photos for a personal touch YES
Multiple brands, web domains, products YES
LeadRoute chats to specific agents or departments sYES
Department based Email Configuration YES
Monitor live chats YES
Business Hours YES
Chat with customers from mobile devices YES
Receive desktop notifications YES
Analytics Integration YES
Zoho CRM Integration YES
Zoho Support Integration YES
Inter-agent chat YES
Portal wide message board YES
Notification Center YES
Easy access to integrated search YES
Update your status YES
Powerful pre-built reports and dashboards YES
Daily statistics delivered to your inbox YES
Agent Performance Reports YES
Tracking dashboard YES
Monthly reporting YES
Daily report YES
Weekly report YES
Schedule your reports YES
Number of reports that can be scheduled YES

Campaigns

ContactsTrial - 5000 Fixed
Paid - 5000/employee
Emails Unlimited incase of less than 100k contacts
Else, no.of contacts*10
WorkflowsYES
Autoresponders YES
Social Campaigns YES

Social

Brand(s)1 brand
Social NetworksFacebook, Twitter, LinkedIn, Google My Business, and Instagram
Facebook Lead Ads and FormsYES
Team CollaborationYES
Sentiment AnalysisYES
zShare Browser ExtensionYES
Publishing & Scheduling
PublishYES
SmartQYES
CustomQYES
ScheduleYES
Pause/Resume Scheduled PostsYES
Bulk SchedulerYES
Repeat PostYES
Publishing CalendarYES
Custom Audience TargetingYES
URL shortener
Zoho ShortenerYES
Bitly ShortenerYES
Connections
List of Most EngagedYES
List of Recently EngagedYES
Twitter Following/ FollowersYES
Social Profile InformationYES
Reports
Published Post StatsYES
All reports & analyticsYES
Custom Reports10 Dashboards/brand
Scheduled ReportsYES
Monitor
Social Network-Based Listening Columns, Custom Search Streams15 columns
Zoho Desk Integration
Create tickets from social updatesYES
Chat with Desk OwnerYES
Desk ReportsYES
Rule-based Ticket GenerationYES
View Ticket IDsYES
Zoho CRM Integration
Add leads to Zoho CRMYES
Chat with CRM ownerYES
CRM ReportsYES
Connections- CRM Leads & ContactsYES
View CRM Status and InformationYES
Rule-based Lead GenerationYES
Monitor Leads/ContactsYES

Survey

SurveysUnlimited
Questions Unlimited
Responses Trial - Limited to 2500
Paid -Unlimited If paid annually-Unlimited Responses.If paid monthly-Limited to 3000 Responses/month.
Survey Creation
Survey builder (7 languages)YES
Templates (Over 200)YES
Question typesALL
PaginationYES
Label, title and numberYES
Mandatory questionsYES
Answer validationYES
Randomize answer choicesYES
Export as PDFYES
Print surveyYES
Advanced survey creation
Question logicYES
Page logicYES
End page logicYES
Auto-fillYES
Piping logicYES
Custom variablesYES
TranslateTo over 70 languages
Send email notificationsYES
Trigger functionsYES
Survey branding
Survey design customizationYES
White label surveysYES
Customize end pageYES
Add logoYES
Remove Zoho Survey footerYES
Response collection
Embedded survey in websiteYES
Purchase responsesYES
Disqualify respondentsYES
Email distributionYES
HTTPS encryptionYES
Share on socialYES
QR code for surveysYES
Collect responses offlineYES
Spam protectionYES
Password protectionYES
Set survey end dateYES
Limit number of responsesYES
Number of collectorsUnlimited
Survey Reports and analytics
Real-time responsesYES
Custom reportYES
Trend ReportCustom
Cross-tab reportYES
FiltersCustom
Print reportsYES
Export in XLS, CSV, SPSSYES
Download report as PDFYES
Download chartYES
View respondent's IPYES
Collaboration
Share surveyYES
Invite reviewersYES
Share reportYES
Integrations
MailChimpYES
Google SheetsYES
FacebookYES
Suite marketplaceYES

Forms

FormsTrial - 10 Forms
Paid - Unlimited
SubmissionsTrial - 1000 Submissions
Paid - 2,00,000 Submissions/month
StorageTrial - 200 MB Storage
Paid - 20 GB Storage
ReportsUnlimited
Payment IntegrationYES
Built-in and Custom ThemesYES
ApprovalsYES
TasksYES

