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Not receiving any incoming chat requests? Here are four possible solutions.
Read More- Live Chat /
- Incoming Chat Request
Connect with website visitors and drive online sales with Zoho SalesIQ's live chat widget
Read More- Live Chat /
- Chat Widget
Embrace the power of operator chat windows for efficient customer support
Read More- Live Chat /
- Chat Widget
How to win back unhappy customers by transforming their negative feedbacks to positive?
Read More- Advanced Features /
- Feedback/li>
Analyze user experience in real time and increase conversion potential with SalesIQ's tracking data
Read More- Live Chat /
- Visitor Tracking
Deliver multi-lingual chat support in real time, no matter what language you speak
Read More- Advanced Features /
- Chat Translation
Support and fix issues remotely with Zoho SalesIQ's screen sharing
Read More- Advanced Features /
- Screen Sharing
Connect seamlessly and provide one-on-one resolutions with SalesIQ Audio calls
Read More- Advanced Features /
- Audio Calls
Keep your spammers and harassers away from accessing your chat window with Block IPs
Read More- Advanced Features /
- Block IP
Provide targeted customer support and keep your customer base intact with SalesIQ's Automation features.
Read More- Automation /
- Intelligent Triggers /
- Chat Routing /
- Visitor Routing
Eliminate repetitiveness and boost performance with templates in Zoho SalesIQ
Read More- Templates /
- Articles /
- Canned Responses /
- Email Templates
What are Handlers and how they can help you build a perfect Zobot that can mimic your operators?
Read More- Zobots /
- Handlers
Keep your service desk organized and efficient with the Help Desk Zobot
Read More- Zobots /
- Sample Scripts
Integrate your Zobots with third-party services using Connections in SalesIQ
Read More- Zobots /
- Connections
Did you know that there are two different ways of defining replies in the Zobot?
Read More- Zobots /
- Replies
How to edit sample codes with connections and use them for your business?
Read More- Zobots /
- Sample Codes
How to validate the information provided by visitors during conversations with Zobots?
Read More- Zobots /
- Validation
What is Zia Skills and what are the three ways of answering visitor queries using the platform?
Read More- Zobots /
- Zia Skills
What are the different ways of defining proactive messages on the Zia Skills platform?
Read More- Zobots /
- Zia Skills
How can you handle failures that occur during a conversation inside the Zobot?
Read More- Zobots /
- SalesIQ Scripts/
- Failure Handler
What are the different ways of ending chats that are handled by the Zobot?
Read More- Zobots /
- End chats
Retarget your past mobile users and engage with them using Push Notifications
Read More- Advanced Features /
- Mobilisten /
- Push Notification
Improve reliability by adding live chat links to your email signature
Read More- Advanced Features /
- Email Signature