MonthlyYearly

save up to 34%

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Standard₹800/user/month billed annuallySTART FREE TRIAL Buy Now

Automate and optimize your sales cycle

More FeaturesClose Features

Sales force automation

  • Basic modules
  • Tasks, calls, events
  • Advanced filters
  • Multiple pipelines
  • Scoring rules
  • Sales forecasting
  • Email insights
  • Multiple currencies

Automation and process management

  • Workflow rules
  • Email notifications

Product customization

  • Homepage customization
  • Rename tabs
  • Custom list views
  • Custom fields
  • Canvas
  • Tab groups

Reports and analytics

  • Predefined reports
  • Predefined dashboards
  • Custom reports and dashboards
  • Basic dashboard components
  • Analytics mobile app

Marketing automation

  • Email templates
  • Email authentication
  • Mass email
  • Social profile integration

Security

  • Profiles
  • Role-based hierarchy
  • Multiple organizations
  • GDPR compliance
  • CRM audit logs
  • IP address restriction
Professional₹1,400/user/month billed annuallySTART FREE TRIAL Buy Now

Improve customer acquisition and accelerate growth

More FeaturesClose Features

Sales force automation

  • Basic modules
  • Tasks, calls, events
  • Advanced filters
  • Multiple pipelines
  • Scoring rules
  • Sales forecasting
  • Email insights
  • Multiple currencies
  • Macros
  • SalesSignals
  • Assignment rules

Automation and process management

  • Workflow rules
  • Email notifications
  • Blueprint
  • Webhooks

Product customization

  • Homepage customization
  • Rename tabs
  • Custom list views
  • Custom fields
  • Canvas
  • Tab groups
  • Validation rules

Reports and analytics

  • Predefined reports
  • Predefined dashboards
  • Custom reports and dashboards
  • Basic dashboard components
  • Analytics mobile app
  • Custom reports and dashboards

Marketing automation

  • Email templates
  • Email authentication
  • Mass email
  • Social profile integration
  • Email relay
  • CRM for Google Ads

Security

  • Profiles
  • Role-based hierarchy
  • Multiple organizations
  • GDPR compliance
  • CRM audit logs
  • IP address restriction
  • Field-level security
MOST POPULAR Enterprise₹2,400/user/month billed annuallySTART FREE TRIAL Buy Now

Manage global CX operations with the complete CRM

Learn More
More FeaturesClose Features

Sales force automation

  • Basic modules
  • Tasks, calls, events
  • Advanced filters
  • Multiple pipelines
  • Scoring rules
  • Sales forecasting
  • Email insights
  • Multiple currencies
  • Macros
  • SalesSignals
  • Assignment rules
  • Multiple scoring rules
  • Custom SalesSignals
  • Email parsers
  • Data entry wizards
  • Portals

Automation and process management

  • Workflow rules
  • Email notifications
  • Blueprint
  • Webhooks
  • Record approval process
  • Data review process
  • Custom functions
  • CommandCenter

Product customization

  • Homepage customization
  • Rename tabs
  • Custom list views
  • Custom fields
  • Canvas
  • Tab groups
  • Validation rules
  • Custom modules
  • Custom buttons
  • Page layouts
  • Translations
  • Developer sandbox

Reports and analytics

  • Predefined reports
  • Predefined dashboards
  • Custom reports and dashboards
  • Basic dashboard components
  • Analytics mobile app
  • Custom reports and dashboards
  • Advanced dashboard components
  • Anomaly detectors
  • webform analytics

Marketing automation

  • Email templates
  • Email authentication
  • Mass email
  • Social profile integration
  • Email relay
  • CRM for Google Ads
  • Attribution
  • Segmentation
  • Auto-responders

Security

  • Profiles
  • Role-based hierarchy
  • Multiple organizations
  • GDPR compliance
  • CRM audit logs
  • IP address restriction
  • Field-level security
  • Reporting hierarchy
  • Record-level sharing
  • Territory management
  • Data encryption
Ultimate₹2,600/user/month billed annuallySTART FREE TRIAL Buy Now

Scale exponentially with dedicated BI capabilities

Learn More
More FeaturesClose Features

Sales force automation

  • Basic modules
  • Tasks, calls, events
  • Advanced filters
  • Multiple pipelines
  • Scoring rules
  • Sales forecasting
  • Email insights
  • Multiple currencies
  • Macros
  • SalesSignals
  • Assignment rules
  • Multiple scoring rules
  • Custom SalesSignals
  • Email parsers
  • Data entry wizards
  • Portals