PageSense

HeatmapsYES
ScrollmapsYES
Funnel AnalysisYES
A/B TestingYES
Split URL TestingYES
Visual EditorYES
Audience TargettingYES
Report SegmentationYES
Revenue AnalysisYES
Real-Time ReportingYES
Role Based AccessYES
IntegrationsYES
Browse ExtentionsYES
URL TargettingYES
ExperimentsUnlimited
PagesUnlimited
PageSense Subscription
Monthly Visitors/EmployeeTrial - 30000
Paid - 30000
ProjectsTrial - 3
Paid - 25

Backstage

Events
Enterprise EventsUpto 25 Employees - 1 Enterprise Event/5 Employee Licenses.  26 to 50 Employees - 10 Enterprise Events
51 and above - Unlimited Enterprise Events
Free EventsUnlimited
Portal1 Portal
Number of AttendeesUnlimited
FREE EVENTS
Event Portal
Custom domain mappingYES
Own brand page with events listingYES
Calendar HTML widgetYES
Events and schedule Planning
Multi-track agenda builderYES
Speakers managementYES
Agenda export and importYES
Events Website
Design and host event siteYES
Venue mapping with directionsYES
Hotel suggestionsYES
Event Ticketing
Attendee check-inYES
Event Marketing
Customizable bannersYES
Event affiliate marketingYES
Customizable email templatesYES
Customizable social share contentYES
Event Analytics
Site traffic analysisYES
View attendee listYES
Event dashboardYES
Detailed session analyticsYES
Mobile Apps
Android and iOS app for event organizersYES
Integrations
EventbriteYES
Google AnalyticsYES
Zoho CRMYES
Zoho FlowYES
Zoho SalesIQYES
Zoho PageSenseYES
ENTERPRISE EVENTS
Event Portal
Set up webhooksYES
Events and schedule Planning
Session managementYES
Clone eventYES
Sponsorship managementYES
Agenda export and importYES
Event-day assistantsYES
Event Website
Multi-lingual site editor YES
Deeper brand customizationYES
Customized logo and faviconYES
Custom website section additionYES
Custom website page additionYES
Website text customizationYES
Event galleryYES
Multi-lingual website supportYES
Event Ticketing
Zoho Backstage ticketingYES
Global tax supportYES
Offline ticket salesYES
Bulk bookingsYES
Ticket Promo CodeYES
On-site ticket salesYES
Attendee confirmation and remindersYES
Import/export attendee dataYES
Event Marketing
Email schedulerYES
Audience Engagement
Presentation deliveryYES
Associate presentationsYES
Presentation deliveryYES
Crowdsource questionsYES
Live pollsYES
Session feedbackYES
Presentation libraryYES
AnnouncementsYES
Detailed session analyticsYES
Chat groupsYES
Mobile Apps
Event listing in the attendee app Android and iOSYES
Value added services
Personalized trainingYES
Custom Branding
Custom mobile appFor more details contact: support@zohoone.com / sales@zohocorp.com

MarketingHub

Leads500/org
500/employee
Visitors2*lead count
Unlimited automated emailsYES
Website goals and eventsYES
Website behaviour trackingYES
Basic pre-built journey templatesYES
Basic journey triggers, elements and actionsYES
Custom journey goalsYES
Lead path tracingYES
Lead scoringYES
Journey reportsYES
SMS marketingYES
Marketing plannerYES
Survey campaignsYES
Webinar promotionsYES
Event promotionsYES
E-commerce marketingYES
TouchpointsYES
Smart pop-upsYES
Website missed goalsYES
Site purchase abandonmentYES
Cart purchase abandonmentYES
Web application trackingYES
Alias domains for web trackingYES
IP filteringYES
Lead attribution reportsYES
OnSpot formsYES
Custom lead tagsYES
Score-based viewsYES
Lead stage classificationYES
Advanced pre-built journey templatesYES
Advanced journey triggers, elements, and actionsYES
ROI measurementYES
Multi-product managementYES
Product cross-sell and up-sellYES
URL shortening with custom domainsYES
Smart links and App linksYES
E-commerce journeys and workflowsYES
Store abandonment notificationsYES
Email signature campaignsYES

