One of the key elements of Zoho CRM is its capacity to allow customization and the flexibility to do so. Zoho CRM is extremely customizable and allows businesses of all sizes and industries to adopt quickly. It lets the Administrators do all the customization they need without writing a single line of code. You can customize a lot of elements like the tabs (modules), page layouts, conditional layouts, apply validation rules, creating and editing fields, changing views etc.
Customize standard modules and create new modules by adding/removing fields, designing the layout and editing permissions.
Create a New Module | Edit/Delete a Module | Preview Module | Add New Fields | Standard Fields | Custom Fields | Formula Fields | Special Fields | Design Module Layout | Set Module Permissions | Organize Modules
Design your own layout for any process based on your needs.
Customize columns available in the related list items and create custom views to filter records.
Organize Page Details | Related Lists | Search Layout | Manage List View | Manage Kanban View | Add Photo | Business Card View | Add Links | Customize Buttons
You can make your layout Dynamic - as the entire structure of the Layout changes based on the field values you enter.
Specify the undesirable data that you don't want to be entered in Zoho CRM.
This enables you to add multiple line items in a primary form.
Create new buttons and define actions based on your requirement.