Customer training Your beacon to product mastery.

Rajkiran RV Manager - Product Support

Rajkiran leads the customer success initiatives at Zoho Sign. With over 13 years of experience in offering implementation assistance and technical support, he primarily manages key relationships with customers and partners within Zoho and outside. Outside work, he likes to read books and go on occasional treks.

Saravanakumar V Lead-Product Support

Saravanakumar is a product expert with over 10 years of experience, helping customers across the globe with their digital signature and automation needs. Outside work, he likes to explore different cuisines, go on long drives and read books.

Shravan Athre M Lead - Product Support

Shravan is a product expert at Zoho Sign, specializing in customer support and solution engineering. He is keen in understanding the client's problem statement and offering a solution to fit their needs. He has an experience of 6+ years in customer handling and support and is responsible for bridging the gap between the client and the product engineering team. A hobby-pianist and an enthusiastic biker when away from work.

Ambrish Vivekanandan Digital Marketer

A people person, Ambrish loves meeting new people and learning about their lives and their backgrounds. He is naturally outgoing and quickly finds ways to make our customers feel at home. He is also a hardcore car enthusiast and soccer fan.

Ayesha Technical Support Engineer

A positive, enthusiastic and a creative person who tries to imply the same when it comes to customers. Ayesha loves to keep things simple, poised and find a way in all situations. Ayesha believes that understanding and interacting with customers, as well as adopting more customer-centric thinking, results in a win-win business.

Rahul Bhaskaran Manager - Customer Support

After a long stint as a compassionate and empathetic support engineer, Rahul, one of our charismatic support leads, has now ventured into partner training, with his innate passion for meeting new people and offering technical assistance.

Dheeraj Siddantham Team Lead - Customer Support

One of the very few experts who worked on both ManageEngine and Zoho platform as a Solution expert. Dheeraj has acquired skills through complex implementation over the years and wants to put those skills to good use as a Lead Technical Trainer for Zoho Desk

Arun Kumar G Product Support Engineer

Guru Vignesh Manager

Guru is a skilled Training expert at Zoho. His expertise lies in addressing customer challenges with effective solutions. He is dedicated to providing exceptional product demonstrations, technical support, and thorough training to customers, ensuring they get the most out of Zoho's offerings. Outside Zoho, he is an enthusiastic foodie. He believes in "Eat as if nobody is watching. Enjoy food like it’s the only thing left in your world.”

Daphne Senior Product Support Engineer

With a passion for customer engagement, Daphne goes the extra mile to educate customers on the products and identifies practical solutions to address every customer need. She is actively involved in training partners and mentoring the budding consultants at Zoho. When she's away from work, she enjoys painting and is fond of artwork.

Neha Team Lead - Customer Support

Neha boasts 10 years of experience in optimizing Zoho Recruit and Zoho People, expertly guiding clients across various industries through seamless implementation and comprehensive training. Her work with enterprise customers has endowed her with a diversified knowledge base, making her adept at addressing complex business needs. She enrolls herself in different activities such as learning new technology, instruments, and artworks and gaining experience out of it. Beyond her professional achievements, Neha is a passionate foodie and avid traveler, always exploring new cuisines and destinations.

Gourav Jaiswal Team Lead - Customer Support

Gaurav brings over 7 years of expertise in implementing and optimizing Zoho Recruit and Zoho People, enhancing HR operations across diverse industries and regions. He excels in delivering solutions that streamline HR processes and drive organizational success through efficiency and innovation. Gaurav is dedicated to understanding and engaging with customers to tailor strategies that meet their unique needs. Outside of work, he is a passionate singer and guitarist, blending his love for music with his commitment to professional excellence.

Abinand Team Lead - Customer Support

With three years of dedicated experience, Abinand excels in crafting personalized learning journeys tailored to each client’s specific needs. By deeply understanding their goals and preferences, he develops training programs that are both effective and engaging. He prides himself on building strong, collaborative relationships with clients, fostering an open environment where questions and feedback are encouraged. His commitment lies in empowering individuals through knowledge and skill development.

Irthifa Senior Product Support Engineer

Irthifa is known for his interactive ways of dealing with customers. As an enthusiastic person, he always has creative ideas to meet customers' requirements. He has hands-on experience implementing multiple business workflows in Zoho's HRMS products, covering a variety of use cases. He is also a hardcore fan of FC Barcelona and loves to workout.

Sushanth Ravi Manager

Sushanth brings over 7 years of specialized experience in implementing and optimizing Zoho Recruit and Zoho People, significantly enhancing HR operations across diverse industries. His expertise includes proficiently integrating these platforms and conducting comprehensive client training to ensure maximum utilization of these powerful HR tools. From startups to established enterprises, Sushanth is committed to delivering tailored solutions that streamline HR workflows and drive organizational success through efficiency and innovation.

Akash Eswar Lead

Akash, a skilled Zoho Product Consultant with 5 years of experience, specializes in implementing and assisting customers with Zoho's Recruit and People software. Passionate about technology, he loves engaging with customers and exploring new advancements. Akash is committed to delivering exceptional solutions and staying updated on the latest trends in tech.

Guru Vignesh Manager

Guru is a skilled Training expert at Zoho. His expertise lies in addressing customer challenges with effective solutions. He is dedicated to providing exceptional product demonstrations, technical support, and thorough training to customers, ensuring they get the most out of Zoho's offerings. Outside Zoho, he is an enthusiastic foodie. He believes in "Eat as if nobody is watching. Enjoy food like it’s the only thing left in your world.”

Daphne Senior Product Support Engineer

With a passion for customer engagement, Daphne goes the extra mile to educate customers on the products and identifies practical solutions to address every customer need. She is actively involved in training partners and mentoring the budding consultants at Zoho. When she's away from work, she enjoys painting and is fond of artwork.