Desk

Ticket management
E-mail response managementUnlimited
Product-based ticket trackingYES
Task assignmentYES
Ticket-level time trackingYES
Customer happiness ratingsYES
Contact & account managementYES
Response editor with rich text supportYES
Suggested articlesYES
Agent collision detectionYES
Private comments within ticketsYES
Ticket tagsYES
Work modesYES
Customer support channels
Email address for tracking ticketsUnlimited
Customer portalYES
Web-to-ticket forms20
Twitter (unlimited accounts)YES
Community forumsYES
Cloud telephony by TwilioYES
Multiple numbers. with IVRYES
Built-in live chatYES
Knowledge Base
Number of Article CategoriesYES
Knowledge Base in web portalYES
Public & private articlesYES
Convert ticket solutions to articlesYES
Article image galleryYES
Up- and down-voting for articlesYES
Help Center
Portal usersUnlimited
Custom themesYES
Custom widgetsYES
Multi-brand Help CenterYES
SEO for Help Center and individual articlesYES
Suggested articlesYES
Forum topic recommendationsYES
Knowledge Base dashboard with article insightsYES
Community post moderationYES
Multi-department management
Number of departmentsUnlimited
All-department view of ticket dataYES
Helpdesk automation
Workflow rules20 per department per module
Time-based rules15 per department per module
Ticket assignment rules20
Round-robin ticket assignment rules5 per department
Macros10 per department per module
Notification rulesYES
Service Level Agreements (SLAs)
Number of SLAs10 per department
Multi-level escalationsYES
Business hours & holiday listYES
Contract management
Contract SLAsYES
Help desk customization
Customized tabs & fieldsYES
Custom email templatesYES
Ticket templatesYES
Custom viewsYES
Reports dashboards
Custom reportsYES
Standard dashboardsYES
Custom dashboardsYES
Standard & custom dashboardsYES
Export reports to CSV, XLS or PDFYES
Scheduled reportsYES
Agent dashboardYES
Manager dashboardYES
Knowledge Base dashboardYES
Ticket overview dashboardYES
Rebranding
Domain mappingYES
Remote authenticationYES
Multi-language supportYES
Time zone settingsYES
Help desk security
Profiles30
Roles250
Field-level accessYES
Data sharing permissionYES
User GroupingYES
Agents
Light Agents Light agents are those users who have limited access wherein, these users can only be mentioned in tickets, and they will not have direct access to reply to any of them. They are chargeable in Zoho One due to all employee policyYES
Integrations
Two-way sync with Zoho CRMYES
G Suite integrationYES
Zoho BugTracker integrationYES
Zoho PhoneBridge for call centersYES

Assist

Concurrent Sessions6/technician
Instant ChatYES
Desktop AppYES
UAC Compatible YES
Clipboard SharingYES
Computer HistoryYES
MAC SupportYES
User ManagementYES
File Transfer YES
Multi-Monitor NavigationYES
Send Ctrl+Alt+DelYES
Reboot and ReconnectYES
Session TransferYES
Schedule Sessions YES
Two-way Screen SharingYES
Session NotesYES
Custom Email TemplatesYES
Rebranding YES
Custom Widget YES
Unattended Access5/ organization
1/ employee license

Mail

Custom Domain Email
Custom Logo/login URLYES
Storage50 GB/employee
NEWAttachment Limit Upto 250 MB
Email Hosting for Multiple DomainsYES
Email Attachments40 MB
NEWS/MIME EncryptionYES
Domain AliasesYES
NEWEmail RetentionYES
NeweDiscoveryYES
Integrated Calendar, Tasks, and NotesYES
NewResource BookingYES
IMAP and POP AccessYES
Streams and Email SharingYES
Folder Sharing and DelegationYES
Attachment ViewerYES
Anti-Virus and Spam FilteringYES
Signature and Vacation RepliesYES
Email ForwardingYES

