What's New

2020

Feb

Updates

Zoho Survey builder is now available in 15 new languages

Zoho Survey has been enhanced to support Turkish, Swedish, Portuguese, Italian, Korean, Danish, Polish, Ukranian, Vietnamese, Hungarian, Bulgarian, Chinese (Traditional), Croatian, Czech, and Hindi in the builder. This has been incorporated in Survey's iOS app as well.

Updates

Translate to Malayalam and Burmese

Zoho Survey has added two languages, Malayalam and Myanmar (Burmese), to its translation feature.

Updates

New demographics in Buy Responses

The Buy Response feature has been enhanced with the addition of region targeting, marital status, basic education, employment status, and industry sector qualifications in the demographics. Read more...

Updates

Other updates

  • The latest enhancement made to the custom domain feature shows the custom domain URL of the live form and reports only after SSL installation.
  • Triggered emails have been enhanced to support multiple conditions using AND and OR functions.
  • Individual Responses have been enhanced to show response unique ID, response public URL, and the live form URL through which the responses were recorded. Response unique ID is made available in all exports and insert variables.
  • Also, Individual Responses now have been enhanced to support rich text content (except font color, font size, and background color) instead of plain text.
  • The latest enhancements made to Popup Survey supports recording data from a URL parameter, a cookie, or a script variable with the help of custom variables. Also, single click submit has been added for radio button questions in pop-up survey.

Jan

New

Create pop-up surveys 

Surveys can now be embedded on a website as a pop-up. Javascript and pop-up embed have been folded into pop-up surveys as part of this update. Read more...

New

Understand sentiment with Text Analysis 

You can now easily see the sentiment of your responses with the help of the Text Analysis (Sentiment and Word Cloud) feature that's been implemented in multiple line questions. Read more...

Updates

Other updates

  • The latest enhancements support displaying page and header descriptions in individual responses. Headers and descriptions will be shown or hidden based on the logic applied in individual responses.
  • It's now possible to choose a display format (vertical or horizontal) for choice weightage and image rating scale questions on iPhones and iPads.
  • You can now delete the images you have uploaded in the image gallery.
  • Not Applicable option has been included in logic. (Question, Settings, Email Trigger, and Filter)
  • Trigger Function and Webhook now support File Upload and Signature questions. The file can be accessed using the public URL, which is given as a value for the mapped question.
     

2019

Dec

Enhancement

Attach individual responses in Zoho CRM

You can now attach individual responses as PDFs in your CRM records.

Enhancement

Export individual responses in Zoho CRM

It's now possible to export individual responses as PDFs when you view responses in CRM.

Updates

Other updates

  1. You can now choose a display format—vertical or horizontal—for the options in image star rating questions.

  2. It's now possible to choose a display format—vertical or horizontal—for weightage rating scales.

  3. The images and videos present in a survey will be retained during translation.

  4. You can now display the overall survey rating along with the summary average rating statistics.

  5. Pages that don't have any questions will be skipped automatically in the live survey form.

Nov

Enhancement

View average rating in reports

You can now view the average rating of all the rating questions in your survey.

Enhancement

Reports now include TURF Analysis

Analyze the combinations options chosen by the respondents from most popular to least popular for checkbox multiple-choice question type with TURF (Total Unduplicated Reach and Frequency) Analysis. Read more...

Updates

Other updates

  1. You can filter by language in your iOS apps.
  2. Embed any one multiple choice, matrix or rating type questions from the first page of your survey into your email.
  3. You can add CSV attachments to scheduled reports.
  4. Filter conditions for question logic, email triggers, reports, based on answered and not answered questions.

Oct

New

Track the traffic coming to your surveys

You can now analyze the traffic coming in to your surveys through Google Analytics, Google Tag Manager and Facebook Pixel. Read more...

Updates

Other updates

  1. Additions have been made to option randomization. You can flip, rotate, and sort the answer choices in ascending order. 
  2. Emoticons have been added for rating scale - Likert type questions.
  3. iOS app now supports Not Applicable option in multiple choice questions and decimal values in numeric type questions.

Sep

Updates

Survey builder now available in Bahasa language

Zoho Survey builder is available in Bahasa, the Indonesian language. This is added to the 9 languages already available for our builder, which are, Japanese, Simplified Chinese, Brazilian Portuguese, LATAM Spanish, French, German, Dutch, Thai, and Russian.

Enhancement

Edit responses collected in offline mode

Users can make any edits and modifications required in responses collected through offline mode. 

Enhancement

Filter reports based on languages

You can filter out your responses based on the languages you have translated your surveys into. The responses collected in the languages selected will be shown as a customized report.

Updates

Survey builder now available for iPhone users

You can now edit as well as create surveys on your iPhone, along with viewing and creating reports and managing your surveys.

Aug

Enhancement

Attach PDF in email trigger

You can now attach the PDF of an individual's response while setting up an email trigger. 

Enhancement

Rating scale now supports "not applicable" option

You can choose to include "not applicable" as an option for all types of rating scale questions.

Jul

New

Survey builder now available in iOS app (iPad)

You can now create surveys in your survey iOS app for iPad users, along with viewing reports and managing your surveys.

