Create pop-up surveys
Understand sentiment with Text Analysis
You can now easily see the sentiment of your responses with the help of the Text Analysis (Sentiment and Word Cloud) feature that's been implemented in multiple line questions. Read more...
- The latest enhancements support displaying page and header descriptions in individual responses. Headers and descriptions will be shown or hidden based on the logic applied in individual responses.
- It's now possible to choose a display format (vertical or horizontal) for choice weightage and image rating scale questions on iPhones and iPads.
- You can now delete the images you have uploaded in the image gallery.
- Not Applicable option has been included in logic. (Question, Settings, Email Trigger, and Filter)
- Trigger Function and Webhook now support File Upload and Signature questions. The file can be accessed using the public URL, which is given as a value for the mapped question.
Attach individual responses in Zoho CRM
You can now attach individual responses as PDFs in your CRM records.
Export individual responses in Zoho CRM
It's now possible to export individual responses as PDFs when you view responses in CRM.
You can now choose a display format—vertical or horizontal—for the options in image star rating questions.
It's now possible to choose a display format—vertical or horizontal—for weightage rating scales.
The images and videos present in a survey will be retained during translation.
You can now display the overall survey rating along with the summary average rating statistics.
Pages that don't have any questions will be skipped automatically in the live survey form.
View average rating in reports
You can now view the average rating of all the rating questions in your survey.
Reports now include TURF Analysis
Analyze the combinations options chosen by the respondents from most popular to least popular for checkbox multiple-choice question type with TURF (Total Unduplicated Reach and Frequency) Analysis. Read more...
- You can filter by language in your iOS apps.
- Embed any one multiple choice, matrix or rating type questions from the first page of your survey into your email.
- You can add CSV attachments to scheduled reports.
- Filter conditions for question logic, email triggers, reports, based on answered and not answered questions.
Track the traffic coming to your surveys
You can now analyze the traffic coming in to your surveys through Google Analytics, Google Tag Manager and Facebook Pixel. Read more...
- Additions have been made to option randomization. You can flip, rotate, and sort the answer choices in ascending order.
- Emoticons have been added for rating scale - Likert type questions.
- iOS app now supports Not Applicable option in multiple choice questions and decimal values in numeric type questions.
Survey builder now available in Bahasa language
Zoho Survey builder is available in Bahasa, the Indonesian language. This is added to the 9 languages already available for our builder, which are, Japanese, Simplified Chinese, Brazilian Portuguese, LATAM Spanish, French, German, Dutch, Thai, and Russian.
Edit responses collected in offline mode
Users can make any edits and modifications required in responses collected through offline mode.
Filter reports based on languages
You can filter out your responses based on the languages you have translated your surveys into. The responses collected in the languages selected will be shown as a customized report.
Survey builder now available for iPhone users
You can now edit as well as create surveys on your iPhone, along with viewing and creating reports and managing your surveys.
Attach PDF in email trigger
You can now attach the PDF of an individual's response while setting up an email trigger.
Rating scale now supports "not applicable" option
You can choose to include "not applicable" as an option for all types of rating scale questions.
Survey builder now available in iOS app (iPad)
You can now create surveys in your survey iOS app for iPad users, along with viewing reports and managing your surveys.
Choose exclusive options for Multiple Choice (Many Answers)
Select exclusive options for Multiple Choice (Many Answers). This option will restrict respondents from picking another option if they have already picked an exclusive option.
Zoho Survey is now integrated with Slack
Run polls in your slack channels for quick opinions. Post surveys for in-depth opinion gathering. Share survey results with your team and keep them notified of any new responses. Read more...
Share reports in multiple languages
Share the reports in the languages you've translated your survey to. You now have an option to share the report in multiple languages simultaneously. Read more...
Save your reports in Zoho Sheet
Save your survey report in your Zoho Sheet workspace and access it anytime.
Updates in email distribution
Save email templates you've created and use them while sending out your survey email campaigns. Also, you can now add six custom variables, that identify respondents in the reports. Read more...