Cliq

Messages
Unlimited 1-1 chats and
group chats
YES
Searchable messagesUnlimited
1-1 and group chats with external users YES
General
File storage100 GB/employee
Unified org directoryAdvanced
RemindersYES
Zia eventsYES
Integrations
Calendar integrationYES
Integration with other Zoho appsYES
Extensions100/organization
Chat Window
@mentions and #tagsYES
Star important messagesYES
Link previewYES
Print a chat transcriptYES
Channels
Organization & Personal channelsYES
Team & Multi-team channelsYES
External ChannelsYES
Channel permissionsYES
Announcement ChannelsYES
Custom RolesYES
Archiving channelsYES
Participants per channel
(Organization, team, & Personal)
1500
Participants per channel (External)500
Live Media
1-1 Audio & Video CallsYES
1-1 Screen SharingYES
PrimeTime Group video streaming upto 100 usersYES
Platform Internal tools
Slash commands1000/org
Message actions1000/org
Bots250/org
Functions1000/org
Schedulers100/org
Databases100/org
Database records10000/org
Security and Privacy
Consents Dialogs requesting permissions to access data in extensions and internal toolsYES
Secret Chat Turn off chat history to chat off the recordYES
User Preferences
Desktop notificationsYES
ThemesYES
Email & Sound notificationsYES
Admin Panel
User Roles To configure feature access for specific rolesYES
Module access Control over entire modules like chats, live media, integrations etc,.YES
One theme for the entire organizationYES
Brand logo & faviconYES
Custom DomainYES
Custom EmailYES

Projects

Basics
Projects-MonthlyUnlimited
Projects-YearlyUnlimited
Storage Space100GB
Project Templates20
Pages & ChatAll Projects
Charts/Reports
Gantt ChartEditable across projects
Resource Utilization ChartAcross projects
Advanced Task/Issue ReportsAdvanced
Core Features
Project FeedsYES
Task ManagementYES
Documents SharingYES
Calendar & ForumsYES
Google Apps IntegrationsYES
Task Custom StatusYES
Project Timeline GanttYES
LayoutsCreate
Sync Google TasksYES
GamescopeYES
Time TrackingYES
Project BudgetYES
Export ProjectsYES
Custom Views (Tasks &
Issues)
YES
SubtasksYES
Work-Planned Hours
(Planned vs Actual Report)
YES
Recurrence & RemindersYES
Task Duration (Hours/Day)YES
Business HoursYES
Weekends & HolidaysYES
Strict ProjectsYES
Custom Fields
(Project/Task/Issue)
YES
Custom Profiles and RolesYES
Custom DomainYES
Issuetracker
Import Issue(CSV,XLS & JIRA)YES
Add Issues Through EmailYES
Export IssuesYES
NotificationYES
Business RulesYES
Web to Issue FormYES
Link IssuesYES
Custom FieldsYES
Email SettingsYES
SLAYES
WebhooksYES
Custom Email TemplatesYES
Integrations
Zoho CRMYES
ZapierYES
Zoho MeetingYES
Zoho Invoice (For Invoice & Expenses)YES
Zoho Books (For Invoice & Expenses)YES
Zoho PeopleYES
DropboxYES
Zoho ReportsYES
GitHubYES
BltBucketYES
CrashlyticsYES
Zoho DeskYES

Sprints

ProjectsUnlimited
Scrum BoardYES
SwimlaneYES
Velocity ChartsYES
Burnup and Burndown ChartsYES
Cumulative Flow DiagramsYES
Projects DashboardYES
Sprint DashboardYES
Status TimelineYES
Project FeedsYES
Custom StatusesYES
Custom PrioritiesYES
Custom Work-Item TypesYES
SubitemsYES
MeetingsYES
Time TrackingYES
TImesheet ApprovalYES
Work Hours SettingsYES
Export TImesheetsYES
Export Work-ItemsYES
NotificationsYES

