What's New

2019

Sep

Updates

Survey builder now available in Bahasa language

Zoho Survey builder is available in Bahasa, the Indonesian language. This is added to the 9 languages already available for our builder, which are, Japanese, Simplified Chinese, Brazilian Portuguese, LATAM Spanish, French, German, Dutch, Thai, and Russian.

Enhancement

Edit responses collected in offline mode

Users can make any edits and modifications required in responses collected through offline mode. 

Enhancement

Filter reports based on languages

You can filter out your responses based on the languages you have translated your surveys into. The responses collected in the languages selected will be shown as a customized report.

Updates

Survey builder now available for iPhone users

You can now edit as well as create surveys on your iPhone, along with viewing and creating reports and managing your surveys.

Aug

Enhancement

Attach PDF in email trigger

You can now attach the PDF of an individual's response while setting up an email trigger. 

Enhancement

Rating scale now supports "not applicable" option

You can choose to include "not applicable" as an option for all types of rating scale questions.

Jul

New

Survey builder now available in iOS app (iPad)

You can now create surveys in your survey iOS app for iPad users, along with viewing reports and managing your surveys.

Enhancement

Choose exclusive options for Multiple Choice (Many Answers)

Select exclusive options for Multiple Choice (Many Answers). This option will restrict respondents from picking another option if they have already picked an exclusive option.

Jun

New

Zoho Survey is now integrated with Slack

Run polls in your slack channels for quick opinions. Post surveys for in-depth opinion gathering. Share survey results with your team and keep them notified of any new responses. Read more...

Enhancement

Share reports in multiple languages

Share the reports in the languages you've translated your survey to. You now have an option to share the report in multiple languages simultaneously. Read more...

Enhancement

Save your reports in Zoho Sheet

Save your survey report in your Zoho Sheet workspace and access it anytime. 

Updates

Updates in email distribution

Save email templates you've created and use them while sending out your survey email campaigns. Also, you can now add six custom variables, that identify respondents in the reports. Read more...

Enhancement

Choose the individual response display type when sharing report

When sharing a report you can choose which questions should be displayed for the individual responses. This can include all the questions, the shown questions or the answered questions. Read more...

Updates

Updates in scoring feature

You can now add scoring for Star Rating, Image Star Rating and Matrix Star Rating type questions. Read more...

May

New

Disable collection of personal information through automated channels

Stop collecting personal information, such as email address, first name, and last name, when surveys are being sent through automated channels like email distribution, CRM, Campaigns, and private groups. Read more...

Enhancement

Include information from integrated applications into your survey

Users can now pull data from our newly integrated applications: Eventbrite, Shopify, and Zendesk into their surveys. This can be done by customizing the URL based on the data available in these applications. Read more...

Enhancement

Custom end page for offline surveys

Customized end pages used for a survey can now be applied to the offline survey as well. Read more...

Enhancement

Bullets and numbering in rich text editor

Bullets and numbering can be added to all questions, page descriptions, customized end page messages, email messages, closed survey, and disqualified page messages. Read more...

Enhancement

Set required rows and columns for matrix questions

For mandatory matrix choice questions, you can choose the required number of rows and columns that need to be answered by the respondent. Read more...

Apr

New

Zoho Survey is integrated with Shopify

Shopify users can now distribute surveys to their email lists, and track responses as customers respond, right from your Shopify account. Read more...

New

Zoho Survey is integrated with Zoho Commerce

Send surveys created on Zoho Survey from Zoho's E-Commerce Platform. Embed your survey question or provide a survey link in your customer emails.

Enhancement

Offline survey now has auto upload and Kiosk mode

Enable auto-upload, where the responses collected from offline surveys will be automatically uploaded when connected to the internet. You can also enable kiosk mode for your offline surveys, and have them taken from the same device. Read more...

Enhancement

Insert click to call link and embed video button

You can now add a call link, which you will find in the insert link of a question type. You can also embed videos into your questions. Read more...