Choose the individual response display type when sharing report
When sharing a report you can choose which questions should be displayed for the individual responses. This can include all the questions, the shown questions or the answered questions. Read more...
Updates in scoring feature
You can now add scoring for Star Rating, Image Star Rating and Matrix Star Rating type questions. Read more...
Disable collection of personal information through automated channels
Stop collecting personal information, such as email address, first name, and last name, when surveys are being sent through automated channels like email distribution, CRM, Campaigns, and private groups. Read more...
Include information from integrated applications into your survey
Users can now pull data from our newly integrated applications: Eventbrite, Shopify, and Zendesk into their surveys. This can be done by customizing the URL based on the data available in these applications. Read more...
Custom end page for offline surveys
Customized end pages used for a survey can now be applied to the offline survey as well. Read more...
Bullets and numbering in rich text editor
Bullets and numbering can be added to all questions, page descriptions, customized end page messages, email messages, closed survey, and disqualified page messages. Read more...
Set required rows and columns for matrix questions
For mandatory matrix choice questions, you can choose the required number of rows and columns that need to be answered by the respondent. Read more...
Zoho Survey is integrated with Shopify
Shopify users can now distribute surveys to their email lists, and track responses as customers respond, right from your Shopify account. Read more...
Zoho Survey is integrated with Zoho Commerce
Send surveys created on Zoho Survey from Zoho's E-Commerce Platform. Embed your survey question or provide a survey link in your customer emails.
Offline survey now has auto upload and Kiosk mode
Enable auto-upload, where the responses collected from offline surveys will be automatically uploaded when connected to the internet. You can also enable kiosk mode for your offline surveys, and have them taken from the same device. Read more...
Insert click to call link and embed video button
You can now add a call link, which you will find in the insert link of a question type. You can also embed videos into your questions. Read more...
Email distribution variable data will be displayed in reports
The custom variable data collected from email distribution will be displayed under individual responses in the reports section of your survey. Read more...
Personalize the message body in email distribution
Add name, email, and other customer variable data to the body of your email in the email distribution feature. Read more...
Configure PDF report while exporting
You can configure the PDF name, paper size, and orientation while exporting the report. PDFs for individual responses can be exported to a translated language. Read more...
Enhancements in email distribution and trigger email
You can now add the name of the sender in the email distribution and trigger email features. Read more...
Share your survey preview and get feedback
You can now share a preview of your survey with a colleague or friend and ask for suggestions or corrections to be made before launch. Read more...
Send reminders in email distribution
With the latest feature update, you can send reminder emails to people who have not responded to your survey in the email distribution feature. Read more...
Zoho Survey has been integrated with Zendesk
The latest integration with Zendesk lets you send surveys to your customers, notifying them of various actions. Read more...
Custom favicon in custom domain
Our latest update in the custom domain feature lets you add a favicon for your domain. Read more...
Updates to multiple choice questions
Make sure you get the right answer to your multiple choice questions. You can now add "at least," "at most," "exactly" or "between" to specify the number of choices required. Read more...
Enhancements in reports
An enhancement in reports now displays labels for line chart data by default. Read more...
Improvements in page scoring
The latest feature update supports adding page scoring in the triggered email's subject and message. You can add page scoring in your end page custom messages, too. Read more...
Supports open-ended questions in the buy responses feature
The latest feature update allows you to add open-ended questions to your survey while purchasing responses based on your target audience. Read more...
Supports calendar field validation
You can now include a date range in the calendar type question so that respondents can select a date within a specified range. Read more...
Enhancements in email distribution
You can now change the From email address, apply new filters to see who has opened or unopened your emails in the Recipients list, and also download the list of filtered recipients in a CSV format. Read more...
Enhancements in email trigger
You can now change the From email address while setting up an email trigger. Read more...
Updates in the rich text editor
The latest update supports clear formatting and add attributes, similar to hover text and URL, for images in the rich text editor. Read more...
Free plan users can export a PDF now
You can now use our export PDF feature even on our basic free plan. Read more...