Connect

Like, Comment, Share, Attach, Hashtags & @mentions. YES
Polls YES
Events YES
Announcements YES
Questions YES
Company Wall YES
Private Posts YES
Groups
Create Groups Unlimited
Public Groups YES
Private Groups YES
Multiple Group Admins YES
Group Analytics YES
Group Channels YES
Group Level Permissions YES
Group Level Moderation YES
Channels
Create Channels YES
Private Channels Unlimited
Forums
Create ForumsYES
Forum Categories YES
Custom Apps
Create Custom Apps YES
Custom Application Builder YES
Ready-to-use Online Forms YES
Company Level Custom Apps Unlimited
Group Level Custom Apps YES
Custom Apps Permissions YES
Files
Create & Edit documents YES
Online File Storage100 GB upto 50 users and 2GB for every additional user Maximum limit 2TB
File Upload from Desktop YES
Files Upload from Cloud YES
Manuals
Create Manuals YES
Company Level Manuals YES
Group Level Manuals YES
Manual Permissions YES
Tasks
Create Tasks YES
BoardsYES
Board Permissions YES
Board Templates Unlimited
Events
Create Events YES
Company EventsYES
Group Events YES
Calendar View YES
Notifications
Mobile Apps Push Notifications YES
Email notifications YES
Notification SettingsYES
Group Notification Preferences YES
Custom Email for Notifications YES
Company Directory
User Profiles YES
Follow People YES
One-One Audio Call YES
One-One Video Call YES
Instant Chat YES
User Recommendation YES
Add Custom Profile Fields YES
Admin Settings
Add Custom Logo & Favicon YES
Add Custom Domain YES
Custom CSS YES
User Management YES
Network Level Moderation YES
Network Level Permissions YES
Manage Groups YES
Multiple Network Admins YES
Manage Apps at Network LevelYES
Analytics YES
Policies YES
Export Data YES
Multi Language Support YES
Integrations
Integrate with 3rd party Apps YES
*The Enterprise features of Connect’s internal network is included in Zoho One.
Please note that the external network should be purchased separately and will not be available as part of the Zoho One package.

ShowTime

On-demand sessionUnlimited audience Upload videos or recordings that your learners can watch at any time.
Virtual classroomUpto 200 Attendees Instructor-led online training to remote attendees across the world.
User License10 roles for 10 employees For every additional 5 employees, 1 trainer role will be given.
Custom BrandingYES Customize the URL with your brand (yourdomain.yourcompany.com)
Zoho CRM IntegrationYES
Revenue generation YES Host paid training and charge your attendees.
CertificatesYES Award course completion certificates to your learners.
HD recordingYES
Audio and video broadcastYES
Co-Trainer/ Co-Presenter YES
Session Promotion FeaturesYES
WhiteboardYES
Test and SurveyYES Conduct test with a score weightage.
Email campaign statsYES
Audience Engagement FeaturesYES Polls, Q&A, Chat and Screen-sharing.
Detailed AnalyticsYES

WorkDrive

Storage
File upload limit50 GB
Storage5 TB/team upto 10 users
Productivity and Collaboration
Team folders YES
Granular access controlsYES
Sub-folder level sharingYES
External file sharingYES
Password protected links with exipryYES
Preview 160+ formats
Zip file previewYES
Universal content searchYES
Unlimited file versioningYES
Unread notificationYES
File locking YES
File activity timelineYES
Zoho Office Suite
Zoho writerYES
Zoho sheet YES
Zoho showYES
Accessibility
Desktop syncYES
Mobile accessYES
Analytics and Reporting
File access statsYES
File activity timelineYES
Security
Encryption at rest (256-bit AES) and SSL/TLS encryption YES
Intrusion detection and prevention systemsYES
Administration
Custom brandingYES
Control external SharingYES
Transfer ownership of private filesYES
Full content visibility & managementYES
File recoveryRestore files deleted from the trash for a period of 90 days after deletion.YES
Admin dashboardYES
Team folder activity timelineYES
Advanced admin controlsYES

Docs

Storage & Sharing
StorageTrial - 5 GB/employee
Paid - 1 TB/employee
File upload limit25 GB
Desktop SyncYES
File & Folder SharingUnlimited Sharing
Share File & Folder As LinkYES
Folder UploadYES
Dropbox IntegrationYES
GApp IntegrationYES
Password Protected SharingYES
Email-InYES
Send MailYES
Built-In Document Editors
WriterYES
SheetYES
ShowYES
Collaboration
Version HistoryUnlimited Versions
Check-In/Check-OutYES
Task ManagementYES
Group SharingYES
Document Management
Multi-level FoldersYES
Create & Edit Documents OnlineYES
Zip/Unzip FilesYES
TaggingYES
Full-Text SearchYES
Mobile AppsYES
User Management
Access ManagementYES
Audit Log and Access ActivityYES
ReportsYES
Security
Digital SignatureYES
Admin Governance
Transfer OwnershipYES
Restore Deleted DocumentYES
eDiscoveryYES

