What’s new in Cliq

• eDiscovery and data retention: Retrieve and clean up your organization’s data and assets with eDiscovery and data retention policies. These are necessary for compliance audits, lawsuits, and intellectual property theft, as you can quickly locate and provide the required supporting evidence.

• Audit trails: Get a snapshot of all user activities across chats and channels at a glance and maintain a record of all critical actions performed by specific users across different modules.

• Usage reports: Measure adoption rates and the hours spent on different modules. Admins can get a clear picture of the organization's interactions and how everyone uses Cliq.

• Media IP versioning: With this new tool, you can track which of Cliq's media servers are whitelisted within your organization's network. This ensures continuous and seamless connectivity in your calls and meetings.

• Status configuration across the organization: Manage your organization's status configurations by customizing the text, setting time limits for each status, and availability of custom statuses.

• Centralized management for your channels:  Get better control over every channel within your organization by performing detailed actions like changing channel admins, adding or removing participants, and adjusting the roles available to a channel admin from a single centralized location.

• Cliq Rooms : Our newly released app, Cliq Rooms, turns any room into a smart conference space with just an Android TV. It bridges the gap between in-office and remote teams, as employees in the office can meet face-to-face and use the conference room's TV to connect with remote workers who join online.

• Live events : Use live events for seamless organization-wide virtual gatherings. Organizers have full control over the event with front and back stages, such as managing who goes on the stage, playing videos, and showing images between meetings. Employees can join via mobile or Cliq for TV.

• Meeting summary & action items: Effortlessly review discussions with AI-generated meeting transcripts, pinpointing critical details and follow-up tasks for actionable insights.

• Unread message summary: Missed a group chat and overwhelmed by hundreds of unread messages? Now generate message summaries to quickly catch up on what is going on.

• Writing assistant: Receive support in composing messages with tone analysis and grammar correction while also gaining additional insights about your texts from our AI, Zia. Explore details like writing quality, word count, and readability for a comprehensive writing experience.

• Auto response: Set an auto-response in Cliq to keep your colleagues informed of your unavailability and return time with the out-of-office responder.

• Pin multiple messages: Effortlessly pin multiple important messages in a chat to ensure essential information remains at the forefront.

Whether you're in a bustling office or a noisy coffee shop, enjoy uninterrupted and focused communication by cutting out unnecessary external noise, with our background noise cancellation technology. You can turn it on in the "Calls & Meetings" settings.

Enhance your communication by introducing various elements such as backgrounds, blurs, and filters to your video messages. These features serve to either convey your messages with heightened clarity, eliminating potential distractions, or to infuse your messages with additional visual appeal and impact.

This feature allows you to view your video meetings in a floating window even while using other apps. You will have options to mute your mic/video and end the call at the bottom of the floating window.

Businesses using Zoho Cliq can now collaborate seamlessly with partners, vendors, contract employees and other stakeholders outside the organization. Networks offer a fully featured Cliq experience through chats, channels, meetings, admin controls and permissions promoting secure communication inside a specific network while keeping your organization's assets segregated and protected. Read on to know more.

Check out the history of the messages that you sent by navigating to History > Sent Messages from the navigation sidebar.

Click on the user's profile picture in chat and select Calls to view your entire call history with the individual.

As the host of a broadcast session, you can now invite guests to join by sharing the broadcast link with them.

This new feature allows the organization admins to restrict users from accessing only Zoho Cliq or all Zoho apps based on the IP address. IP restrictions can also be applied for specific roles and departments in Zoho Cliq.

Channel admins can now configure whether to create a separate thread conversation for the meeting, continue meeting chat in the channel or let the host decide between options.

You can now opt for either Accent Blue or Dark gray layout options and tailor the appearance of Cliq as per your likes. You can configure these under Profile & Settings -> Display -> Themes. 

When exporting files from Cliq now, you can choose between three security levels, unlike before, when password encryption was mandatory.
1. None - The user can open the file without a password, i.e., no added layer of security.

2. Password protection - The user will have to enter a specific password to open the file.

3. Password encryption - Only authorized users with the encrypted key can decrypt and access the file. 

You can now pane, rotate, and zoom in/out on images and files when previewing them.
 

The all new leave status notification has been added to intimate users about your availability. Once you apply for leave from Cliq your Cliq status automatically gets auto updated to "On leave"

Zoho Cliq brings you "Custom Emojis and Stickers" to keep your conversations interactive and lively. Refer to our forum post to know more.

Connect with up to 1000 participants in a single audio conference, with the help of Cliq audio/video meetings. Cliq meetings enable you to schedule, create and start a meeting instantly by adding users from your organization, and external organizations. Read to know more about the various actions that you can perform in a Cliq meeting .

