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What is an RDP (Remote Desktop Protocol)?
RDP (Remote Desktop Protocol) is a traditional method developed by Microsoft for connecting computers over a network. Your computer must be compatible with RDP Client software to implement RDP for connectivity purposes within the terminal server.
Why you need an alternative to traditional RDP?
Why is Zoho Assist the best alternative to RDP in 2023?
Although Windows RDP offers free remote connectivity, it leaves your device vulnerable to security and privacy risks and only allows you to perform a limited set of actions. It also doesn't support the latest operating systems, such as Windows 10 and so on. By using Zoho Assist - RDP alternative for windows, you can enhance your remote connectivity without compromising on user security and privacy.
Can I use a VPN as an alternative to an RDP?
VPN may help you conduct your businesses remotely. However, that comes at a cost. Not all VPNs are affordable, and setting up a VPN for an entire organization can be unwieldy and burdensome. Our simple and secure RDP alternative lets tackle these challenges in no time.Learn more about Zoho Assist as an alternative to a VPN.
Zoho Assist vs Traditional RDP
Zoho Assist is a cloud-based, remote-support software that helps technicians troubleshoot remote devices by offering a comprehensive set of features, such as file transfer, session scheduling, multi-monitor navigation, and more.
Developed by Microsoft, traditional RDP predominantly focuses on providing remote access to computers over the internet.
Zoho Assist supports multiple platforms, such as Windows, Mac, Linux, Chromebook, iOS, and Android.
It works across Windows-based devices, but it also supports other platforms through third-party integration.
Zoho Assist supports multi-factor authentication (MFA), with 256-bit AES end-to-end encryption. Learn more
It relies on the security mechanism present in the remote device.
Zoho Assist supports session recording, multi-monitor navigation, diagnostic tools, session scheduling, and more. Learn more
Unlike Zoho Assist, traditional RDP does not support session recording or multi-monitor navigation.
Subscription plans, including free version and free trial are available to suit your business needs. Learn more
No separate pricing plans because it's a built-in functionality of Windows.
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How to choose the best among several RDP Alternatives?
When choosing the best RDP alternative in the market, it is essential to consider the features, tools, and security it offers. Zoho Assist is one such highly reliable alternative to RDP, offering an array of enhanced features listed below to provide an ideal user experience.
Quickly send and receive files up to 2GB during an active remote support session using Zoho Assist - free windows RDP.
Record all your remote support or unattended access sessions with the Session Recording option. All your recordings will be stored in the cloud and can be retrieved at any time.
Schedule remote access sessions at your customer's convenience using our windows RDP alternative. By providing a few details, such as the date, time available, and the issue to be rectified, the customer can request a session, and a technician will be quickly designated.
Access multiple monitors on the remote user's end with the Multi-Monitor Navigation feature. Technicians can choose a view type and disable or enable notifications as needed through our RDP replacement.
Easily print documents during an ongoing remote support session using the Remote Printing option available in the Session tab in Zoho Assist - a secure RDP alternative.
This feature helps organization administrators create departments, assign custom roles, manage access, and more.
Conduct seamless demos with the Share My Screen option. Technicians can share their screens with a customer at any time.
Audio and video chat:
Communicate through multiple chat options, such as audio, video, and text during an active session, using Zoho Assist - remote desktop service.
Customization and Rebranding:
Customize Zoho Assist with your logo, favicon, domain name, and portal URL to boost your business. You can even add a custom widget to your website, allowing customers to join sessions quickly and easily.
Draw, write, add shapes, and erase on your client's remote desktop to more clearly communicate how an issue can be resolved. This helps prepare clients to solve their own issues in the future.
Reboot and Reconnect:
Reboot and reconnect with the same session without having to disconnect and start a new session through our secure rdp alternative. This saves technicians time and effort when they need to reboot several times to fix an issue.
Confirm the remote support session before joining. Only after the end user authorizes the session can the technician access the remote device and resolve issues.
How can I leverage Zoho Assist as the best Windows RDP alternative?
Powerful, simple setup
Zoho Assist, your windows RDP alternative is easy to implement and use. With our on-demand remote support or unattended remote access, you can initiate an instant remote connection directly from your desktop. Zoho Assist - one of the best multi-platform supported free RDP alternatives, also comes with full-featured remote tools. Those tools let you navigate between multiple monitors, transfer files remotely, share your screen, and record your sessions.
Zoho Assist, your alternative to remote desktop protocol(RDP) offers a zero maintenance promise, eliminating the need for frustrating physical updates. We provide a simple, clutter-free user interface to conduct your day-to-day remote troubleshooting in peace. By using Zoho Assist as a remote desktop service alternative, you can scale your remote connectivity. Our proprietary distributor technology makes it easy to enroll a large number of devices for unattended remote access. This helps you quickly scale your IT support operations, whether you're an SMB or a large enterprise.
Seamless remote connectivity
Zoho Assist, remote desktop alternative allows quick connectivity between remote desktops without the need for additional downloads. Using our browser-based console, you can:
- ➤ Perform remote diagnostic operations
- ➤ Wake your remote desktops on LAN
- ➤ Offer interactive training using annotations
- ➤ Generate comprehensive audit reports
- ➤ Provide 24/7 support via voice and video chat
These features will help you conduct your remote support operations efficiently.
Security and privacy
Zoho Assist - one of the best alternatives to remote desktop, guarantees airtight security to all your remote connectivity using the latest TLS 1.2, 256-bit AES protocols. We are also proxy friendly and traverse through all major firewalls with ease. With our two-factor authentication and SMS-based OTP verification, you can carry on all of your support sessions without worrying about malicious threats online. To protect your privacy, you can blacken the screen of your workstation while accessing it remotely using Zoho Assist - windows remote desktop. We also anonymize all personally identifiable information while you're using our remote connectivity services to protect your privacy. Know more.
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Frequently Asked Questions
01. Is Remote Desktop Protocol (RDP) unsafe?
Although RDP is safe, Zoho Assist remote desktop connection offers higher level of security protocols that will allow you to initiate a completely secure remote support connection anytime. Click here to know more about the security attributes we have employed in Assist - best windows remote desktop alternative.
02. How can I see who's using remote desktop?
You can check for usage stats via your notifications and log activities. This way you can protect yourself from malicious threats online.
03. How to choose the best Windows Remote Desktop alternative?
By considering factors such as platform compatibility, level of performance, price range, security, and ease of use, customers can choose the remote support software that meets their needs. Zoho Assist—the best Windows Remote Desktop alternative—provides a variety of features, such as multi-monitor navigation, service queue, custom widget, and 256-bit AES encrypted security.
04. Is there a free RDP alternative?
05. Does Zoho Assist support Windows 10 and 11?
Yes, Zoho Assist supports Windows 7 and above. You can use it to provide quick remote support to your clients and resolve their issues.
06. What services need to be running for remote desktop?
You need enable Run as Service operation for you to use your remote desktop software.