Zoho Assist! The best alternative to TeamViewer

    TeamViewer alternative that is more reliable, simple, and affordable - Join organizations who've traded Teamviewer for Zoho Assist. Initiate remote support sessions instantly and cater to your customers anytime, anywhere.

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    What do I look for while choosing a TeamViewer Alternative in 2021?

    These are a few things you must be mindful of while choosing the best alternatives to Teamviewer for remote desktop services

    You should be able to work from your browser.

    Isn't it imperative to serve customers at their preferred time?

    Your remote desktop software must be scalable.

    Go for remote desktop software that is value for money

    You are entitled to choose what you pay for.

    All of us don't use Teamviewer for commercial purposes.

    You should be able to work from your browser.

    Support technicians have their preferences when it comes to the platform they want to troubleshoot from. With Zoho Assist, the best Teamviewer alternatives, technicians can either start troubleshooting right from their browser with the web-based console or use the application-based console. The browser-based console can be used by a technician to initiate a remote support session faster without downloads.

    Isn't it imperative to serve customers at their preferred time?

    Every support technician needs to provide assistance to their customers in their preferred time, making the work of support technicians arduous. With Zoho Assist, remote support technicians can schedule a remote support session by zeroing in on a mutually convenient date and time. Zoho Assist also allows the technicians to offer a scheduled demo to their customers whenever required.

    Your remote desktop software must be scalable.

    When your organization has to contend with an increased volume of remote support requests, you might then need more technicians to help out your remote customers. Zoho Assist, the best Teamviewer alternative, has no cap on the number of technicians you can have. Include as many technicians as you want in your organization, and have them support customers remotely and access unattended computers.

    Go for remote desktop software that is value for money

    Price is a major deciding factor when two software options offer the same set of services. Zoho Assist provides you features like file transfer, instant chat, multi-monitor navigation, rebranding, and built-in integrations at less than half the price of TeamViewer. If you buy remote support software that requires a yearly plan, you could end up regretting that later. Zoho Assist, a free alternatives to Teamviewer offers you a 15-day free trial with all features. You also have the advantage of choosing the monthly-billing or the yearly-billing option with Assist.

    You are entitled to choose what you pay for.

    The primary objectives of remote desktop software may vary for different people. If you are a customer support representative, your primary objective is to support customers remotely, whereas managing devices with unattended remote access is of at most need for IT administrators. Zoho Assist allows you to choose between Remote Support and Unattended Access plans depending on your requirements rather than paying for services you wouldn't end up using.

    Free TeamViewer alternative for personal use.

    Setting up your devices for remote work or remotely helping out a colleague are basic stuff you should be able to do with the free version of remote access software. The free edition of Zoho Assist is built to provide remote support from your browser without demanding for a download or installation at either end. Apart from remote support, unlike Teamviewer, Zoho Assist - free Teamviewer alternative allows you to configure up to 5 devices for unattended access and manage them.

    Still Confused?

    Zoho Assist Vs TeamViewer
    Last updated: 27th September 2021

    Features/month, billed annually
    •  /month, billed annuallyStandard
    •  /month, billed annuallyProfessional
    •  /month, billed annuallyEnterprise
    • $50.90/month, billed annuallyBusiness
    • $102.90/month, billed annuallyPremium
    • $206.90/month, billed annuallyCorporate
    Concurrent Sessions
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    • $50.90
    • $102.90
    • $206.90
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    Integrations with other software
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    • $50.90
    • $102.90
    • $206.90
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    Multi-platform Connectivity
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    • $50.90
    • $102.90
    • $206.90
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    Departments
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    • $50.90
    • $102.90
    • $206.90
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    Raspberry Pi Support
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    • $50.90
    • $102.90
    • $206.90
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    Unattended Access
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    • $50.90
    • $102.90
    • $206.90
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    Session Recording
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    • $50.90
    • $102.90
    • $206.90
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    Remote Support
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    • $50.90
    • $102.90
    • $206.90
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    Rebranding
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    • $50.90
    • $102.90
    • $206.90
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    Manage Devices
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    • $50.90
    • $102.90
    • $206.90
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    File Transfer
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    • $50.90
    • $102.90
    • $206.90
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    User Access Reporting
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    • $50.90
    • $102.90
    • $206.90
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    Unlimited Unattended Technicians
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    • $50.90
    • $102.90
    • $206.90
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    Why Zoho Assist is the best Alternative to TeamViewer?

    Zoho Assist offers you an array of features for providing top-notch remote support and remotely accessing unattended devices. Here are a few of our essential features that might find useful for evaluating us.

     
    File Transfer

    Send or receive files during a remote support session without any intermediate storage devices. File transfer is completely secure with 256-bit AES encryption.

     
    Session Recording

    Helpdesk technicians can record all their remote support sessions and use them for internal audits and training sessions.

     
    Concurrent sessions

    To ensure utmost customer satisfaction, support technicians work with multiple customers at the same time. Zoho Assist boosts customer interaction by allowing technicians to work on simultaneous sessions.

     
    Text, Voice and Video Chat

    Use our built-in chat window to communicate with a remote customer during a active remote session through text, voice, or video.

     
    Rebranding

    Big corporations are often hesitant to support their clients from an app with another company's brand. Zoho Assist offers you rebranding options so you can use your company's name, logo, favicon, and a customized portal URL.

     
    Wake-on-LAN

    Awaken unattended computers in shutdown or sleep mode. Once you switch them on, you can access and support them from where ever you are.

     
    Cross-platform Support

    Zoho Assist allows you to conduct remote support sessions regardless of the differences in the operating system. You can connect to a Windows, Mac, Linux, Android, or iOS device from a desktop, smartphone, or tablet.

     
    Bulk Deployment

    Bulk Deployment will allow you to set up multiple computers for unattended access simultaneously and access them from a single device. This allows for a quick setup for secure access to unattended devices.

     
    Reboot and Reconnect

    You can reboot the remote computer and reconnect to the same session without losing control. You can also use remote power options on unattended computers without getting into a session.

    More features

    Best ratings across software review sites

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      ★★★★★4.6 / 5
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      ★★★★★9.0 / 10
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      ★★★★★4.6 / 5

    “It's snowing like mad where I am, and Zoho saved me a 90 minute round trip to reboot some resources. Thank you!"

    William GoveiaIndiana Limestone, Ind.

    • "Product is easier to use than Teamviewer. I don't have to waste half an hour to explain to my clients instructions. The process of using remote access is very intuitive and affordable."

    • "End users have no problems with joining a session, compared with Teamviewer no complicated passwords or versioning issues."

    • "It works!!!! Its light weight! And simple interface. Much better than TeamViewer or AnyDesk. Integrates with ZenDesk well."

    Trusted By Global Brands

     
    • Hitachi
    • MG
    • Merck
    • Royal Haskoning
    • United Foundation
    • Tata
    • One plus
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