Signing Up with Zoho Mail

Zoho Mail provides the best in class email experience for personal and organization users with its extensive features and customization options.

Sign up with Zoho Mail - Domain-based Business Account

Zoho Mail provides the email service for business accounts to get custom domain based email addresses for all the users in the organization. To Sign Up for custom domain based email address like or, choose any of the plans from the Zoho Mail Pricing page and click Sign Up under the plan. 

If you want to Sign up and need a domain based custom account, you need to have the required permissions to access the DNS Manager of the domain. The entire Email Hosting Process for the domain is explained in this help page.

Sign up for Zoho Mail - Personal Account

If you do not have a domain or need the Zoho Mail account only for personal communications, you can 'Sign Up' for the personal account to get a email account. You will be asked to choose a unique username, and your mobile number will be required for verification purposes. Make sure that your mobile phone is accessible and active during the sign up procedure.


After entering the required details such as username, password, and mobile number, a confirmation code will be sent to your mobile. Enter the confirmation code to verify your Zoho account. Following the verification process, you will be redirected to your Zoho mailbox. You will be able to send emails only from a verified account.  

First Time Login - Business Users

The Organization Administrators create users from the Control Panel using the 'Add User' option. The administrator chooses the first time password for the user during the account creation. The users who log in for the first time, need to use the login email address and the password information provided by the administrators. After login, the users can change their Password from the 'My Account' section. 

Federated Sign In

In Zoho, you can signup using your Google / Yahoo / Facebook account, and create an account, to use the Zoho Services via Federated Sign In. When you want to setup and use a personal account in Zoho Mail, you need to choose a Zoho username to get an account 

You will not need a separate password for Zoho and can use the Federated Sign-in, as long as you use only webmail. 

However, if you want to access via POP/ IMAP or Active Sync, or to use Email Forwarding, you need to generate and use the password specific to Zoho. 

Follow the steps below to generate your Zoho Password.

Steps to generate password for Federated Sign In Users:

  1. Sign out of the current Zoho Session.
  2. Open in a new tab.
  3. Click the Forgot Password link on the page.
  4. You will receive a link to reset the password in the Google/ Yahoo account which you are using to Sign in. 
  5. On clicking the link, you will be requested to choose the Password for the account connected with it. 
Once you generate the Password, you can use the Zoho Password to access your Zoho account from the browser or external devices. 

Modify Account Settings

Zoho supports SSO, and all the Zoho Applications share the same credentials and the same profile settings across the services. Hence all the settings can be accessed and changed from

Change Interface Language

The following languages are supported in Zoho Mail. 

  1. Chinese
  2. Czech
  3. Danish 
  4. Dutch
  5. English
  6. French
  7. German 
  8. Hindi
  9. Hungarian 
  10. Italian
  11. Japanese 
  12. Polish 
  13. Portuguese 
  14. Portuguese - Brazilian
  15. Russian
  16. Spanish
  17. Swedish 
  18. Tamil 
  19. Turkish

The users can change the Language from the Appearance section in Zoho Mail Settings. 

Steps to change the Language

  1. Login to
  2. Click Settings icon >> Appearance
  3. Select the preferred language from the drop-down.

The interface language will be updated, after a page refresh. 

Change Account Password

The users can change their Password from the General section in Zoho Mail Suite. 

Steps to change the current Password

  1. Login to
  2. Click on your Avatar >> My Account
  3. This launches the Zoho Accounts dashboard
  4. Select Security section
  5. In the Change Password section, provide the Current Password for the account
  6. Provide the new password and re-enter the new password for validation.
  7. Click Save 

You can choose to terminate the other browser sessions / other logged in mobile apps, in case you have any security concerns like stolen mobile/laptop or a compromised account.

Forgot Password - Personal Account 

In case you have forgotten your account password, you can reset it by following the below instructions. 

  1. In the login page, click on the 'Forgot Password' link.
  2. Enter the 'Registered Email or Mobile' details, and type in the captcha.
  3. Now click on 'Request.'
  4. Select your choice for the mode of password reset, i.e., if you want a reset link emailed, or a verification code sent to your mobile number. 
  5. On clicking the reset link, or entering the verification code, you will be redirected.
  6. Enter a new password and click on 'Change.'
  7. You can now Sign In by entering your new password. 


In case you're an organization account holder, you can't change your password directly. You'll have to request your password reset, and it has to be reset by your organization Administrator. Click here to know more.

Change Timezone

The time in the email is listed based on the Timezone set for your organization.

In case the emails are displayed with incorrect or irrelevant times that do not match your current time, it is possible that the Timezone chosen is incorrect for your account. Follow the steps below to choose the correct timezone. 

Steps to choose the correct Timezone

  1. Login to
  2. Click on your Avatar >> My Account
  3. In the Zoho Accounts dashboard, choose 'My Profile Info' section
  4. Under 'Personal Information', Select Country/ Timezone option.
  5. Choose the values from the drop down. 
  6. Click Save to update the changes
  7. You have to refresh the Zoho Mail page, for the changes to be effective. 

When you have 'Daylight Saving Time' followed in the region you choose, you can select the Timezone with Daylight Savings auto corrected. With this option chosen, the Time details in your Zoho Mail will be automatically corrected to your regions time and will be displayed correctly. 

Change Primary Email Address:

The Primary Email Address is the email account that is linked with your Zoho Email Account. For users, the Primary email address will be used for verification and Password reset purposes only. 

Steps to change the Primary Email Address

  1. Login to
  2. Click on your Avatar >> My Account
  3. In the Zoho Accounts dashboard, choose 'My Profile Info' section
  4. Under 'Email Address,' all the email addresses associated with your account will be listed here.
  5. In case you want to change an existing secondary email address, as primary, click 'Make Primary.'
  6. In case you want to add a new email address, click the Edit icon and provide the new email address you want to link to your Zoho Account.
  7. You will receive a notification to the provided address for verification. Once verified, the newly provided email address will be linked to this account.


For instructions on changing your display name for outgoing emails, click here.