Make your meetings interesting and engaging by enabling backgrounds & filters in Cliq meetings.

All the meetings that you host can now be recorded by the host and can be accessed from the "Recordings" tab in the files section.

The collaborative whiteboard helps you to express ideas, draw storyboards and plan strategically with your team-mates. Read more on how to use whiteboard in Cliq audio and video meetings.

No more switching between your task management application and Cliq. You can now create, manage, and track your tasks & issues from the projects section within Cliq.

Swiftly take down notes and view all your meeting notes in a consolidated space from the notes module. You can edit, share, set reminders and perform more actions on notes in Cliq. Read our help page to know more about the various actions that you can perform in Cliq notes.

You can now record a video message or your screen and share it with your coworker with ease.

Calendar in Cliq provides you with a wholesome view of your team's calendar making it convenient for you to plan and schedule your day to day activities and meetings efficiently. Read more to know about the various actions you can perform in the Cliq calendar.

Keep your chats and channels organized by creating chat folders in Cliq to have hassle-free conversations by conveniently accessing them.

Navigate to the Remote Work module -> Click on the Check out button dropdown -> select Apply Leave -> enter required details -> Submit.

Configure quick emoji reactions in Cliq to access the emojis, you most frequently use by just hovering over the message you receive. Refer to the help page and learn to configure quick emoji reactions in Cliq.

With Zoho CarPlay support, you can now:

• Listen to unread messages
• Send a message
• Call someone via Siri command

The "Do Not Disturb" (DND) status in Cliq will block all your Cliq notifications, pop-ups and sounds. You can set DND status from the Default status dropdown or from the Remote work module. Refer to our help guide to enable DND. 

Increase your work pace and get more done by simplifying and automating your routine tasks with the IFTTT integration for Cliq. Refer to the IFTTT integration knowledge base and automate your routine tasks with ease.

Users may miss important notifications by turning them off by mistake. To address this pain point, we have provided the org admins with the ability to configure default notification settings for all their org members. Notifications about a doc being shared, event reminders and others can now be mandated.
 

The admin of the organization can choose to provide selective admin privileges for any role and make them the custom admin of the organization. 

Share your comments, raise bugs and ask questions from Cliq by using the /feedback command. Our support team will get a ticket and they will resolve the issue.

Right-click on the chat profile picture for quick options.

Smart suggestions in Cliq, auto-detects the phone number shared in a conversation and provides you with an actionable suggestion to make an instant phone call via Telephony integration.

• Files: All the files shared in Cliq, that you have access to can be found here.
• History: The History section contains the logs of your entire direct calls, group calls, conversations and broadcasts. From the chat history, you can contextually search and retrieve the required data from your past conversations.
• People: You can easily find and connect with people in your organization from the people section in the Cliq navigation sidebar.
• Widgets: Extensions in Cliq are often accompanied by widgets.  All these widgets can be accessed easily from here. 

The Cliq search bar is now powered with optical character recognition. You can now search using not just the file name but also using any text in the images shared.

You can now choose a default status that will be updated once you check-in / check-out or can choose to have a status update pop up, show up every time you check-in / check-out or can retain your last updated status in Cliq.

No more missing an event due to overlooked timezone! Schedule events conveniently by selecting your timezone and the attendees will receive the event details in their timezone.

Pause your gifs to keep your chat window clean and drive focus to the conversation. Click on the gif and replay it whenever your want. 

You can now add more structure to your group conversations and collaborate better by converting them into channels.
Click on Actions in chat window --> Convert to channel 

Widgets bring the tools you use into one place: your Cliq window. It integrates with your everyday apps to create a custom view inside Cliq. You can easily access them from the Widget section in your Cliq sidebar. 

Zoho Writer’s integration with Cliq is a great way to collaborate on your documents from the comfort of your chat window. This powerful integration comes with a “Documents” Widget where you can view recent documents, create new documents, view documents shared with you, your favorites, or even create a new template.

Cliq detects the context behind every conversation to suggest smart follow-up actions. For example, whenever there is a phone number that is shared on chat, a contextual suggestion powered by Cliq’s Telephony integration is listed right next to the text.  

Make sure that Telephony is set up and enabled from the Zoho App of your choice (CRM, Bigin, Recruit, Zoho One) and get to make an outbound call right from your chat window.

Also, once the call gets connected, your Cliq status automatically reflects that you’re on a call. 

You can now create a webhook based extension for Cliq by accessing Cliq’s developer console. All you have to do is create the extension, choose the platform components you’d like to add to your extension, and provide a call back URL for your server. 

Now you can configure Taz notifications and get to decide on when to receive alerts/notifications under specific circumstances.

