We keep your data secure

Our state-of-the-art security systems controls access to your entire organization and secures your data at different levels. With features such as encryption, audit logs, IP restrictions, and two-factor authentication, protect your data and allow only authorized users access to it.

CRM Software benefits | Zoho CRM

Here's how we can help you

  • Encrypt fields with sensitive data
  • Restrict access from unauthorized IP addresses
  • Monitor CRM activities with Audit logs

Encryption to protect sensitive data

Zoho CRM uses one of the strong and robust methods - AES - to encrypt and decrypt your sensitive data. Apart from protecting data during transit, Zoho CRM secures data stored in servers using the AES-256 protocol and prevents data from being leaked or lost.

Secure sensitive information with encryption at rest (EAR)

    Meeting HIPAA guidelines with
    Zoho CRM

    As a Business Associate, Zoho CRM helps its customers stay HIPAA compliant by having necessary safeguards in place to ensure the integrity of the protected health information. Zoho is not directly involved in collecting the Electronic Protected Health Information (ePHI) from the data subjects.

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    Empowering businesses to be GDPR ready

    Zoho CRM is fully equipped for GDPR compliance as a data processor. Across data collection, storage and processing, Zoho CRM offers many options designed to help businesses safeguard customer data and meet the security and privacy standards set in GDPR.

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    Vaults to store important information

    Secure your most important, private business data by storing it in vaults. Prevent hackers and other users from gaining access to your vault contents, and ensure that your information is safe.


    Keep your data close

    Decide where you want your data to be hosted. Select from state-of-the-art data centers in the US and EU. Each center has multiple levels of access restrictions, including video monitoring, security cameras, biometric limited access systems, and bullet resistant walls to protect your data from any physical attacks.


    Track user activity with audit logs

    Monitor your sales team's activities with audit logs, so you can track who did what and when. For example, all actions done by your users with respect to record deletion and modifications will be audited so that you take proactive decisions.


    Prevent unauthorized access with IP restrictions

    Use our IP restrictions to limit unauthorized users by only allowing sign-in from designated IP addresses, like your corporate network. This means that even if your users have their credentials stolen, your CRM will still be protected from unauthorized access.


    Tighten security with two-factor authentication

    Provide an additional layer of security for your account with two-factor authentication in Zoho CRM. In addition to a username and password, an authentication token is required to log into your account.

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    Regular data backups

    All your data is backed up in real time across multiple servers. In the event of hardware failure or natural disaster, your data stays secure.