Emailing Receipts
You will be able to send payment receipts, refund receipts and refund failure emails to your customer to notify them of transactions with your business. To send email receipts, you will have to enable the option under Settings > Emails and automatically emails will be triggered when your customer’s email address is available.
If you’d like to send a payment receipt manually:
- Go to Zoho Payments > Payments.
- Select a transaction and click the Email icon in the top-right corner.
- Enter the email address (up to 10).
- Click Email Receipt.
The email will be sent to your customers.
Pro Tip: You can send emails from the payment list page as well by clicking the More icon near a payment and selecting Email Receipt from the options.