You can enable/disable notifications for the following cases:

• When a document is shared
• When a new event is created or updated
• When an event invite is accepted or rejected
• For event reminders

The galaxy view is our interesting take on the group video calling interface. All participants will be displayed in rings based on their activity in the call. The current active speaker will be present at the center and indicated by a yellow ring. Galaxy view in Group Video Call is currently available only to Cliq users falling under the US DC. 

If you’re active on Cliq and haven’t checked-in for the day yet, Cliq's check-in reminder will pop up to make sure you remember. Worry no more about forgetting to check-in or checking-in late! 

This has been long pending! But it's finally here :)

Read receipts allow you to know whether your message is read by the receiver. You'll be visually informed with a double tick when someone has read your message. A quick tap on the double tick will display the message read info in channels and group conversations. 

Now you can drag and drop attachments from a chat window to a specific chat or channel in Cliq's left side menu. Forget opening a chat to just share an attachment! 

Ever added a comment to an attachment and wished you could edit or update it after some time? Now you can do so easily by using the edit message action. You can edit comments for an attachment just like you edit normal messages. 

Messages that are forwarded will be labelled with the 'Forwarded from <username>' tag to indicate where it originally came from. All you've to do is, enable the 'Show Forwarded from' option that pops up and forward the message. 

Ever wondered what it’d be like to experience working from an office space while also working remotely? With Remote Work on Cliq, you can get the best of both worlds. 

• Easy Check in and Check out
• Department View
• Live Video Feed
• Group Calls & Scheduled Meetings
• User Availability Reports
• Contextual Native Integrations
   

You can now easily carry out short cut actions on a list of conversations. Simply click on the menu button right next to Conversations in Cliq's left side panel and use View unreads to view only the unread chats in your list. You can also mark all the unread chats as read by using the Mark all as read option!

Guest access in Cliq lets you invite an external user or a group of external users to be a part of a group conversation. Guest users will be able to send messages, share files, and get on group calls with an invite, without having to sign up!

You can now send a private reply to a user's message in a group conversation. All you've to do is, click on the message actions menu, choose the Reply Privately option. This will open up your private messaging space (direct conversation) with the message sender. Type your reply and hit send! 

You no longer have to scroll endlessly through a sea of messages to find that one important text sent hours ago. Simply, pin them to the top of the chat window for everyone to see!

All your messages will have a clear indication allowing you to monitor the progress of your messages. You'll see a single tick when your messages are successfully sent and a clear indicator when message sending fails, making it easier for you to act upon. 

P.S - We're gearing up for showing messages read by state as well. Read receipts is coming soon! 

PrimeTime's assembly mode is now available on Cliq Android! You can participate or initiate company-wide town halls, presentations and more now. 

Cliq has officially joined the Logolinism club! Our new logo embraces the minimalist style of using clean, brightly colored line art to form a simplified image in place of highly detailed or realistic icons. 

Configure your notification preferences such as sound and message preview based on the chat type (Channels, Direct Messages, Automated Messages)

Cliq Android App brings a list of new features that work beautifully with the new Android 10. 

• Biometric Unlock

You can unlock Cliq with biometric face unlock if it is supported on your phone!

• Go easy on your eyes with dark mode sync

When your phone goes to dark mode, Cliq will automatically shift to dark mode as well. Here's how you can sync your phone with the device settings: Go to the left side menu (swipe left) > Settings > Themes > Night Mode > Sync with device setting 

• Share to Cliq contacts from anywhere

A time saver when you want to share images, links, files, from anywhere on your device. You can now directly pick the most recent Cliq contacts directly on your share screen. 

You can now share your screen to all participants while video broadcasting via PrimeTime! 

Admins can now export organization data with everything from users, teams to shared data such as messages and reminders. You can also add criteria to filter data based on message time and users.

Cliq forms has a new field type that allows you to attach up to 10 files. Create forms that do much more than data collection—right within your chat window.

Transform the way you stay connected with your team. Zoho Cliq now boasts of a beautiful and native iPad experience. The new Cliq experience sits perfectly between your mobile and laptop, with all the core functionalities in place. You can get on quick calls, use bots to approve projects and assign tasks, check your starred messages for important notes, schedule meetings, set reminders, and more.

Collaborating over a piece of code is more convenient with the all-new code snippet creator. Create or attach a few lines of code, add a quick note if you'd like and share it in any conversation! 

Worry no more, if you typed a message and closed or exited the chat window. Everything you type in your chat window is saved and synced across all your devices. So, in case you forget to send across a message or want to jump to another conversation or close the chat window by mistake, they're available as message drafts! 

Meet virtually with your team and share your screen to collaborate on ideas, have discussions or make announcements! 