Sign

Documents Unlimited
Bulk Send 100 documents/month/organization
SignForms 50 responses/month/organization
Signing Workflows YES
Signer Authentication Code YES
Audit Trials YES
Reminders & Notifications YES
In-Person Signing YES
Templates YES
Custom Branding YES
Import & Export Documents
(From Google Drive,Dropbox,OneDrive,Box)
YES
Reports YES
SMS Authentication For more details contact:
support@zohoone.com /
sales@zohocorp.com
Integrations
Zoho CRM, Recruit, People,
Forms, Writer, Docs,
Flow & Deluge
YES
G SuiteYES
Office 365YES
Google DriveYES
OneDriveYES
DropboxYES
BoxYES
Microsoft TeamsYES

Vault

Store unlimited passwords and notesYES
Attach files/documentsYES
Access from computers, smartphones, and tablets YES
Automatically log in to websites YES
Generate strong passwords YES
Define and enforce a password policy YES
Track password access and activities YES
Offline access YES
Import and export passwords YES
Browser extensions (Chrome, Firefox and Safari) YES
Secure password sharing with team members YES
One-time sharing with third parties YES
User provisioning, roles, and management YES
Transfer/acquire ownership of passwords YES
Centralized admin controls YES
Password expiration alerts YES
Data backup YES
Restrict access based on IP address YES
Create and manage user groups YES
Share chambers (password groups) with user groups YES
User access and activity reports YES
Break glass account for emergency access YES
Change password for websites YES
Password access control (request-release) workflow YES
Notifications on password events YES
Password Assessment Reports YES

Meeting

Host 1 Host/employee
Participants100 participants/host
Storage25 recordings To store more, download recordings in mp4 format and delete to reuse storage space.Play and share recordings online.
Webinar100 attendees
RecordingYES
VoIPYES
Screen/Application sharingYES
International dial-in numbersYES
Email remindersYES
Meeting
RSVP schedulingYES
Calendar Integration YES
ChatYES
Video ConferencingYES
Embed meeting widgetYES
Webinars
RegistrationYES
Webcam sharingYES
Q&AYES
Polling YES
Embed registration formYES
In-depth analytics YES
Cloud StorageYES

Books

Contact(s) Unlimited
Core feature
InvoicesYES
EstimatesYES
Time Tracking YES
Expense Tracking YES
Client Portal YES
Financial Reports YES
Accountant YES
BankingYES
Work Flows 10 rules per module
Credit Notes YES
BillsYES
Vendor Credits YES
Purchase Order YES
Sales Order YES
InventoryYES
Multi-Currency YES
Multi-lingual YES
Reporting Tags YES
Automate
Recurring Invoices YES
Recurring Expenses YES
Recurring Bills YES
Payment Reminders YES
Documents Management
Auto-scans 5

Invoice

Our Plans Include
Customer(s) Unlimited
Unbranded E-mails YES
Custom Domain YES
Core features
InvoicesYES
Estimates YES
Time Tracking YES
Expense Tracking YES
Credit Notes YES
Online Payment YES
Multi-currency YES
Multi-lingual YES
Flexible Reports YES
Track Payments YES
Customizable Invoice Templates YES
Customer Portal YES
Snail Mail YES
Automate
Recurring Invoices YES
Payment Reminders YES
Recurring Expenses YES
Integrations
Powerful API's YES
Online Payment Gateways YES
CRM Integrations YES
G Suite Integration YES
Security
SSL Encryption YES

Subscriptions

Customers5000 Customers who've been invoiced
Hosted Payment PagesYES
Multi-currency SupportYES
Dunning for Automatic PaymentsYES
Multiple Payment GatewaysYES
Offline PaymentsYES
Rest API & WebhooksYES
Subscription MetricsYES

Expense

Receipt StorageUnlimited
Auto ScanUnlimited
SSL EncryptionYES
Policy EnforcementYES
Multi-CurrencyYES
Import Card StatementsYES
Approval WorkflowYES

Inventory

Online Orders30000 online orders/month
Offline OrdersUnlimited offline orders
Shipping Lables3000 Shipping Lables/month
WarehousesTrial - 2 Warehouses
Paid Subscriptions - 10 Warehouses
Composite itemsYES
Ecommerce IntegrationsUnlimited

