Find out what makes Zoho Assist an affordable, feature-rich alternative to RemotePC.
Here's a detailed comparison of Zoho Assist and RemotePC
Zoho Assist Vs RemotePC
- File transferYesyes
- Diagnostic toolsYesno
- Custom domain mappingYesno
- Idle session timeoutYesyes
- Session auditYesno
- Session schedulingYesno
- Remote printingYesYes
All names and marks mentioned here remain the property of their original owners. Details are as published by the named competitors on their website(s) on 28/11/2023 and are subject to change without notice. The information in this webpage is not validated and is for general information purposes only. Zoho disclaims liability for any errors, omissions or losses consequential upon any reliance on information contained here.
Why is Zoho Assist the best alternative to RemotePC?
Secure file transfer
Zoho Assist's file transfer feature enables users to securely share files during remote support sessions. It allows the seamless transfer of documents, software, and other file formats up to 5GB between technicians and remote users, simplifying troubleshooting and enhancing productivity.Learn more
Zoho Assist's live chat feature enables real-time, cost-effective communication between support agents and users. It facilitates immediate assistance through text-based interactions, and also supports voice and video chat. Technicians can even initiate VoIP calls if they have the customer's contact number.Learn more
Remote reboot and reconnect
Zoho Assist's remote reboot and reconnect feature empowers support professionals to remotely restart a user's device and automatically re-establish their connection post-reboot. This is ideal when resolving issues requiring system restarts, as it ensures seamless support sessions and minimizes user downtime.Learn more
Zoho Assist's diagnostic tools help technicians assess and identify issues on a remote user's computer or device. Use them to retrieve system information, diagnose hardware, run network testing, and more. These tools allows technicians to gather critical data, troubleshoot effectively, and offer targeted solutions.Learn more
With Zoho Assist's session recording feature, technicians can capture and save video recordings of remote support sessions. All actions, interactions, and visuals are recorded, creating a valuable resource for documentation, training, and quality assurance. Recordings enable organizations to review and analyze support sessions for accuracy and compliance, and improve support practices over time.Learn more
The multi-monitor navigation feature simplifies the management of multiple monitors during a remote session. It allows technicians to easily switch between, view, and control various screens connected to a remote user's computer, enhancing assistance for complex setups with multiple monitors. They can select Grid, Horizontal, or Vertical view mode anytime during the session.Learn more
Zoho Assist is multi-platform compatible
Zoho Assist is a highly reliable solution that covers all your remote support needs. Assist offers both the mobile and desktop apps that are designed to provide a seamless and user-friendly experience for both technicians and customers. They are secure and offer a wide range of features such as 256-bit AES encryption, session logs, and instant chat to ensure that you experience an uninterrupted remote support session at any time.
How to migrate to Zoho Assist from RemotePC
Frequently Asked Questions
01. How do I choose the best RemotePC alternative?
When searching for an alternative to RemotePC, consider factors such as feature set, security, usability, scalability, platform compatibility, integration possibilities, and pricing. Zoho Assist, a top RemotePC alternative, provides diverse features, including multi-monitor navigation, service queue management, custom widgets, and robust 256-bit AES encryption.
02. What is the best RemotePC alternative?
Zoho Assist is the best alternative to RemotePC, for its robust feature set, security measures, ease of use, cross-platform compatibility, integration options, affordable pricing, and reliable customer support.
03. Is Zoho Assist free to use?
Zoho Assist provides a 15-day free trial. After this period, we offer a free plan for personal use, and multiple paid plans to suit different business needs. Click here to learn more about the pricing plans.
04. Is Zoho Assist more secure than RemotePC?
With 256-bit AES and SSL encryption, Assist helps you initiate quick and secure support sessions, making it an ideal RemotePC replacement. Click here to learn more about our security features.