Enhancement

Email distribution variable data will be displayed in reports

The custom variable data collected from email distribution will be displayed under individual responses in the reports section of your survey. Read more...

Enhancement

Personalize the message body in email distribution

Add name, email, and other customer variable data to the body of your email in the email distribution feature. Read more...

Enhancement

Configure PDF report while exporting

You can configure the PDF name, paper size, and orientation while exporting the report. PDFs for individual responses can be exported to a translated language. Read more...

Mar

Enhancement

Enhancements in email distribution and trigger email

You can now add the name of the sender in the email distribution and trigger email features. Read more...

Enhancement

Share your survey preview and get feedback

You can now share a preview of your survey with a colleague or friend and ask for suggestions or corrections to be made before launch. Read more...

Enhancement

Send reminders in email distribution

With the latest feature update, you can send reminder emails to people who have not responded to your survey in the email distribution feature. Read more...

Feb

New

Zoho Survey has been integrated with Zendesk

The latest integration with Zendesk lets you send surveys to your customers, notifying them of various actions. Read more...

Enhancement

Custom favicon in custom domain

Our latest update in the custom domain feature lets you add a favicon for your domain. Read more...

Enhancement

Updates to multiple choice questions

Make sure you get the right answer to your multiple choice questions. You can now add "at least," "at most," "exactly" or "between" to specify the number of choices required. Read more...

Enhancement

Enhancements in reports

An enhancement in reports now displays labels for line chart data by default. Read more...

Enhancement

Improvements in page scoring

The latest feature update supports adding page scoring in the triggered email's subject and message. You can add page scoring in your end page custom messages, too. Read more...

Jan

Enhancement

Supports open-ended questions in the buy responses feature

The latest feature update allows you to add open-ended questions to your survey while purchasing responses based on your target audience. Read more...

Enhancement

Supports calendar field validation

You can now include a date range in the calendar type question so that respondents can select a date within a specified range. Read more...

Enhancement

Enhancements in email distribution

You can now change the From email address, apply new filters to see who has opened or unopened your emails in the Recipients list, and also download the list of filtered recipients in a CSV format. Read more...

Enhancement

Enhancements in email trigger

You can now change the From email address while setting up an email trigger. Read more...

Enhancement

Updates in the rich text editor

The latest update supports clear formatting and add attributes, similar to hover text and URL, for images in the rich text editor. Read more...

Enhancement

Free plan users can export a PDF now

You can now use our export PDF feature even on our basic free plan. Read more...

2018

Dec

New

Zoho Survey is integrated with Eventbrite

With the latest integration with Eventbrite, you can now send out surveys to your event attendees and collect their expectations and feedback about your event. Read more...

New

Zoho Survey is integrated with Tableau

With Zoho Survey's integration with Tableau, you can now create charts and visualizations, and make data analysis effortless. View and gather data in real time by loading survey data into your Tableau Desktop. Read more...

New

Integrate your app with Zoho Survey using webhooks

You can now send the data collected through your survey to various other services with the help of webhooks. You'll receive the data whenever a response is submitted, and you can process this data and use it anywhere you want. Read more...

Nov

Enhancement

Inline surveys are now in-mail surveys

Inline surveys have been enhanced with more features and a new name. In-mail surveys are short surveys that have only one question and can be embedded in your email. Read more...

Sep

Enhancement

Buy responses from more nationalities

You can now buy responses from respondents in Singapore, Malaysia, Indonesia, Thailand, Vietnam, and the Philippines. Read more...

Updates

Updates in the rich text editor

With this latest enhancement, you can now format the questions the way you want with the help of a rich text editor. Also, to help stay within the character limit, we will now show you the number of characters left in all the rich text editors. Read more...​

Enhancement

White label has been enhanced

The white label user interface now has Edit and Remove options for any custom domains you create. Read more...

Enhancement

Better user organization

The latest update neatly groups and organizes the users you add to your department based on the organizations they're a part of. Read more...