Automation and process management

  • Workflow rules
  • Email notifications
  • Blueprint
  • Webhooks
  • Record approval process
  • Data review process
  • Custom functions
  • CommandCenter

Product customization

  • Homepage customization
  • Rename tabs
  • Custom list views
  • Custom fields
  • Canvas
  • Tab groups
  • Validation rules
  • Custom modules
  • Custom buttons
  • Page layouts
  • Translations
  • Developer sandbox

Reports and analytics

  • Predefined reports
  • Predefined dashboards
  • Custom reports and dashboards
  • Basic dashboard components
  • Analytics mobile app
  • Custom reports and dashboards
  • Advanced dashboard components
  • Anomaly detectors
  • webform analytics
  • Zoho Analytics

Marketing automation

  • Email templates
  • Email authentication
  • Mass email
  • Social profile integration
  • Email relay
  • CRM for Google Ads
  • Attribution
  • Segmentation
  • Auto-responders

Security

  • Profiles
  • Role-based hierarchy
  • Multiple organizations
  • GDPR compliance
  • CRM audit logs
  • IP address restriction
  • Field-level security
  • Reporting hierarchy
  • Record-level sharing
  • Territory management
  • Data encryption

Explore the top features

save
up to 34%

Monthly Yearly
Standard₹800/user/month billed annuallyTRY FOR FREE Buy Now
Professional₹1,400/user/month billed annuallyTRY FOR FREE Buy Now
Enterprise₹2,400/user/month billed annuallyTRY FOR FREE Buy Now
Ultimate₹2,600/user/month billed annuallyTRY FOR FREE Buy Now

Sales force automation

  • Basic modules
    Manage your complete sales cycle by collecting and centralizing data across relevant stages with these standard Leads, Contacts, Deals, and Accounts modules.
  • Tasks, calls, events
    Easily schedule and manage your follow-ups, calls, meetings and other day-to-day sales activities.
  • Advanced filters
    Cut through the clutter and pinpoint the records you need with these advanced search filters.
  • Multiple pipelines
    Effectively manage multiple sales processes by using distinct sales pipelines to track your opportunities.
  • Scoring rules
    Score your leads based on their interactions with your business to help your sales team prioritize leads more likely to convert
  • Sales forecasting
    Set your team on the path to long-term success with achievable goals and keep track of how your business performance compares to revenue goals.
  • Email insights
    Track performance metrics for all customer-related emails like open rates, time of opening, click rates, and more.
  • Multiple currencies
    Reduce the complexity of working with international vendors and customers with built-in multi-currency support and conversions.
  • Macros
    Pre-define and automate actions like follow-ups, scheduling sales activities, and updating records, all with the click of a button.
  • SalesSignals
    Interact with customers in real-time with activity notifications across the customer journey.
  • Assignment rules
    Automatically send incoming leads and opportunities directly to the appropriate sales reps.
  • Multiple scoring rules
    Use scoring rules to help your customer facing teams prioritize records that are relevant to their departments.
  • Custom SalesSignals
    Build customized signals to capture every aspect of the customer journey and notify the relevant teams in real time.
  • Email parsers
    Capture lead information from emails and add it to your CRM so your teams can focus on following a up rather than manually updating customer records.
  • Data entry wizards
    Make updating customer information easier, reduce errors, and improve data quality with sequential forms.
  • Portals
    Make collaboration with customers, partners, and vendors easier—use portals to grant access to relevant information in your CRM.

Automation and process management

  • Workflow rules
    Help your sales team focus on sales by automating their day-to-day activities with workflows.
  • Email notifications
    Stay on top of your emails with real-time notifications on opens, clicks, and replies.
  • Blueprint
    Effectively scale your sales process by building a step-by-step blueprint to guide your sales reps at every stage.
  • Webhooks
    Use webhooks to easily loop third-party apps into your sales operations to enhance overall customer experience.
  • Record approval process
    Get important records approved by the right people to ensure accountability.
  • Data review process
    Keep your data clean by reviewing and verifying information coming into your CRM
  • Custom functions
    Build low-code workflows that automate your enterprise operations across all different apps in your tech stack.
  • CommandCenter
    Build, manage, and improve end-to-end customer journeys while delivering personalized experiences.