Zoho Survey is integrated with Eventbrite
With the latest integration with Eventbrite, you can now send out surveys to your event attendees and collect their expectations and feedback about your event. Read more...
Zoho Survey is integrated with Tableau
With Zoho Survey's integration with Tableau, you can now create charts and visualizations, and make data analysis effortless. View and gather data in real time by loading survey data into your Tableau Desktop. Read more...
Integrate your app with Zoho Survey using webhooks
You can now send the data collected through your survey to various other services with the help of webhooks. You'll receive the data whenever a response is submitted, and you can process this data and use it anywhere you want. Read more...
Inline surveys are now in-mail surveys
Inline surveys have been enhanced with more features and a new name. In-mail surveys are short surveys that have only one question and can be embedded in your email. Read more...
Buy responses from more nationalities
You can now buy responses from respondents in Singapore, Malaysia, Indonesia, Thailand, Vietnam, and the Philippines. Read more...
Updates in the rich text editor
With this latest enhancement, you can now format the questions the way you want with the help of a rich text editor. Also, to help stay within the character limit, we will now show you the number of characters left in all the rich text editors. Read more...
White label has been enhanced
The white label user interface now has Edit and Remove options for any custom domains you create. Read more...
Better user organization
The latest update neatly groups and organizes the users you add to your department based on the organizations they're a part of. Read more...
Enhancements in the scoring feature
> You can now add minus values as scores
> You can now add scores to Calendar-type questions
> Numeric-type questions have been enhanced to support In Between condition in scoring
Share custom domain links on social media
The latest feature update supports sharing custom domain links on social media pages. You can also use our embed feature to post your custom domain link anywhere. Read more...
Zoho Survey is now available on Zoho One and CRM Plus
The latest version of Zoho Survey is now available in Zoho One and in the CRM Plus bundle. Read more...
Embed your first question in your email distribution
This enhanced feature has the first question of your survey embedded in your email distribution. This replaces the Begin Survey button as a link to your survey. This is applicable only if the first question is NPS, Star Rating, or Multiple Choice. Read more...
Choose to enable or disable footers in your email distribution
You can now choose to enable or disable the footer in your emails when you use the email distribution feature. Read more...
Custom footer for survey form
Add a logo, message, or a copyright notice and customize your footer to your preferences. Read more...
Zoho Survey is now GDPR compliant
We now comply with GDPR and you have more control over your personal data. Zoho Survey lets users download survey data in all industry-standard formats and delete their data at any point of time. Read more...
A redesigned user interface
A reworked builder, new feature updates in questions, a whole-new dashboard, more languages in translation, an enhanced theme editor, and a redesigned reports section are the highlights of the latest update of the product.
Buy responses now
With the Buy Responses feature, you can now connect with qualifying respondents and set survey disqualification logic to identify respondents who fit your specific criteria. Read more...
Distribute surveys with email
Use your email lists from within Zoho Survey to easily track responses and see how many respondents opened your invite, how many have yet to, if any emails have been bounced, or if someone unsubscribed to your invite. Read more...
Trigger functions on responses
Zoho Survey has been integrated with Deluge, an online scripting language, that helps you add functions to your survey more easily than ever before. Trigger functions enable you to use Deluge to perform nearly any action that you can think every time a response is submitted.
Zoho Survey has been integrated with Zoho Sheet
You can now push responses from your survey into a spreadsheet as your respondents submit their responses. Read more...
Zoho Survey mobile apps for download
To help you build surveys and collect responses on the go, the iOS and android mobile apps are now available for download on the App Store and Google Play Store respectively. You can use the application to launch and close surveys, and to view reports. Read more...
Android app download: https://play.google.com/store/apps/details?id=com.zoho.survey
Translate to Kannada
Zoho Survey has added an Indian regional language, Kannada, to its translation feature. Read more...
Translate to Polish
Zoho Survey has added the Polish language to its translation feature. Read more...