Aug

Enhancement

Enhancements in the scoring feature

> You can now add minus values as scores

> You can now add scores to Calendar-type questions

> Numeric-type questions have been enhanced to support In Between condition in scoring

Read more...

Enhancement

Share custom domain links on social media

The latest feature update supports sharing custom domain links on social media pages. You can also use our embed feature to post your custom domain link anywhere. Read more...

Updates

Zoho Survey is now available on Zoho One and CRM Plus

The latest version of Zoho Survey is now available in Zoho One and in the CRM Plus bundle. Read more...

Jul

Enhancement

Embed your first question in your email distribution

This enhanced feature has the first question of your survey embedded in your email distribution. This replaces the Begin Survey button as a link to your survey. This is applicable only if the first question is NPS, Star Rating, or Multiple Choice. Read more...

Enhancement

Choose to enable or disable footers in your email distribution

You can now choose to enable or disable the footer in your emails when you use the email distribution feature. Read more...

Jun

Enhancement

Custom footer for survey form

Add a logo, message, or a copyright notice and customize your footer to your preferences. Read more...

May

New

Zoho Survey is now GDPR compliant

We now comply with GDPR and you have more control over your personal data. Zoho Survey lets users download survey data in all industry-standard formats and delete their data at any point of time. Read more...

Apr

Updates

A redesigned user interface

A reworked builder, new feature updates in questions, a whole-new dashboard, more languages in translation, an enhanced theme editor, and a redesigned reports section are the highlights of the latest update of the product.

New

Buy responses now

With the Buy Responses feature, you can now connect with qualifying respondents and set survey disqualification logic to identify respondents who fit your specific criteria. Read more...

New

Distribute surveys with email

Use your email lists from within Zoho Survey to easily track responses and see how many respondents opened your invite, how many have yet to, if any emails have been bounced, or if someone unsubscribed to your invite. Read more...

New

Trigger functions on responses

Zoho Survey has been integrated with Deluge, an online scripting language, that helps you add functions to your survey more easily than ever before. Trigger functions enable you to use Deluge to perform nearly any action that you can think every time a response is submitted.

New

Zoho Survey has been integrated with Zoho Sheet

You can now push responses from your survey into a spreadsheet as your respondents submit their responses. Read more...

New

Zoho Survey mobile apps for download

To help you build surveys and collect responses on the go, the iOS and android mobile apps are now available for download on the App Store and Google Play Store respectively. You can use the application to launch and close surveys, and to view reports. Read more...

iOS app download: https://itunes.apple.com/app/zoho-survey-survey-tool/id1348702782?ls=1&mt=8

Android app download: https://play.google.com/store/apps/details?id=com.zoho.survey

2017

Nov

Translate to Kannada

Zoho Survey has added an Indian regional language, Kannada, to its translation feature. Read more...

Oct

Translate to Polish

Zoho Survey has added the Polish language to its translation feature. Read more...

Jun

Translate to Armenian

Zoho Survey has added the Armenian language to its translation feature. Read more...

Share survey feature for all admin portals

It is now possible to share your surveys from all portals where you are an admin. Read more...

May

Image upload for all rich text editors

You can now upload images in any rich text editor. This feature was available only in question hint previously.

Apr

Translate to Gujarati

Zoho Survey has added an Indian regional language, Gujarati, to its translation feature. Read more...

Statistics for Slider question type

Slider question type has been updated to support statistics in reports. Read more...

Mar

Translation for survey title

With the latest feature update, it is now possible for you to translate your survey title. Read more...

Feb

Logic options for Slider question and Multiple Lines question types

Slider and Multiple Lines question types have been enhanced to support adding logic. Read more...

Jan

Logic options for Full Name and Contact Information

You can now add logic to Demographic/Contact Information and Full Name question types. Read more...

2016

Dec

Supports 'in-between' operation for Rating Scale, Star Rating, and NPS question types

The Rating Scale (likert scale), Star Rating, and NPS question types now support in-between operation in logic. Read more...