Product customization

  • Homepage customization
    Get easy access to all the important day-to-day activities and metrics right from your homepage.
  • Rename tabs
    Rename default product modules to match your company's organization structure and style.
  • Custom list views
    Quickly access a set of leads, customers deals, and more by creating lists with pre-defined criteria.
  • Custom fields
    Collect and associate any type of data your business needs inside Zoho CRM
  • Canvas
    Build personalized CRM experiences for your employees based on the needs of the team and your industry.
  • Tab groups
    Focus on important information by creating groups of relevant modules for quick access.
  • Validation rules
    Keep your CRM data clean by curbing bad data with automatic validation.
  • Custom modules
    Create and customize modules to accurately capture relevant data categories for your business.
  • Custom buttons
    Perform a wide range of pre-defined actions with a single click.
  • Page layouts
    Streamline data capture for different processes under different layouts in the same module.
  • Translations
    Translate your custom modules, fields, buttons, and more to empower your global teams to work with Zoho CRM in their preferred language.
  • Developer sandbox
    Give your developers the freedom to test every customization in a secure sandbox before applying them to your production account.

Reports and analytics

  • Predefined reports
    Monitor the health of your business with multiple system-defined reports.
  • Predefined dashboards
    Visually track key metrics across specific departments or your business as a whole with dedicated dashboards.
  • Custom reports and dashboards (Limited)
    Drill down deeper with customized reports and dashboards to better understand how your business is performing.
  • Basic dashboard components
    Choose from an array of built-in tools to visualize your business data.
  • Analytics mobile app
    Track key business metrics, even when you're on the move.
  • Custom reports and dashboards (Unlimited)
    Drill down deeper with customized reports and dashboards to better understand how your business is performing.
  • Advanced dashboard components
    Turn data into insights with advanced visualization tools.
  • Anomaly detectors
    Get real-time notifications on any deviation in your business performance.
  • webform analytics
    Track and improve how your webforms perform across different pages and iterations.
  • Zoho Analytics
    Leverage the powerful business intelligence capabilities of Zoho Analytics for free.

Marketing automation

  • Email templates
    Select and edit email templates from a large library including everything from sales follow-ups to marketing newsletters.
  • Email authentication
    Improve the trustworthiness and deliverability of your emails from inside Zoho CRM.
  • Mass email
    Email all contacts or selected recipients with a single click.
  • Social profile integration
    Seamlessly integrate your social media accounts and manage activities directly from Zoho CRM.
  • Email relay
    Send emails through specific servers for selected customers.
  • CRM for Google Ads
    Measure and improve the performance of your Google Ads with the CRM for Google Ads integration.
  • Attribution
    Measure the impact of your marketing campaigns with Marketing Attribution.
  • Segmentation
    Categorize customers into focus groups to give them personalized content, offers, and more.
  • Auto-responders
    Set up automatic replies and follow-ups to enhance customer communication.

Security

  • Profiles
    Manage what your CRM users can do inside the product with fine-grained controls.
  • Role-based hierarchy
    Manage what your users can see and access inside your CRM based on the roles you define.
  • Multiple organizations
    Associate and access multiple CRM accounts with a single login.
  • GDPR compliance
    Use built-in functionalities to help your process align with the GDPR regulatory requirements.
  • CRM audit logs
    Get detailed logs for all actions performed inside your CRM.
  • IP address restriction
    Let your team access your CRM account from specific, approved IPs for added security.
  • Field-level security
    Leverage granular controls to manage access to specific fields that may contain personal or highly sensitive information.
  • Reporting hierarchy
    Manage what users can see and access inside your CRM based on your organization's hierarchy.
  • Record-level sharing
    Improve collaboration between sales reps or departments by allowing your team to share records with one another.
  • Territory management
    Assign relevant leads, customers, and accounts to your sales reps based on factors like product line, geography, verticals, and more.
  • Data encryption
    Keep your customer data secure with powerful encryption when it's stored on Zoho CRM's servers.
Compare Zoho CRM features across all editions
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For solopreneurs and micro-businesses ready to move beyond spreadsheets or simply replace legacy sales tools.

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For businesses looking for an all-in-one CX solution to address sales, marketing, and customer service challenges.

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Delivering value on three fronts

The Zoho CRM advantage

Price
transparency

Get the full product for the price you pay. No hidden costs in the long run.

Faster
deployments

Minimize operational disruptions as Zoho CRM can be implemented 50% faster than competitors.

Higher
adoption

The intuitive UX enables your team to leverage Zoho CRM better and deliver a great CX from the get-go.

Leading the charge on customer privacy

Zoho has been at the forefront in championing our customers' privacy rights in the realm of SaaS. We've taken numerous steps to put customer privacy at the heart of everything we do—something that sets us completely apart from the competition.