Translate to Armenian
Zoho Survey has added the Armenian language to its translation feature. Read more...
Share survey feature for all admin portals
It is now possible to share your surveys from all portals where you are an admin. Read more...
Image upload for all rich text editors
You can now upload images in any rich text editor. This feature was available only in question hint previously.
Translate to Gujarati
Zoho Survey has added an Indian regional language, Gujarati, to its translation feature. Read more...
Statistics for Slider question type
Slider question type has been updated to support statistics in reports. Read more...
Translation for survey title
With the latest feature update, it is now possible for you to translate your survey title. Read more...
Logic options for Slider question and Multiple Lines question types
Slider and Multiple Lines question types have been enhanced to support adding logic. Read more...
Logic options for Full Name and Contact Information
You can now add logic to Demographic/Contact Information and Full Name question types. Read more...
Supports 'in-between' operation for Rating Scale, Star Rating, and NPS question types
The Rating Scale (likert scale), Star Rating, and NPS question types now support in-between operation in logic. Read more...
Translate to Dutch
Zoho Survey has added the Dutch language to its translation feature. Read more...
Translation for question hint
The latest enhancement for the question hint feature brings you translation support with a rich text editor. Read more...
Support matrix drop down questions
The all-new matrix drop down question helps the respondents to analyse various items with the same set of measurements by selecting from a list of choices. Read more...
With the new enhancement made, you can now delete a department by using the delete department action. Also, when you delete a department, you can either trash or move an existing survey in the department. Read more...
The Zoho Campaign integration with Zoho Survey has now been enhanced
With the latest enhancement made, Zoho Survey users can now use Custom Domain in Zoho Campaign, and all portal users can now distribute the joint portals through the campaign. The responder email address also gets stored in the responder email question, which helps in collecting filtered responder details. Read more...
Insert response URL in email template
The latest enhancement lets you insert the response URL as a public link in the email. You need not log on every time to view the response.
Modify organization name
Modifying the organization name in your department has now been made possible with the latest enhancement. All you have to do is, go to your department, click Set up and make necessary edits. Read more...
Support Slider question
The latest addition to the question types, the slider question, is more interactive and enables the respondents to provide accurate values in their survey responses. Read more...
'Others (Please Specify)' is now considered a choice
You can now save your questions with at least two choices, even with 'Others (Please Specify)' being one of them. 'Other' has also been set as a filter to filter the responses seamlessly.
Add users in default portal
The latest feature enhancement supports adding users in the default portal. Read more...
Attach files with Zoho CRM integration
You can now attach any file to your question with Zoho CRM integration. However, if you do not have any File upload or Signature questions, you will not be able to add any file to the Zoho CRM records. Read more...
Set your document domain as child domain in the live survey form
New languages in translation
The latest enhancement to the translation feature is the addition of these languages; Swedish, Portugese, Chinese (simplified), Chinese (traditional), Javanese, Russian, Bengali (India), Turkish, and Norwegian. Read more...
Change the question type after publishing
This enhancement enables changing the question type even after publishing your survey. However, this is made possible only for choice and matrix type questions. Read more...
Support changing the sender's email ID in email trigger
With the latest enhancement made to the email trigger feature, you can now change the sender's email address. Read more...
Publish your survey to a closed group
The visibility feature in Zoho Survey enables you to decide who should respond to your survey by assigning visibility settings after publishing your survey. Read more...
Support inline email marketing surveys
Create surveys with just a single question. Inline surveys generate an HTML setup that can be embedded in any email marketing software.
Add a signature to your survey
The latest addition to the question types, the Signature question enables the respondents to add their name and signature with their responses. Read more...
Support Net Promoter Scoring
Measure the willingness of your customer to recommend a product or service to others. This question type is similar to the likert scale where you can rate a product within a constant score range (0-10). Read more...
Move questions and pages to trash
With the new trash feature in Zoho Survey, all the deleted items are moved to the trash, from where you can either restore the item or permanently remove the item from the builder. Read more...
