Sign up for Zoho Mail - Domain based Business Account

You can sign up for a business email account with Zoho, to get custom domain based email address like or In the Zoho Mail Pricing page, choose one of the preferred plans and click Sign Up under the particular plan. 

Generally, if you want to sign up for a domain based account, make sure that you have permissions to access the DNS Manager page of the domain. The entire Email Hosting Process is explained in this help page.

Sign up for Zoho Mail - Personal Account

The personal users, who need accounts, refer the image and click the Sign Up link below the pricing plans listed for business. The personal users need to choose a username, and the email account will be in the form of You need to provide a contact email address, at the time of registration. 


You will receive a confirmation email to the contact email address you have provided. You will be able to send emails, only after you confirm your account. 

First Time Log in - Business Users

The Organization Administrators create users from the Control Panel using the Add user option. The administrator chooses the first time password for the user during the account creation. The users who login for the first time, need to use the login email address and the password information provided by the administrators. After login, the users can change their Password from My Account section. 

Federated Sign In

In Zoho, you can signup using your Google/ Yahoo or Facebook account, and create an account, to use the Zoho Services via Federated Sign In. When you want to setup and use personal account in Zoho Mail, you need to choose a Zoho user name to get an account like 

You will not need a separate password for Zoho and can use the Federated Sign-in, as long as you use only webmail. 

However, if you want to access via POP/ IMAP or Active Sync, or to use Email Forwarding, you need to generate and use the password specific to Zoho. 

Follow the steps below to generate your Zoho Password.

Steps to generate password for Federated Sign In Users:

  1. Sign out of the current Zoho Session.
  2. Open in a new tab.
  3. Click the Forgot Password link in the page.
  4. You will receive a link to reset the password in the Google/ Yahoo account which you are using to Sign in. 
  5. On clicking the link, you will be requested to choose the Password for the account connected with it. 
Once you generate the Password, you can use the Zoho Password to access your Zoho account from the browser or from external devices. 

Modify Account Settings

Zoho supports SSO and all the Zoho Applications share the same credentials and the same profile settings across the services. Hence all the settings can be accessed and changed from

Change Interface Language

The following languages are supported in Zoho Mail. 

  • Chinese
  • Czech
  • Danish 
  • Dutch
  • English
  • French
  • German 
  • Hungarian 
  • Italian
  • Japanese 
  • Polish 
  • Portugese 
  • Portuguese - Brazilian
  • Russian
  • Spanish
  • Swedish 
  • Tamil 
  • Turkish

The users can change the Language from the Appearance section in Zoho Mail Settings. 

Steps to change the Language:

  1. Log in to
  2. Click Settings icon >> Appearance
  3. Select the preferred language from the drop down.

The interface language will be updated, after a page refresh. 

Change Account Password

The users can change their Password from the General section in Zoho Mail Suite. 

Steps to change the current Password

  1. Log in to
  2. Click on your Avatar >> My Account
  3. This launches the Zoho Accounts dashboard
  4. Select Security section
  5. In the Change Password section, provide the Current Password for the account
  6. Provide the new password, re-enter the new password, for validation.
  7. Click Save 

You can choose to terminate the other browser sessions/ other logged in mobile apps, in case you have any security concerns like stolen mobile/ laptop or compromised account.

Change Timezone

The time in the email is listed based on the Timezone set for your organization. 

In case the emails are displayed with incorrect or irrelevant times that do not match your current time, it is possible that the Timezone chosen is incorrect for your account. Follow the steps below to choose the correct timezone. 

Steps to choose the correct Timezone

  1. Log in to
  2. Click on your Avatar >> My Account
  3. In the Zoho Accounts dashboard, choose 'My Profile Info' section
  4. Under 'Personal Information', Select Country/ Timezone option.
  5. Choose the values from the drop down. 
  6. Click Save to update the changes
  7. You have to refresh the Zoho Mail page, for the changes to be effective. 

When you have 'Daylight Saving Time' followed in the region you choose, you can select the Timezone with Daylight Savings auto corrected. With this option chosen, the Time details in your Zoho Mail will be automatically corrected to your regions time and will be displayed correctly. 

Change Primary Email Address:

The Primary Email Address is the email account that is linked with your Zoho Email Account. For users, the Primary email address will be used for verification and Password reset purposes only. 

Steps to change the Primary Email Address

  1. Log in to
  2. Click on your Avatar >> My Account
  3. In the Zoho Accounts dashboard, choose 'My Profile Info' section
  4. Under 'Email Address', all the email addresses associated with your account will be listed here.
  5. In case you want to change an exiting secondary email address, as primary, click 'Make Primary'.
  6. In case you want to add a new email address, click the edit icon and provide the new email address you want to link to your Zoho Account.
  7. You will receive a notification to the provided address for verification. Once verified, the newly provided email address will be linked to this account.

For instructions to change how your name is displayed for the recipients in your outgoing emails, refer here.