Zoho Assist! The best alternative to TeamViewer

TeamViewer alternative that is more reliable, simple, and affordable - Join organizations who've traded Teamviewer for Zoho Assist. Initiate remote support sessions instantly and cater to your customers anytime, anywhere.

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What do I look for while choosing a TeamViewer Alternative in 2023?

These are a few factors you must consider while choosing the best alternatives to TeamViewer for your remote desktop services

You should be able to work from your browser.

Isn't it imperative to serve customers at their preferred time?

Your remote desktop software must be scalable.

Go for remote desktop software that is value for money

You are entitled to choose what you pay for.

All of us don't use Teamviewer for commercial purposes.

You should be able to work from your browser.

Support technicians have their preferences when it comes to the platform they want to troubleshoot from. With Zoho Assist, the top Teamviewer alternatives, technicians can either start troubleshooting right from their browser with the web-based console or use the application-based console. The browser-based console can be used by a technician to initiate a remote support session faster without downloads.

Isn't it imperative to serve customers at their preferred time?

Every support technician needs to provide assistance to their customers in their preferred time, making the work of support technicians arduous. With Zoho Assist, remote support technicians can schedule a remote support session by zeroing in on a mutually convenient date and time. Zoho Assist also allows the technicians to offer a scheduled demo to their customers whenever required.

Your remote desktop software must be scalable.

When your organization has to contend with an increased volume of remote support requests, you might then need more technicians to help out your remote customers. Zoho Assist, the top Teamviewer alternative, has no cap on the number of technicians you can have. Include as many technicians as you want in your organization, and have them support customers remotely and access unattended computers.

Go for remote desktop software that is value for money

Price is a major deciding factor when two software options offer the same set of services. Zoho Assist provides you features like file transfer, instant chat, multi-monitor navigation, rebranding, and built-in integrations at less than half the price of TeamViewer. If you buy remote support software that requires a yearly plan, you could end up regretting that later. Zoho Assist, a free alternatives to Teamviewer offers you a 15-day free trial with all features. You also have the advantage of choosing the monthly-billing or the yearly-billing option with Assist.

You are entitled to choose what you pay for.

The primary objectives of remote desktop software may vary for different people. If you are a customer support representative, your primary objective is to support customers remotely, whereas managing devices with unattended remote access is of at most need for IT administrators. Zoho Assist allows you to choose between Remote Support and Unattended Access plans depending on your requirements rather than paying for services you wouldn't end up using.

Free TeamViewer alternative for personal use.

Setting up your devices for remote work or remotely helping out a colleague are basic stuff you should be able to do with the free version of remote access software. The free edition of Zoho Assist is built to provide remote support from your browser without demanding for a download or installation at either end. Apart from remote support, unlike Teamviewer, Zoho Assist - free Teamviewer alternative allows you to configure up to 5 devices for unattended access and manage them.

Still Confused?

Zoho Assist Vs TeamViewer
Last updated: 4th January 2023

Features/month, billed annually
  •  /month, billed annuallyStandard
  •  /month, billed annuallyProfessional
  •  /month, billed annuallyEnterprise
  • $50.90/month, billed annuallyBusiness
  • $102.90/month, billed annuallyPremium
  • $206.90/month, billed annuallyCorporate
Concurrent Sessions
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Integrations with other software
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Multi-platform Connectivity
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Departments
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Raspberry Pi Support
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Unattended Access
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Session Recording
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Remote Support
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Rebranding
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Manage Devices
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File Transfer
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User Access Reporting
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Unlimited Unattended Technicians
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Trusted by great brands

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Why Zoho Assist is the best Alternative to TeamViewer?

Zoho Assist offers you an array of features for providing top-notch and reliable remote support and remotely accessing unattended devices. Here are a few of our essential features that you might find useful for evaluating us.

File Transfer

Send or receive files during an active remote support session without any intermediate storage devices. File transfer is completely secure in Assist with 256-bit AES encryption.

Session Recording

Helpdesk technicians can record all their remote access sessions and use them for internal audits and training sessions when required.

Concurrent sessions

To ensure utmost customer satisfaction, support technicians will need to work with multiple customers at the same time. Zoho Assist boosts customer interaction by allowing technicians to work on simultaneous sessions without any interruptions.

Text, Voice and Video Chat

Use our built-in chat window to communicate with a remote customer during an active remote session through text, voice, or video.

