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Run every retail payment from one platform

Accept payments across your counters, online store, and remote orders while every transaction stays connected to your business apps.

Introduction visual

Go omnichannel. Sell wherever your customers are.

At your store counter

At your store counter

Accept walk-in payments on Zoho Payments POS devices with a simple touchscreen experience, instant receipts, and static QR with sound box confirmation on every sale.

Reserve your POS today
In your online store

In your online store

Add a checkout that works with Zoho Commerce, without setting up a separate third-party gateway or relying on developer effort. Orders and payments land together for easier tracking.

Explore online payments
Everywhere else

Everywhere else

Share payment links over WhatsApp, SMS, or email in seconds, without needing a website. For repeat buyers and memberships, set up recurring mandates to collect payments on schedule.

Learn about payment links

Built for the way retail runs

Every payment method customers expect

Every payment method customers expect

Let customers pay the way they prefer with UPI, cards, net banking, and other supported payment methods.

Faster settlements

Faster settlements

Receive payouts faster and stay in control with a clear view of paid, settled, and upcoming amounts from one place.

One portal for every outlet

One portal for every outlet

Monitor collections across stores, counters, and sales channels without switching between multiple payment systems.

Reconcile payments faster

Reconcile payments faster

Reduce manual matching by syncing payment data with Zoho and other business apps your finance team already uses.

Made for every kind of retailer

Single-store retailers and boutiques

Manage daily sales without letting payment follow-ups slow you down.

  • Accept walk-in payments through QR, card, or POS at the counter.
  • Share payment links for phone, chat, or social media orders.
  • Reduce end-of-day payment checks with synced transaction data.

Ecommerce and online-only stores

Keep online buyers moving from cart to confirmed order with fewer payment drop-offs.

  • Add checkout to your storefront or app without a separate gateway setup.
  • Support popular payment methods for faster customer decisions.
  • Keep order and payment information together for easier tracking.

Multi-outlet chains and franchises

Get better visibility across locations without chasing store-level updates.

  • Track collections, refunds, and settlements across outlets.
  • View payment performance by store, counter, or sales channel.
  • Standardize payment acceptance across franchise and branch teams.

Supermarkets and high-footfall stores

Keep billing counters moving during rush hours, weekends, and festive sales.

  • Accept card, UPI QR, and contactless payments at busy counters.
  • Confirm payments faster with POS receipts and sound box alerts.
  • Reduce queue delays caused by slow or unclear payment confirmation.

Omnichannel and D2C

Support customers who move between web, store, chat, and assisted sales.

  • Collect payments across online, in-store, and remote buying journeys.
  • Handle web orders, counter sales, and payment links through connected flows.
  • Give teams a consistent way to track payments, refunds, and customer transactions.
Single-store retailers and boutiques
Ecommerce and online-only stores
Multi-outlet chains and franchises
Supermarkets and high-footfall stores
Omnichannel and D2C

Made for every kind of retailer

Single-store retailers and boutiques

Single-store retailers and boutiques

Manage daily sales without letting payment follow-ups slow you down.

  • Accept walk-in payments through QR, card, or POS at the counter.
  • Share payment links for phone, chat, or social media orders.
  • Reduce end-of-day payment checks with synced transaction data.
Ecommerce and online-only stores

Ecommerce and online-only stores

Keep online buyers moving from cart to confirmed order with fewer payment drop-offs.

  • Add checkout to your storefront or app without a separate gateway setup.
  • Support popular payment methods for faster customer decisions.
  • Keep order and payment information together for easier tracking.
Multi-outlet chains and franchises

Multi-outlet chains and franchises

Get better visibility across locations without chasing store-level updates.

  • Track collections, refunds, and settlements across outlets.
  • View payment performance by store, counter, or sales channel.
  • Standardize payment acceptance across franchise and branch teams.
Supermarkets and high-footfall stores

Supermarkets and high-footfall stores

Keep billing counters moving during rush hours, weekends, and festive sales.

  • Accept card, UPI QR, and contactless payments at busy counters.
  • Confirm payments faster with POS receipts and sound box alerts.
  • Reduce queue delays caused by slow or unclear payment confirmation.
Omnichannel and D2C

Omnichannel and D2C

Support customers who move between web, store, chat, and assisted sales.

  • Collect payments across online, in-store, and remote buying journeys.
  • Handle web orders, counter sales, and payment links through connected flows.
  • Give teams a consistent way to track payments, refunds, and customer transactions.

Unlock smarter retail operations

Connect Zoho Payments with your Zoho apps and let every sale move your business forward. Sync payments with orders, inventory, accounting, and customer records so your teams spend less time tracking transactions and more time serving customers.

Zoho Finance Apps
Zoho Finance Apps
Other Zoho Apps
Other Zoho Apps

Security behind every sale

Whether customers pay in-store, online, or through a payment link, Zoho Payments protects every transaction with industry-leading security and compliance standards.

PCI DSS Level 1 compliant

PCI DSS Level 1 compliant

ISO/IEC 27001

ISO/IEC 27001

SSL-encrypted data

SSL-encrypted data

Multi-factor authentication

Multi-factor authentication

Authorised as a Payment Aggregator (Online and Physical) by RBI

RBI Authorized Badge CERTIFICATE OF AUTHORISATION No. 275/2025

Frequently Asked Questions

Yes. Accept payments at every location and track each outlet's sales, settlements, and refunds, or your whole chain, from one dashboard.

You can take EMV cards and UPI QR, on Zoho Payments POS devices, with receipts printed on the spot and a soundbox confirming every transaction

Yes. Zoho Payments is built to process high volumes reliably, so payments keep going through even on your busiest sale days.

Yes. The same Zoho Payments account can support counter payments, online checkout through Zoho Commerce or embedded checkout, and payment links for chat and social selling.