Winner of PCMag's
Business Choice Awards for CRM - 2019

According to the PCMag survey, Zoho is the most recommended CRM and the only one with a positive NPS score among other leading CRM vendors.

Connect with your customers wherever they are

Read more about Omnichannel communication
  • Reach customers across every channel: telephone, email, live chat, and social media
  • Get real-time notifications when customers interact with your business
  • Measure the effectiveness of your customer communication and find the best time and channel to reach out to your customers
Read more about Omnichannel communication
Telephony - Omnichannel communication - Zoho CRM Software
Email - Omnichannel communication - Zoho CRM Software

Save more time with automation

  • Automate every aspect of your business and cut out time-intensive, repetitive tasks
  • Streamline your lead nurturing process and make the most of every incoming lead
  • Trigger instant actions, stay on top of activities, and follow up better with workflows
Find out more ways to automate your sales
Analytics - Real-time sales analytics | Zoho CRM

Get real-time reports and insights

More about analytics
  • Make smarter business decisions with powerful, real-time analytics
  • Measure and manage your organization’s territory-wide sales performance
  • Track key performance indicators, including current trends and future predictions
More about analytics
CRM Analytics and Dashboards - Zoho CRM platformComparator - CRM Analytics and Dashboards - Zoho CRM platformTarget Meter - CRM Analytics and Dashboards - Zoho CRM platformFunnel - CRM Analytics and Dashboards - Zoho CRM platformTarget Meter - CRM Analytics and Dashboards - Zoho CRM platformKPI -CRM Analytics and Dashboards - Zoho CRM platform

Conversational AI for smarter selling

  • Find any information you need from your CRM data, instantly with the help of Zia, your AI-powered sales assistant
  • Get advanced lead and deal predictions from Zia so that you can identify the leads that are likely to convert and ultimately close more deals
  • Receive intelligent alerts, task reminders, and suggestions for the best times to contact your leads based on your past successful interactions
Check out what else Zia offers

Join 150,000+ businesses who sell smarter, better and faster with Zoho CRM

Why choose Zoho CRM?

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  • Simple, straightforward user interface with a minimal learning curve
  • Flexible, month-to-month contracts supported by transparent pricing plans
  • Deployment, consultation, onboarding, and training programs to help you get started smoothly
  • Migration wizard to easily import data from spreadsheets or other CRM systems
  • Fully extensible developer platform that facilitates tighter integration of CRM with external systems and applications
  • Sell on the go with our award-winning CRM apps for both iOS and Android

How a leading global franchise development company scaled faster with the help of Zoho CRM

Brent Dowling, CEO, RainTree

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Zoho CRM Customers - Awards and testimonials

Highly rated by
both critics and users

2019 Gartner Sales Force Automation (SFA) Magic Quadrant - Challenger

Best Sales Force Automation Software of 2019 as reviewed by customers

Best CRM Software for 2019 - Category Leader Ranking

Great User Experience Award 2018 by FinancesOnline

4.50/5

4.20/5

4.00/5

4.00/5

4.00/5

Tightly integrated with the business apps you use every day

Learn more
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Testimonials from the#ZohoCRMFamily

More Customers

Reduced lead to real prospect time by 60%

$1 million to $20 million in just two years

An increase of repeat sales from 20% up to 40%

With Zoho CRM, we experienced a 65% increase in our sales pipeline. We also managed to reduce our lead to real prospect time by 60%, which is huge. I would definitely recommend Zoho CRM to companies that are experiencing complexity with sales and marketing and witnessing rapid growth.

K.C WatsonCEO & Founder, Sherpa Digital Media

Since switching to Zoho CRM, JusCollege has effectively managed the large volume of contacts flowing through the sales pipeline and has already increased its sales from $1 million to $20 million in just two years. We attribute this to Zoho – being organized, getting more visibility, seeing where the problem points are, and restructuring our business.

Allan TeruelCo-Founder/CTO - JusCollege

Zoho had all of the functionality that we could ever need, at a fraction of the cost of Salesforce. It felt much more intuitive, and I was sure we would be very happy moving forward with Zoho. In less than a year, The NetMen Corp has witnessed an increase of repeat customer sales from 20 percent up to 40 percent, as well as an overall increase in net income.

Ignacio GalarragaCEO - NetMen Corp

More Customers

Improved Sales.
Lasting Relationships.
Faster Growth.

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