Welcome

Zoho CRM - An Overview

Zoho CRM is an On-demand Customer Relationship Management (CRM) software for managing your customer relations in an efficient manner. It is efficient because, Zoho CRM helps streamline your organization-wide sales, marketing, customer support, and inventory management functions in a single system.

Be it multi-channel communication, sales productivity, CRM insights, product customization, or third-party integration, Zoho CRM offers a host of features to support the requirements of small businesses as well as large enterprises.

What's more, with artificial intelligence and advanced automation features, Zoho CRM also helps you sell smarter, faster and better.

Understanding Zoho CRM

Read this guide to understand the basic concepts of Zoho CRM and CRM terminology.

Getting Started

Getting started with Zoho CRM is easy. Set up your account by entering personal as well as organization details. Customize the product according to your needs and learn some of the most frequently performed operations in Zoho CRM.

What's New

Find what's the latest in Zoho CRM and explore the new features and improvements.

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