Translate to Dutch

Zoho Survey has added the Dutch language to its translation feature. Read more...

Nov

Translation for question hint

The latest enhancement for the question hint feature brings you translation support with a rich text editor. Read more...

Oct

Support matrix drop down questions

The all-new matrix drop down question helps the respondents to analyse various items with the same set of measurements by selecting from a list of choices. Read more...

Jun

Delete departments

With the new enhancement made, you can now delete a department by using the delete department action. Also, when you delete a department, you can either trash or move an existing survey in the department. Read more...

May

The Zoho Campaign integration with Zoho Survey has now been enhanced

With the latest enhancement made, Zoho Survey users can now use Custom Domain in Zoho Campaign, and all portal users can now distribute the joint portals through the campaign. The responder email address also gets stored in the responder email question, which helps in collecting filtered responder details. Read more...

Insert response URL in email template

The latest enhancement lets you insert the response URL as a public link in the email. You need not log on every time to view the response.

Apr

Modify organization name

Modifying the organization name in your department has now been made possible with the latest enhancement. All you have to do is, go to your department, click Set up and make necessary edits. Read more...

Mar

Support Slider question

The latest addition to the question types, the slider question, is more interactive and enables the respondents to provide accurate values in their survey responses. Read more...

'Others (Please Specify)' is now considered a choice

You can now save your questions with at least two choices, even with 'Others (Please Specify)' being one of them. 'Other' has also been set as a filter to filter the responses seamlessly.

Add users in default portal

The latest feature enhancement supports adding users in the default portal. Read more...

Feb

Attach files with Zoho CRM integration

You can now attach any file to your question with Zoho CRM integration. However, if you do not have any File upload or Signature questions, you will not be able to add any file to the Zoho CRM records. Read more...

Set your document domain as child domain in the live survey form

Change the document domain on the survey embed page by just adding the domain parameter with your sub-domain value which is similar to taget=top. With this enhanced feature, you can include your JavaScript on the survey embed page too. Read more...

Jan

New languages in translation

The latest enhancement to the translation feature is the addition of these languages; Swedish, Portugese, Chinese (simplified), Chinese (traditional), Javanese, Russian, Bengali (India), Turkish, and Norwegian. Read more...

Change the question type after publishing

This enhancement enables changing the question type even after publishing your survey. However, this is made possible only for choice and matrix type questions. Read more...

Support changing the sender's email ID in email trigger

With the latest enhancement made to the email trigger feature, you can now change the sender's email address. Read more...

2015

Dec

Publish your survey to a closed group

The visibility feature in Zoho Survey enables you to decide who should respond to your survey by assigning visibility settings after publishing your survey. Read more...

Support inline email marketing surveys

Create surveys with just a single question. Inline surveys generate an HTML setup that can be embedded in any email marketing software.

Nov

Add a signature to your survey

The latest addition to the question types, the Signature question enables the respondents to add their name and signature with their responses. Read more...

Oct

Support Net Promoter Scoring

Measure the willingness of your customer to recommend a product or service to others. This question type is similar to the likert scale where you can rate a product within a constant score range (0-10). Read more...

Move questions and pages to trash

With the new trash feature in Zoho Survey, all the deleted items are moved to the trash, from where you can either restore the item or permanently remove the item from the builder. Read more...

Sep

Reduced spam counts and increased delivery rates in email trigger

With the latest update, the spam counts have been reduced and emails are ensured not to be identified as spam. Read more...

Aug

Restrict the responses by URL param

Add a param to the survey link and restrict the responses to your survey. With this new feature, you can prevent multiple responses. Read more...

Question hint

Add hints to your question so that your respondents get a clear idea on what that question is all about. This feature is optional and is available only for certain types of questions. Read more...

Jul

Support scoring

Assign scores for your responses and weigh them based on the score. Also, the scoring logic feature helps in customizing the end page of the survey based on each respondent's score. Read more...

