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- AUTHOR ARCHIVE FOR Vinay Kumaar
- Vinay Kumaar
- 202 views | 6 min read
Real-life examples of thoughtful design
- 249 views | 9 min read
An A-Z guide for exceptional CX
- 267 views | 5 min read
5 ways to deliver a great user experience in your mobile apps
- 249 views | 3 min read
Making the case for a mobile app for your business
- 253 views | 4 min read
Five ways to ensure smooth CX this holiday season
- 256 views | 4 min read
CX takes center stage in the genAI landscape
- 249 views | 5 min read
Leveraging the power of VR and AR to improve CX
- 172 views | 4 min read
Look beyond spreadsheets for lasting success
- 162 views | 4 min read
The 4 C checklist for creating winning SLAs
- 272 views | 7 min read
12 best practices to make your help content more effective
- 196 views | 5 min read
Why employee empowerment matters in CX
- 179 views | 7 min read
Five CX lessons from unexpected sources - The Prophet by Kahlil Gibran
- 216 views | 5 min read
Know thy customer - Lessons from real-world businesses
- 319 views | 6 min read
Building truly helpful chatbots
- 399 views | 6 min read
Making your customers talk about you
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