Reduced spam counts and increased delivery rates in email trigger
With the latest update, the spam counts have been reduced and emails are ensured not to be identified as spam. Read more...
Restrict the responses by URL param
Add a param to the survey link and restrict the responses to your survey. With this new feature, you can prevent multiple responses. Read more...
Add hints to your question so that your respondents get a clear idea on what that question is all about. This feature is optional and is available only for certain types of questions. Read more...
Assign scores for your responses and weigh them based on the score. Also, the scoring logic feature helps in customizing the end page of the survey based on each respondent's score. Read more...
Integrate with Zoho SalesIQ
Zoho Survey is now integrated with SalesIQ. With this integration, you can track the website returning visitors by their name and email address. Read more...
Support questions of any type
This new question type that has been introduced enables the respondent to upload files with any extension type. Read more...
Easily move your survey to your colleague/boss
Transferring your survey to a different account or portal is made easy with the new Transfer Survey feature. With this, you can easily copy or move your survey and reports to your colleague or boss. Read more...
Assign CRM field value to a choice
Add values to your CRM fields either directly or through choice mapping. Direct values are added to your CRM field for every survey response. With choice mapping, you can map the choices of your survey questions to the CRM field options. Read more...
Tag your survey
Tag your surveys and make them easily available in search results and filters. All you need to do is, add appropriate tags or labels to your survey. Read more...
Create a survey from Google Drive
With the integration with Google Drive, a button has been introduced to create surveys from Google Drive.
Send preset values to your CRM report
With this feature update, you can now send preset values directly to your CRM report when the data is pushed during the integration. Read more...
Survey app is now part of CRMPlus bundle
Get benefited with the unified customer-centric offerings from CRMPlus. Now, the Zoho Survey app comes along with the CRMPlus bundle too.
View your CRM lead’s email in survey’s report
Integrate and send your survey responses through CRM, and view your lead’s email address in the report when survey responses are sent through the lead module. Read more...
View your CRM contact's email in survey’s report
Integrate and send your survey responses through CRM, and view your contact's email address in the report when survey responses are sent through the contact module. Read more...
Push offline responses to spreadsheet and CRM
With the latest feature update, offline response data gets integrated with spreadsheet and CRM. Read more...
Collect time with the Calendar question
An enhancement has been made to the Calendar question, where time is also collected along with the date. Read more...
Delete bulk responses
Now, you can delete any number of survey responses with ease. A Reset button has been introduced to quicken the bulk delete process. Read more...
White label your surveys
Distribute surveys from your domain. A white label survey allows to have your brand name on your surveys, without finding a Zoho Survey logo anywhere on the questionnaire. Read more...
Add the survey responses in the termination redirect page URL
Add your respondent's responses as parameters in the termination redirect page URL and customize your survey end page. You just need to enter the parameter name and mention the parameters value as survey responses. Read more...
Show respondent’s response in survey termination
Add logic to your end pages to make them look organized and customize them for different audiences. The latest feature update shows the respondent’s response also in survey termination. Read more...
Collect respondents' demographic information
Collect respondents' contact information with demographic questions. This reduces the chaos of using multiple single text box questions. With such an arrangement, the reports are all well organized. Read more...
Create dynamic end pages
With the Survey Termination feature, you can customize end pages for your survey. This feature works on logic. You can add logic to your end pages to make them look organized and customize them for different audiences. This can be done based on the responses and the collector that you've created. Read more...VISIT HELP
Integration with Zoho CRM
Zoho Survey is now integrated with Zoho CRM. With this integration , you can push or pull survey responses to a particular field in the module. You can send surveys from within CRM and view the responses in the customer context of the module. Convert respondent's feedback to better customer relationships. Read more...READ MORE
Host surveys on your own domain
Surveys with a personality
Segregate responses with multiple collectors
You can now segregate responses based on collector settings. Multiple collectors lets you customize survey taking experience for a set of respondents.You can send same surveys to different set of respondents. In the reporting section, all these responses are segregated according to the set of respondents. Read more...READ MORE