The ultimate remote desktop software for Chrome OS device

Assist is a simple, comprehensive remote access software packed with features to provide all the remote support requirements for your Chrome OS device.

 

Cross-Platform Compatibility

The one-stop remote desktop solution that works across all major platforms. With Zoho Assist, remotely view a remote Chrome OS from a Windows, Mac OS, Android or even your iOS device.

 

Simple, Intuitive UI

A seamless remote solution for chrome remote control devices. A simple but efficient interface makes it easy and quick to access your remote support .

 

Session scheduling

Schedule sessions for your ChromeOS users using Zoho Assist. Technicians can conduct remote support sessions across multiple time zones at the convenience of their customers.

 

Diagnostic tools

During an unattended access session, technicians can quickly resolve issues using our system tools. By connecting to a Chromebook remote desktop, you can view diagnostics and carry out tasks, like accessing the device manager, gathering system configuration data, and reviewing the event log.

 

Wake on LAN

Utilize Zoho Assist's Wake on LAN feature to remotely reboot your unattended devices from low-powered states. You can then continue to use Assist's comprehensive solutions, while retaining access to your files.

 

Organize & Protect your records

Keep track of remote support sessions with Zoho Assist. Access the details of earlier sessions and assign privacy settings that best fit your organization. An optimized Permission UI for obtaining and restricting permissions before a session begins and Email and OTP verification during session initiation, securing your data is just as important as managing it; with Zoho Assist you're offered the best of both.

 

 

Two-Way Screen Sharing

Share your screen, view your customer’s screen, and toggle between multiple monitors with one-click actions in Zoho Assist.

How to set up remote access for for Chrome OS using Zoho Assist?

  •  Step1: Login to assist.zoho.com and access your Zoho Assist account - Don’t have one? Start your 15 day-trial account, today.
  •  Step2: Navigate to Remote Support to start a session.
  •  Step3: Invite your customers by sending them a link via SMS or email.
  •  Step4: Upon clicking the invite link, a light-weight tool will be installed in your customer’s Chrome OS device.
  •  Step5: Once your customer connects to the session, the support technician can view and provide remote support.
 

System Requirements for Chrome OS Remote Desktop

Zoho Assist has a simple interface that allows it to work flawlessly across diverse platforms with basic set up.

Learn more about how to set up Zoho Assist's remote support session in your customer's Chromebook device.

For the Technician

  • All Web Browsers
  • Android 4.4 and above
  • iOS Windows 32/64 bit
  • Mac OS
  • Linux 32/64
  • bit Chrome OS

Frequently Asked Questions

01. What program is used for Chrome OS remote access?

Zoho Assist, a simple, light-weight application, will be installed in your customer’s Chrome OS device upon clicking on the invite link, or even add as a chrome extension using this link. This allows you to provide remote assistance as required.

02. Can you get remote access to a PC?

Yes, you can connect to a PC or any device from the Chrome OS application or the web browser.

03. How do I access files from a Chrome OS?

Once you’re remotely connected to a Chrome OS device, you can view and receive files, as well as share them.

04. Is chrome remote access safe?

Accessing and controlling a remote desktop via a Chrome OS device will be reliable and efficient with Zoho Assist. It is built on the most standardized security protocols and will help you establish a secure remote access connection anytime, anywhere.

05. How do I establish a connection via Chrome remote access device?

You can go to Zoho Assist from a Chrome OS device and initiate a remote support session and share the details with the remote end user. With this session information, the user can join the session and obtain remote assistance from the technician.

06.What are the features available in the Chromebook remote support software?

You can go to Zoho Assist from a Chrome OS device and initiate a remote support session and share the details with the remote end user. With this session information, the user can join the session and obtain remote assistance from the technician.

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