Cliq supports picture-in-picture mode, making video playback more friendly and convenient. You can now watch a video shared in chat or channel and still participate in other conversations! 

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Give form to your ideas, collaborate in a group and bring them to life with Whiteboard in Cliq. 

Add reminders on important messages, assign it to yourself, your colleagues or a channel! Reminders is now available in Cliq iOS App (Version 4.3.7) 

Configure if a link shared in chat should be displayed neatly as a card with the URL preview or just appear as plain link. 

Configure a specific time-frame to allow editing and deleting messages for your entire organization. 

Communication is crucial to a project's success. The Zoho Cliq- Zoho Projects integration makes sure you keep your team in loop - from initial set up to the project's progress. 

Introducing the Forward message tag in Cliq Android! You can now easily identify forwarded messages versus messages sent originally in chat. 

Mark a conversation as unread from a selected message. Incase you don't have time to reply to a conversation immediately, this helps you remind yourself to go back to the conversation! 

Cliq's admin panel now lets you customize the email sender address for all notification emails sent to your organization members. 

Reply swiftly with smart reply suggestions for message notifications. With the on-device ML model , you'll get relevant reply suggestions with the full context of a conversation. 

Cliq bot's menu action handler now supports location attribute in additon to the existing list of attributes.

If you've a message in any conversation that you'd like to point out to your teammate, then hit the message link option and share the unique URL. This will take them directly to the message!  

Adding reactions is now more accessible with our new design — just long-tap on a message to react quickly with your top used emojis and zomojis. 

Accelerate the way you attach media, files, location, etc with our new and improved attachment sheet. You can choose to attach files directly or convert documents, agreements, checks, business cards, receipts, etc. into crisply cropped pdf with Cliq's Document Scanner. Here's how: 

To share a file: Tap attach (+) -> Document -> iCloud Drive to get started.

Here's how you can scan documents and attach:  Tap attach (+) -> Document -> Scan a document to get started.

User profiles in Cliq give you all the user details including email, contact information, team and designation. Apart from the 12 default fields, Cliq now allows up to 25 custom fields to customize your users' profiles and reflect your organizational layout.  

Build forms to collect multiple pieces of information at one go to perform an action. Trigger a form from a slash command, while performing an action on a message, on a button click or while interacting with a bot. You can easily bring all your business workflows inside Cliq. 

Cliq iOS now supports Siri Shortcuts. From opening unread chats to setting your status, use the default shortcuts available or custom create your own. You're just a voice trigger away from Cliq. 

Set up Cliq to reflect your organizational structure. Import your organization's directory and assign user profiles, add custom user roles with finer permissions, configure modules. Custom domain and themes allow you to rebrand and completely customize Cliq.

Add more color to a conversation with emoji reactions. Quickly respond to messages and let others know exactly how you feel. 

No more reducing your screen brightness while using Cliq—desktop, web or mobile. Switch to night mode and go easy on your eyes.

Data privacy is our primary concern. With platform consents, first time execution of any internal component will throw a dialog pop-up to the user asking them to grant permission for the command (or) bot (or) message action (or) function to access their information.

Cliq now supports notification grouping in iOS 12. Now your Cliq notifications stay organized in the notification center and the lock screen.

Get notifications on important tasks so you never forget to finish your to-do list. You can also assign tasks to your colleagues and more—all on the go.

Search and share files from your favorite cloud storage directly in chat! 

Found something worth sharing online? Cliq for mobile now supports sharing files from external apps!

Find all your direct reports with a swipe in the navigation drawer.

Made a typo? Posted the wrong message in the group chat? You can edit—or straight up delete them.

Cliq now has a unified search that will find you the information you need over any Zoho application. Be it Cliq, People or, Mail!

Control who gets to do what in the channels you’ve made, with advanced permissions. 

Add notes and mark-ups to images while sharing them on Cliq. 

Always stay in touch with your messages and reminders, even when you’re in your car. With Cliq for Android Auto, everything’s possible!

Control who gets to do what in the channels you’ve made, with advanced permissions. 

Now channel admins can edit their channels’ names, descriptions, and images on their mobile devices too!

Chat with your colleagues while showing them what you’re doing on your device—it’s now that much easier to collaborate.

Never miss an important meeting or event, now that the reminders function is implemented in Cliq!

Come over to the dark side on Android, for a dimmer more eye-friendly UI experience.

PIP mode for Android lets you multitask like a boss.

We've added a new button near the search bar so that you can create channels or make calls instantaneously!

Has someone missed your Cliq message? Now you can send them a short clip via your iOS devices to let them know what’s up.

Say hello to Cliq, The smart, collaborative tool!