Checkout

Payment pagesUnlimited
Collect unlimited paymentsYES
One-time and recurring paymentsYES
Integrated with RazorpayYES
Payment analyticsYES
Email notificationsYES
Automated payment retriesYES
SSL encryptionYES
MailChimp integrationYES
Zoho Campaigns integrationYES
Custom brandingYES

People

Administrators10
Modules
TimesheetsYES
Leave TrackerYES
AttendanceYES
File CabinetYES
TravelYES
TrainingYES
Performance ApprovalYES
Reports
Reports100
Customization
New Forms100
Form CustomizationYES
Automation
ApprovalsMulti-Level
Checklist Configuration100
Mail Alert Configuration100
WebhooksYES
Template Configuration100
Custom Functions100
Storage
Default Storage1 GB per 10 Employees
Developer API
API10000 calls/day
Others
Website IntegrationYES

Recruit

Job Openings750 Jobs
CandidatesYES
DepartmentsYES
InterviewsYES
NotesYES
Tasks,Events, Call Log YES
Job Requisition Management
Publish in WebsiteYES
Premium Job BoardsYES
Social Job BoardsYES
Job BoardsYES
Candidate Management
Parse ResumesUnlimited
Submit To Hiring ManagerYES
Interview Feedback FormYES
Employee ConversionYES
Resume ExtractorYES
Indeed SearchYES
Import from IndeedYES (1000)
Import from MonsterYES
Import from CareerBuilderYES
Web Forms
Forms from Candidates20
Assignment Rules20 rules & 50 rule entries
Auto Response RulesYES
Search
Simple SearchYES
Boolean Keyword SearchYES
Search Inside Candidate AttachmentYES
TaggingYES
Communication
Mass email750/day/org
Email TemplateUnlimited
Custom 'Form' Address50
BCC Dropbox For EmailYES
Auto-respondersYES (3)
Unsubscribe LinkYES
Document Library
Folder SharingYES
Attach DocumentsYES
File VersioningYES
ReviewsYES
Analytics
Standard ReportsYES
Custom ReportsUnlimited
Schedule Reports20 schedulers per employee, Maximum 100 schedulers/day for Org
Standard DashboardsYES
Custom DashboardsUnlimited
Web-forms
Web-To-Lead FormYES
Notify OwnerYES
File Storage
Storage/Org3GB
Storage/ Employee License 1GB
Data Administrator
Data Storage(All Modules)Unlimited
Import Data (Per Batch)30000
Export Module DataYES
API For Third-Party Integration500 calls per employee
License- Max: 25000 calls/day ; Min: 4000 calls/day
Data Backup2 backups/month
De-Duplicate DataYES
Import HistoryPast 60 days
Security Administrator
Profiles25
Organizational Roles250
Field-level SecurityYES
Data Sharing Rules15 rules
Groups50
Record-level SharingYES
Territory ManagementLimited to 150 territories
Audit LogsYES
Allowed IPsYES
Product Customization
Page CustomizationYES
Rename TabsYES
Hiring PipelineYES
Custom Fields300 Modules
(Note: Activities module has only 140 fields)
Custom LinksYES
Web tabs25
Custom Modules50 modules
Custom Buttons50 per module
Page Layout3 per module
Unique Fields2 fields per module
Custom List ViewsUnlimited
Group tabs25 Groups
Workflow Management
Workflow Rules (Per Module) 50 Custom Rules
WorkFlow AlertsYes (300/employee, Max 10000)
Workflow TasksYES
Assignment RulesYES
WebhooksYes (20000 calls/day or 500 calls/employee license for the org)
Field Updates YES
Time-based Actions YES
Field Updates YES
Blueprint YES
Careers Website Integration
Candidate Login YES
Mass Invite Candidates YES (200)
Multiple Career Pages YES (10)
Branding in embedded website and email YES
Portal Management
Sub Domain YES
Custom Domain YES
Security Administration
Profiles Upto 25 custom profiles
Organizational Hierarchy250
Field-level Security YES
Data Sharing Rules YES (20)
Groups YES (50)
Territory Management YES
Attachment Permission YES
Social
LinkedIn Integration YES
Twitter Integration YES
Facebook Integration YES
Social Recruiting YES
Capture Candidates From Twitter/ Facebook YES
Contextual Social Interaction with Candidates YES
Zoho Integrations
Zoho Mail Integration YES
SMS Gateway YES
Plug-in for Microsoft Outlook YES
Zapier Integration YES
Sheet Integration YES
Campaigns YES
Zoho Phonebridge YES
Recruit Marketplace
(Extentions for Zoho Recruit) Integrations with third-party vendors and products within the Zoho family often require paid licenses from both Zoho Recruit and the integrated software.
YES
Utilities
Calender YES
Google Calender Sync YES
Event Scheduling YES
Macros YES
Mulitple Currencies YES
Data Administration
Data Storage (All Modules) Unlimited
Data Storage( Per Module) Unlimited
Import Data (Per Batch)30000
Export Module Data YES
Monthly Data Backup 2
De-Duplicate Data 30000
Max API Calls/Day 30000
Min API Calls/Day 10000
API per employee count 1000
Custom Fields (Includes all types of fields) 300 fields/module
(Note: To-Dos module has only 140 fields)
String Fields ( Text, Pick List, Multi-search Pick List, Email, Phone,
Text Area,URL and auto number)
Maximum 10 Text Area Fields
130
Integer Fields (digits without decimal) 30
Number fields (Decimal, Percentage and Currency) 20
Date Fields 25
Date Time Fields 25
Boolean (Check Box) 50
Long Integer Fields 15
Lookup Fields 5
Auto-number Fields
(Included in the total no of Text Fields)
1
Formula Fields
(Included in the total no. of Text Fields)
15