Protecting customer privacy Zoho CRM

  • Complete ownership of the tech stack

    Minimal reliance on third parties when it comes to delivering our services to you.

  • No adjunct surveillance

    Our websites have zero third-party trackers to prevent companies from tracking your behavior on our websites.

  • Zero ad-providers on our network

    A business relationship is between a service provider and a customer, and Zoho provides no space for ad-providers to profit from these business relationships.

  • No double-dipping

    You pay for the service you want—no more, no less. Zoho doesn't have back-door deals with data brokers to sell your data.

Our business has grown over the last few years. Zoho has increased our internal productive information sharing and capacity as much as 15 to 25%. Zoho continues to modify, adapt, grow, and add things to the platform that our business sees value in. It’s absolutely been a perfect marriage in terms of the ability to adopt new ideas and new concepts to create an ecosystem of apps that talk to each other and operate within our business.

Paul GrimesChief Operating Officer, Lubrication Engineers

The migration went faster than we expected. The user-friendliness is better than Salesforce. We achieved about 99% of the customizations that we wanted at a much lower cost than Salesforce. In terms of an intuitive user interface, the Blueprint feature is especially great. That really simplifies the data capture for all our front line teams, which was a bit of an issue with Salesforce.

Deepak RamkrishnaHead of Marketing & Communications, Marathon Realty

We selected Zoho primarily based on the sheer breadth of its products and cost-efficiency. Our main focus was to find a provider with a suite of advanced product offerings. Whenever we need to administer a change in Zoho CRM, the technology is so well-developed that it becomes an easy task.

Ryan KingSenior Director of Global Strategy, Shiji

Zoho CRM is essentially the brain of our company. It holds all of our memory. My executives can generate workflow loads and custom functions themselves. It's incredibly useful for us; we can accomplish new initiatives quickly. Zoho’s competitive pricing also significantly contributes to the company’s EBITDA and thus to its success.

Aurian De MaupeouCo-Founder, Selectra

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Frequently Asked Questions

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Can I get a demo of Zoho CRM?

Yes, we would be happy to demonstrate Zoho CRM through a web-conference at your convenience. The demo is a one hour session. To schedule your personal session, please contact sales@zohocorp.com.

Is my data safe?

We’re fervent about keeping your data safe and secure. Our facilities feature stringent 24/7/365 security with video monitoring, biometric access, and advanced fire, flood, and theft monitoring systems. Our network security system employs the latest encryption and intrusion detection and prevention technologies. Learn more about Zoho's data protection measures.

What types of payment do you accept?

We accept payment via Visa, MasterCard, American Express and PayPal. We also accept payment via bank transfer or check transfer for yearly subscriptions. For more details, please contact sales@zohocorp.com.

Does Zoho CRM support multiple languages?

Yes, we support 28 languages: Arabic, English (US), English (UK), Bulgarian, Bahasa Indonesian, Chinese (Simplified), Chinese (Traditional), Croatia (Hrvatski), Czech, Dutch (Nederland), Danish, French, German (Deutsch), Hungarian (Magyar), Hindi, Italiano (Italy), Japanese, Polish (Polish), Portuguese (Brazil), Portuguese (Portugal), Russian, Spanish (Espanol), Swedish(Svenska), Thai, Turkish, Vietnamese, Korean, Hebrew.

How flexible are your contracts?

You are not bound by any contracts or commitments. Zoho CRM is a pay-as-you-go service (monthly or yearly), so you can make changes to your plan whenever you need to.

Can I switch plans?

Of course you can! Log in to Zoho CRM, click the Upgrade link on the Home page, and follow the steps on the Subscription page to switch to a new plan.

How do you support businesses signing up for Zoho CRM?

For customers of our paid editions, you automatically have access to our Classic support. You also have the option to opt-in for one of our paid support plans that promises faster responses, round the clock support, dedicated on-boarding and more.Explore support plans

Do you provide any assistance in getting Zoho CRM set up and running for our business?

Yes, we do have end-to-end services that cover everything from requirement gathering to setup and onboarding. We have dedicated programs for SMEs and Enterprises, so that the different requirements and needs are addressed effectively.

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Does Zoho CRM have a free edition?

Yes, Zoho CRM does have free edition that supports upto 3 users and comes with the essentials like leads, documents, and mobile apps, it’s a perfect fit for your home business. Get started here

Have more questions?

You can connect with us instantly through live chat (24x5) or by writing to us at sales@zohocorp.com.