Features

Support Pricing Plans

Get a detailed comparison of the different support services we offer under each plan and choose what suits you best.

BasicClassicPremiumEnterprise
FreeFreePaidPaid
SERVICES
Knowledge Base
Community Forums
Email Support8 Hours x 5 days8 Hours x 5 days24 Hours x 5 days24 Hours x 5 days
Customer Portal
Live Chatxx24 Hours x 5 days24 Hours x 5 days
Toll-Free Support24 Hours x 5 days24 Hours x 5 days24 Hours x 5 days24 Hours x 5 days
Remote Assistance
Product Onboarding
Configuration Assistance
Max. Response Time24 Hours8 Hours3 Hours3 Hours
ELIGIBILITY
Based on PlanFree userAll Paid PlansAll Paid PlansEnterprise Plan
Based on Subscription Period-Monthly / Yearly-Yearly

FAQs

Message from CEO

Zoho is a software company that ships 45+ products globally. Operating on a subscription pricing model for more than 20 years has given us the opportunity to face and overcome the practical pain points of subscription businesses. Let us solve your subscription billing challenges, together.

Sridhar Vembu

CEO, Zoho Corporation

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