Add-ons and Integrations

Zoho Desk offers a number of add-ons and integrations to help you expand the capabilities of your help desk. You can set up telephony, hook your help desk up with SMS alerts, keep your contacts up to date, and more, with these integrations.

Zoho Apps

  • Zoho CRM

    Integrate your Zoho Desk and Zoho CRM accounts, for seamless coordination between sales and customer service teams.

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  • Zoho Assist

    Provide instant support by getting access to your customer's screen right from your ticket screen.

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  • Zoho Bug tracker

    Add bugs for support tickets from within Zoho Desk, by integrating with Zoho BugTracker.

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  • Zoho Analytics

    Visually analyze customer support data and insightful reports by integrating with Zoho Analytics.

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  • Zoho Books

    Perform all payment related actions from within Zoho Desk.

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  • Zoho Sales IQ

    Instantly convert chat conversations with visitors from Zoho SalesIQ into tickets in Zoho Desk.

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  • Zoho Projects

    Include the voice of the customer in the development process.

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  • Zoho Sprints

    Bring your engineers closer to your customers needs, build a better product with valuable contextual information that your help desk receives.

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  • Zoho Cliq

    Bring team collaboration, ticket assignment, and vital stats into a single chat window.

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  • Zoho Invoice

    Create and send estimates and invoices from within Zoho Desk.

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  • Zoho Forms

    Add form entries in Zoho Forms as tickets in Zoho Desk.

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  • Zoho Inventory

    Create sales orders and track shipments from tickets by keeping Zoho Desk in sync with Zoho Inventory.

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  • Zoho Survey

    Learn your customer support performance by sending out a survey to the customers.

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  • Flow

    Connect Zoho Desk with a diverse set of business apps and automate complex workflows with ease.

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  • Bigin

    Import customer, accounts, and product information into Zoho Desk from a unified database through Bigin integration.

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  • More Zoho Desk Integrations
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Other Apps

  • GSuite
    G Suite

    Collaborate, communicate and share information directly from Zoho Desk by integrating with GSuite.

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  • Screen Magic
    Screen Magic

    Zoho Desk enables you to notify your customers and support representatives using text messages (SMS).

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  • JIRA

    Convert tickets raised in Zoho Desk to engineering issues in JIRA, easily.

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    Get real-time support updates, collaborate with your team and boost productivity from within Slack.

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  • Salesforce

    Pull in customer information and work in collaboration with your sales team.

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  • Trello

    Bring customer context into project management, and improve collaboration between teams.

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  • MS Teams
    Microsoft Teams

    Collaborate, perform ticket actions, and get instant notifications from inside Microsoft Teams.

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  • Zapier

    With this integration, Zoho Desk can interact with other apps to share important data efficiently.

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  • Intercom

    The right balance between having meaningful conversations with your customers and finding solutions.

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  • cliq-integ-mailchimp

    Support team members can easily get the full picture on which email campaigns are sent to customers.

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  • Pipedrive

    View existing customer details, manage contacts, deals and activities between Pipedrive and Zoho Desk.

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  • Hubspot

    With the HubSpot integration, understand customer information to prioritize and manage tickets in Zoho Desk.

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  • Asana

    Quickly address customer issues by keeping your customer support and project management teams in sync.

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  • Clearbit

    With Clearbit integration, you can view your customer's information as soon as you open a ticket.

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  • More Zoho Desk Integrations
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