Enhancement

Choose exclusive options for Multiple Choice (Many Answers)

Select exclusive options for Multiple Choice (Many Answers). This option will restrict respondents from picking another option if they have already picked an exclusive option.

Jun

New

Zoho Survey is now integrated with Slack

Run polls in your slack channels for quick opinions. Post surveys for in-depth opinion gathering. Share survey results with your team and keep them notified of any new responses. Read more...

Enhancement

Share reports in multiple languages

Share the reports in the languages you've translated your survey to. You now have an option to share the report in multiple languages simultaneously. Read more...

Enhancement

Save your reports in Zoho Sheet

Save your survey report in your Zoho Sheet workspace and access it anytime. 

Updates

Updates in email distribution

Save email templates you've created and use them while sending out your survey email campaigns. Also, you can now add six custom variables, that identify respondents in the reports. Read more...

Enhancement

Choose the individual response display type when sharing report

When sharing a report you can choose which questions should be displayed for the individual responses. This can include all the questions, the shown questions or the answered questions. Read more...

Updates

Updates in scoring feature

You can now add scoring for Star Rating, Image Star Rating and Matrix Star Rating type questions. Read more...

May

New

Disable collection of personal information through automated channels

Stop collecting personal information, such as email address, first name, and last name, when surveys are being sent through automated channels like email distribution, CRM, Campaigns, and private groups. Read more...

Enhancement

Include information from integrated applications into your survey

Users can now pull data from our newly integrated applications: Eventbrite, Shopify, and Zendesk into their surveys. This can be done by customizing the URL based on the data available in these applications. Read more...

Enhancement

Custom end page for offline surveys

Customized end pages used for a survey can now be applied to the offline survey as well. Read more...

Enhancement

Bullets and numbering in rich text editor

Bullets and numbering can be added to all questions, page descriptions, customized end page messages, email messages, closed survey, and disqualified page messages. Read more...

Enhancement

Set required rows and columns for matrix questions

For mandatory matrix choice questions, you can choose the required number of rows and columns that need to be answered by the respondent. Read more...

Apr

New

Zoho Survey is integrated with Shopify

Shopify users can now distribute surveys to their email lists, and track responses as customers respond, right from your Shopify account. Read more...

New

Zoho Survey is integrated with Zoho Commerce

Send surveys created on Zoho Survey from Zoho's E-Commerce Platform. Embed your survey question or provide a survey link in your customer emails.

Enhancement

Offline survey now has auto upload and Kiosk mode

Enable auto-upload, where the responses collected from offline surveys will be automatically uploaded when connected to the internet. You can also enable kiosk mode for your offline surveys, and have them taken from the same device. Read more...

Enhancement

Insert click to call link and embed video button

You can now add a call link, which you will find in the insert link of a question type. You can also embed videos into your questions. Read more...

Enhancement

Email distribution variable data will be displayed in reports

The custom variable data collected from email distribution will be displayed under individual responses in the reports section of your survey. Read more...

Enhancement

Personalize the message body in email distribution

Add name, email, and other customer variable data to the body of your email in the email distribution feature. Read more...

Enhancement

Configure PDF report while exporting

You can configure the PDF name, paper size, and orientation while exporting the report. PDFs for individual responses can be exported to a translated language. Read more...

Mar

Enhancement

Enhancements in email distribution and trigger email

You can now add the name of the sender in the email distribution and trigger email features. Read more...

Enhancement

Share your survey preview and get feedback

You can now share a preview of your survey with a colleague or friend and ask for suggestions or corrections to be made before launch. Read more...

Enhancement

Send reminders in email distribution

With the latest feature update, you can send reminder emails to people who have not responded to your survey in the email distribution feature. Read more...

Feb

New

Zoho Survey has been integrated with Zendesk

The latest integration with Zendesk lets you send surveys to your customers, notifying them of various actions. Read more...

Enhancement

Custom favicon in custom domain

Our latest update in the custom domain feature lets you add a favicon for your domain. Read more...

Enhancement

Updates to multiple choice questions

Make sure you get the right answer to your multiple choice questions. You can now add "at least," "at most," "exactly" or "between" to specify the number of choices required. Read more...

Enhancement

Enhancements in reports

An enhancement in reports now displays labels for line chart data by default. Read more...

Enhancement

Improvements in page scoring

The latest feature update supports adding page scoring in the triggered email's subject and message. You can add page scoring in your end page custom messages, too. Read more...

Jan

Enhancement

Supports open-ended questions in the buy responses feature

The latest feature update allows you to add open-ended questions to your survey while purchasing responses based on your target audience. Read more...

Enhancement

Supports calendar field validation

You can now include a date range in the calendar type question so that respondents can select a date within a specified range. Read more...

Enhancement

Enhancements in email distribution

You can now change the From email address, apply new filters to see who has opened or unopened your emails in the Recipients list, and also download the list of filtered recipients in a CSV format. Read more...

Enhancement

Enhancements in email trigger

You can now change the From email address while setting up an email trigger. Read more...

Enhancement

Updates in the rich text editor

The latest update supports clear formatting and add attributes, similar to hover text and URL, for images in the rich text editor. Read more...

Enhancement

Free plan users can export a PDF now

You can now use our export PDF feature even on our basic free plan. Read more...