Rebranding

Big corporations are often hesitant to support their clients from an app with another company's brand. To overcome this, Zoho Assist offers you rebranding options so you can use your company's name, logo, favicon, and a customized portal URL while catering to your customer's needs.

Wake-on-LAN

Awaken unattended computers from shutdown or sleep mode. Once you switch them on, you can access and control them from where ever you are.

Multi-platform Support

Zoho Assist allows you to conduct remote support sessions regardless of the differences in the operating system. You can connect to a Windows, Mac, Linux, Android, or iOS device from a desktop, smartphone, or tablet.

Bulk Deployment

Bulk Deployment will allow you to set up multiple computers for unattended access simultaneously and access them from a single device. This allows for a quick setup for secure access to unattended devices.

Reboot and Reconnect

You can reboot the remote computer and reconnect to the same session without losing control. You can also use remote power options on unattended computers without initiating a remote support session.

More features

Best ratings across software review sites

  • ★★★★★4.6 / 5
  • ★★★★★9.0 / 10
  • ★★★★★4.6 / 5

“It's snowing like mad where I am, and Zoho saved me a 90 minute round trip to reboot some resources. Thank you!"

William GoveiIndiana Limestone, Ind.

Zoho Assist comes with cross-platform compatibility

 

Windows

 

Mac

 

Linux

 

Chrome OS

 

Android

 

Raspberry

 

iOS

How to migrate from Teamviewer to Zoho Assist?

Migrating from TeamViewer to Zoho Assist is a much needed shift for all scales of businesses. Assist is a highly secure remote support tool that will allow you to initiate screen sharing and remote access sessions. Also, Zoho Assist can be more budget-friendly when compared to TeamViewer. We also offer several plans to suit the vast business requirements of each of our customers. Our team of developers toil hard to bring you the state-of-the-art features that will provide the best user-experience.

Zoho Meeting

  • "Product is easier to use than Teamviewer. I don't have to waste half an hour to explain to my clients instructions. The process of using remote access is very intuitive and affordable."

  • "End users have no problems with joining a session, compared with Teamviewer no complicated passwords or versioning issues."

  • "It works!!!! Its light weight! And simple interface. Much better than TeamViewer or AnyDesk. Integrates with ZenDesk well."

Zoho Meeting

Remote desktop software for MSPs

Zoho Assist is the most secure remote support tool for providing high-quality remote assistance to your clients. Offer your customers an unparalleled support experience with Zoho Assist's feature-packed, cloud-based, highly secure platform. Learn more about providing your clients superior remote assistance with Zoho Assist's remote tools.

Remote desktop software for MSPs

Remote IT support for enterprises

Navigate the fast-paced transition to a remote work environment with the most reliable and seamless remote support tool. Get access to priority assistance, deep integration with the industry’s best software services, organizational management, and custom rebranding options with Zoho Assist's global and easily-deployable enterprise solution. Explore its many helpful features to meet your organization's vast remote needs and requirements. Click here to learn more about how our remote desktop tool helps with IT support management.

Remote IT support for enterprises

Remote desktop for educational institutions

Significantly increase remote classroom engagement with Zoho Assist's feature-packed interface. Instantly start, join, and connect to remote sessions from any platform and any device. Share your screen and run presentations on the go. You can also set reminders, schedule classes, and record your sessions in the cloud—Zoho Assist is the ideal TeamViewer alternative. Click here to learn more about using our interactive remote tool in your educational institution.

Remote desktop for educational institutions

Remote support for telehealth

Remote assistance in the healthcare industry reduces the need for and cost of travel. It also reduces the risk of exposure to contagious illnesses, like Covid-19, by allowing professionals to monitor patient health through advanced remote support features, like those provided by Zoho Assist. Crucial medical data can be accessed from anywhere in the world at any time (with patient permission). Learn more about remote support with Zoho Assist for the healthcare industry.

Remote support for telehealth

Frequently Asked Questions

01. Is Zoho Assist free?

Yes, Assist is free of cost for personal use. Apart from that, we also provide different packages to suit every business need you have . Click here to know more about the packages.

02. Is Zoho Assist more secure than TeamViewer?

Zoho Assist is extremely secure and is built on the most standard security protocols. With Assist, initiate remote support sessions securely in no time.

03. Does Zoho Assist work across all platforms?

Yes, Zoho Assist works perfectly across multiple platforms such as Windows, Mac, Linux, and more. We also cater our remote support services to Android and iOS devices.

Choose Zoho Assist: The best FREE Alternative to TeamViewer

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