Zoho Subscriptions is now Zoho Billing — An end-to-end solution for complex billing requirements. Explore Zoho Billing
The past year has been one of growth for Zoho Subscriptions, and we could not have done it without your trust and support. Here's a recap of all the major features and enhancements that were rolled out.
We introduced updates that helped with compliance and added flexibility to managing your subscription business.
Perform advanced searches for payments based on specific criteria such as Total Amount, and Payment Method.
To help you comply with ZATCA's e-invoicing guidelines, we've added secondary language support for customer and organization information, which can be displayed in transaction PDFs.
You can add the legal name and trade name for your organization and customers with GST-registered tax treatments.
When making changes to a subscription, you can choose to add the changes as unbilled charges instead of invoicing them immediately.
Configure hosted payment page fields as read-only to make certain information uneditable, or mark them as hidden to pass parameters to Zoho Subscripitons discretely.
Previously an organization-wide configuration, consolidated billing can now be configured at the customer level as well for added flexibility.
The new Payments and Credit Notes modules lets you edit existing payments and credit notes respectively.
Request and accept one-time payments from customers by sending them payment links. These payments can be for miscellaneous reasons that need not be related to any subscriptions.
Create customized price lists for different scenarios and customers from the Price Lists module. Associate a price list to a customer to prefill the price details when creating subscriptions for that customer.
Create different templates and choose multiple languages for each template. This will enable customers to select their preferred language from the hosted payment page.
Custom fields can be marked as ePHI (electronic protected health information), which will be stored with encryption. These fields can be viewed only by users who have permission to view them.
Prorate coupons with a flat discount amount to scale the discount amount according to the number of days of a subscription.
Configure Billing Months, in addition to the existing Billing Days for Calendar Billing, to fine tune exactly when you want to bill your customers.
You can provide your customers and their contacts with the ability to sign up to the Customer Portal by themselves via signup links that will be displayed while making invoice payments or in the portal sign-in page.
Your customers can select multiple invoices and pay for them in one go.
Your customers can remove or switch between their saved payment methods for a particular subscription.
We updated most reports with a slicker, more customizable UI, along with features to share, schedule, and mark reports as favorites. We also added a bunch of new reports.
Glean insights into your monthly recurring revenue quicker using the new breakdown table and cohort chart. The new MRR report displays tax exclusive data and includes weekly subscriptions as well.
The MRR Quick Ratio is the ratio between your MRR and MRR lost. Use this report to get a quick glimpse of how your business is performing.
Track the annual recurring revenue, i.e., the total revenue the subscriptions will earn in a year for each month.
Track the total revenue that a subscription is projected to generate over its lifetime and the number of days that it's active.
Track the percentage of revenue lost from the start of the reporting period.
Track the total sales of your business for each customer.
Identify the total number of new active customers in the selected reporting period.
View all the trial subscriptions that were moved to the "Live" status during the selected reporting period.
View a list of inactive trials, i.e., trial subscriptions that were either cancelled or expired within the selected reporting period.
View active trials within the selected reporting period.
Track when subscriptions were upgraded or downgraded. These reports also show useful information like the previous amount of the subscription before it was upgraded or downgraded.
Track the average number of days that it takes to receive the first payment after a subscription's trial period started.
Tip: If you're updating your product prices for the new year, then you can use a custom function to update all of your customers' subscriptions in one go.
Write to us at support@zohosubscriptions.com to try our early access reports.
You can view the full list of features and enhancements from 2022 on our
What's New timeline
"When we evaluated Zoho Subscriptions and Zuora, we couldn't believe how crazy expensive Zuora was! But we did not choose Zoho Subscriptions for the price because for me, it's better to have the best tool even if it's more expensive. We chose Zoho Subscriptions because it's better and more intuitive."
It's amazing that we can connect Zoho Subscriptions to our other business apps—Salesforce, Mailchimp, and Zendesk—without writing a single line of code
We use Zoho Subscriptions to manage our wine club membership. During each renewal, it sends out reminder emails, collects payments, and recovers lost revenue without us even touching the computer!
We love that we can approach the Zoho Subscriptions team whenever we have questions. It's relieving to know that there's someone (a human!) willing to respond to our questions personally and ready to call us when necessary.
We operate in 10+ countries spread across four continents. Zoho Subscriptions takes care of managing our recurring billing so seamlessly that we no longer consider billing a challenge while expanding to new markets!
Refining Zoho Subscriptions is a constant endeavour for us so we can provide you with the best subscription billing experience.
We'd love it if you could give us a shout out on social media to help spread the word.