Integrate with Zoho SalesIQ

Zoho Survey is now integrated with SalesIQ. With this integration, you can track the website returning visitors by their name and email address. Read more...

Jun

Support questions of any type

This new question type that has been introduced enables the respondent to upload files with any extension type. Read more...

May

Easily move your survey to your colleague/boss

Transferring your survey to a different account or portal is made easy with the new Transfer Survey feature. With this, you can easily copy or move your survey and reports to your colleague or boss. Read more...

Assign CRM field value to a choice

Add values to your CRM fields either directly or through choice mapping. Direct values are added to your CRM field for every survey response. With choice mapping, you can map the choices of your survey questions to the CRM field options. Read more...

Apr

Tag your survey

Tag your surveys and make them easily available in search results and filters. All you need to do is, add appropriate tags or labels to your survey. Read more...

Create a survey from Google Drive

With the integration with Google Drive, a button has been introduced to create surveys from Google Drive.

Send preset values to your CRM report

With this feature update, you can now send preset values directly to your CRM report when the data is pushed during the integration. Read more...

Mar

Survey app is now part of CRMPlus bundle

Get benefited with the unified customer-centric offerings from CRMPlus. Now, the Zoho Survey app comes along with the CRMPlus bundle too.

View your CRM lead’s email in survey’s report

Integrate and send your survey responses through CRM, and view your lead’s email address in the report when survey responses are sent through the lead module. Read more...

View your CRM contact's email in survey’s report

Integrate and send your survey responses through CRM, and view your contact's email address in the report when survey responses are sent through the contact module. Read more...

Feb

Push offline responses to spreadsheet and CRM

With the latest feature update, offline response data gets integrated with spreadsheet and CRM. Read more...

Collect time with the Calendar question

An enhancement has been made to the Calendar question, where time is also collected along with the date. Read more...

Jan

Delete bulk responses

Now, you can delete any number of survey responses with ease. A Reset button has been introduced to quicken the bulk delete process. Read more...

2014

Dec

White label your surveys

Distribute surveys from your domain. A white label survey allows to have your brand name on your surveys, without finding a Zoho Survey logo anywhere on the questionnaire. Read more...

Add the survey responses in the termination redirect page URL

Add your respondent's responses as parameters in the termination redirect page URL and customize your survey end page. You just need to enter the parameter name and mention the parameters value as survey responses. Read more...

Show respondent’s response in survey termination

Add logic to your end pages to make them look organized and customize them for different audiences. The latest feature update shows the respondent’s response also in survey termination. Read more...

Nov

Collect respondents' demographic information

Collect respondents' contact information with demographic questions. This reduces the chaos of using multiple single text box questions. With such an arrangement, the reports are all well organized. Read more...

Oct

Create dynamic end pages

With the Survey Termination feature, you can customize end pages for your survey. This feature works on logic. You can add logic to your end pages to make them look organized and customize them for different audiences. This can be done based on the responses and the collector that you've created. Read more...

VISIT HELP

Integration with Zoho CRM

Zoho Survey is now integrated with Zoho CRM. With this integration , you can push or pull survey responses to a particular field in the module. You can send surveys from within CRM and view the responses in the customer context of the module. Convert respondent's feedback to better customer relationships. Read more...

READ MORE

Sep

Host surveys on your own domain

Custom domain feature lets you host your surveys on your own domain. Map your domain to configure the survey's live form URL. You can distribute this unique URL to the respondents'. This can be a brand building initiative. Read more...

VISIT HELP

Surveys with a personality

Give your surveys all the attention it requires. Add colors and images to your surveys and make them look lively. You can now customize all the facets of your survey's look. Change the background, fonts, border, alignment. Use this feature for creating a brand awareness. Read more...

READ MORE

Aug

Segregate responses with multiple collectors

You can now segregate responses based on collector settings. Multiple collectors lets you customize survey taking experience for a set of respondents.You can send same surveys to different set of respondents. In the reporting section, all these responses are segregated according to the set of respondents. Read more...

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