Creator

AppsUnlimited
RecordsIncase of less than 10 employees
25,000 records/employee Accounts with more than 10 employees can store unlimited data
Drag & Drop DevelopmentYES
Mobile AppsYES
SharingYES
Themes and LayoutsYES
Basic FieldsYES
Advanced FieldsYES
File storage5GB/employee
ReportsYES
PagesYES
ExportYES
Email Notification500/employee/day
Schedules500/employee/month
SMSYES
Push NotificationYES
Rules & TasksYES
Deluge Scripts Statements10000
Offline Access on Mobile AppYES
Multi-Language SupportYES
Manual BackupYES
Record AuditYES
Role-based Permissions50 permission sets & 250 roles/app
Developer SandboxYES
Scheduled BackupYES
Website Embed/ Perma Link50
Payment GatewayYES
External Calls500/employee/day
Developer API1000/employee/day
Integrations
PayPalYES
BoxYES
DropboxYES
GDriveYES
OneDriveYES
Zoho DocsYES
WordpressYES
iCal FeedYES
Intuit QuickbooksYES
SalesforceYES
Google CalendarYES
Zoho BooksYES
Zoho ChatYES
Zoho ConnectYES
Zoho CRMYES
Zoho DeskYES
Zoho InvoiceYES
Zoho RecruitYES
Zoho ReportsYES
Zoho SubscriptionsYES
Customer Portal UsersDefault- 3 Portal users/ org
Customer Portal
Permission Sets
5/application

Analytics

Records/Rows5 Million rows/org and
100k/employee
Reports & DashboardsYES
DatabasesUnlimited
Query TablesUnlimited
Scheduled ImportsUnlimited
Scheduled Emails100
Multiple Groups100
Multiple DB OwnersYES
Private LinksYES
Logo RebrandingYES
BackupYES
Large Screen TVYES
Mobile AppYES
API Units100,000/day
Connectors
Files & FeedsYES
Relational DatabasesYES
Cloud StorageYES
Zoho CRMYES
Salesforce CRMYES
Google AnalyticsYES
MailChimpYES
Zoho ProjectsYES
Zoho BugTrackerYES
Zoho RecruitYES
Zoho BooksYES
QuickBooksYES
XeroYES
ZendeskYES
ME ServiceDesk PlusYES
ME SupportCenter PlusYES
REST APIs for IntegrationYES

Flow

Base AppsYES
Premium AppsYES
Logic UtilitiesYES
Custom FunctionsYES
DebugYES
Polling Frequency5
History (days)90
No. of FlowsTrial - 20
Paid - 50
No. of Tasks/employee/monthTrial - 1000
Paid - Base tasks: 3000, Plus 1000 Tasks/employee/month