Need for Linux remote support software - What challenges might Linux users face?
There are a few software that might not be compatible with Linux systems. For example users will have to go with LibreOffice instead of the Microsoft package. Comparatively, high-end functions will be available in Microsoft.
All of us are aware of the fact that Linux systems do not possess any drivers and hence it would be difficult to use certain hardware when required.
Multiple package managers:
Linux possesses an array of package managers that makes it difficult to learn. Users might get confused at times as to what manager should be used and end up using an unsuitable manager.
The User Interface of the Linux operating system is slightly complicated. Therefore, guiding a user for troubleshooting over phone or messenger will be difficult. The technician should be available in person to provide any assistance when required.