Neha Team Lead - Customer Support

Neha boasts 10 years of experience in optimizing Zoho Recruit and Zoho People, expertly guiding clients across various industries through seamless implementation and comprehensive training. Her work with enterprise customers has endowed her with a diversified knowledge base, making her adept at addressing complex business needs. She enrolls herself in different activities such as learning new technology, instruments, and artworks and gaining experience out of it. Beyond her professional achievements, Neha is a passionate foodie and avid traveler, always exploring new cuisines and destinations.

Gourav Jaiswal Team Lead - Customer Support

Gaurav brings over 7 years of expertise in implementing and optimizing Zoho Recruit and Zoho People, enhancing HR operations across diverse industries and regions. He excels in delivering solutions that streamline HR processes and drive organizational success through efficiency and innovation. Gaurav is dedicated to understanding and engaging with customers to tailor strategies that meet their unique needs. Outside of work, he is a passionate singer and guitarist, blending his love for music with his commitment to professional excellence.

Irthifa Senior Product Support Engineer

Irthifa is known for his interactive ways of dealing with customers. As an enthusiastic person, he always has creative ideas to meet customers' requirements. He has hands-on experience implementing multiple business workflows in Zoho's HRMS products, covering a variety of use cases. He is also a hardcore fan of FC Barcelona and loves to workout.

Abinand Team Lead - Customer Support

With three years of dedicated experience, Abinand excels in crafting personalized learning journeys tailored to each client’s specific needs. By deeply understanding their goals and preferences, he develops training programs that are both effective and engaging. He prides himself on building strong, collaborative relationships with clients, fostering an open environment where questions and feedback are encouraged. His commitment lies in empowering individuals through knowledge and skill development.

Sushanth Ravi Manager

Sushanth brings over 7 years of specialized experience in implementing and optimizing Zoho Recruit and Zoho People, significantly enhancing HR operations across diverse industries. His expertise includes proficiently integrating these platforms and conducting comprehensive client training to ensure maximum utilization of these powerful HR tools. From startups to established enterprises, Sushanth is committed to delivering tailored solutions that streamline HR workflows and drive organizational success through efficiency and innovation.

Akash Eswar Lead

Akash, a skilled Zoho Product Consultant with 5 years of experience, specializes in implementing and assisting customers with Zoho's Recruit and People software. Passionate about technology, he loves engaging with customers and exploring new advancements. Akash is committed to delivering exceptional solutions and staying updated on the latest trends in tech.

Amirtharajan Product Support Engineer

Amir is a dedicated Product Support Engineer at Zoho, specializing in the HR suite of applications. As a keen observer, he is skilled at identifying client needs and tailoring recommendations for suitable training solutions. Amir enjoys interacting with people and strives to fulfill their needs. In addition to his professional responsibilities, he is a creative individual with interest in media creation.

Saravanaprakash Tamil Arasan Member Leadership Staff

Saravanaprakash has been working at Zoho for the past 11 years. He spent his first five years at the company as a developer and developed one of the components for Zoho Analytics. He has spent the past six years heading the technical support team for Zoho Analytics.

Mugesh Senior Trainer & Support Engineer

Akram Trainer & Senior Support Engineer

Reuben Samuel J Trainer & Senior Support Engineer

Sasidar Thandapani Technical Trainer

Sasidar, an approachable and available product trainer, ensures that training feels more like engaging conversations rather than formal lectures. With a deep understanding of coding, he excels in teaching the intricacies of SalesIQ's features, like admin controls, bots, and Deluge. He brings a unique ability to simplify complex topics, making them accessible and easy to understand.

Solai Amizhdu Technical Trainer

Solai is a seasoned product trainer with a passion for helping individuals unlock their full potential. Her ability to break down complex concepts into easily understandable modules has made her a sought-after trainer. Solai expertise spans across various domains, including technology, sales, and customer service.

Priyanka Technical Trainer

Priyanka is an engaging public speaker with excellent presentation skills and a natural ability to connect with her audience. A quick learner, she thrives on delivering impactful trainings and empowering others. Her strength lies in demystifying complex topics into simpler and relatable facts that enable users to grasp the product in totality. Outside of work, Priyanka is a Bharatanatyam performer and a sports enthusiast.

Supritha Senior content marketer

Supritha, a passionate content marketer and trainer, has a strong focus on meticulous planning. Her eye for detail and creativity enable her to design well-structured and engaging courses, helping users easily understand the finer, complex details of the product. With a deep understanding of users' needs, she creates content that ensures every user, regardless of their expertise, can effortlessly grasp the product's core functions.

Solai Amizhdu Technical Trainer

Solai is a seasoned product trainer with a passion for helping individuals unlock their full potential. Her ability to break down complex concepts into easily understandable modules has made her a sought-after trainer. Solai expertise spans across various domains, including technology, sales, and customer service.

Solai Amizhdu Technical Trainer

Solai is a seasoned product trainer with a passion for helping individuals unlock their full potential. Her ability to break down complex concepts into easily understandable modules has made her a sought-after trainer. Solai expertise spans across various domains, including technology, sales, and customer service.

Suganthan R Product Trainer

Suganthan is well-known for his helpful nature; his patience and passion to help is remarkable. His experience as a customer support engineer for seven years has gained so many happy customers for Zoho Survey.

Ajith Kevin Devadoss Lead - Customer Support

Customer relationship and product training have been Ajith's core duties at Zoho for the past 7 years. He is also an expert in Qntrl and loves training our customers and Zoho's employees to use the product. He loves western rock music and practicing his guitar during his free time.

Lawrence Sam Selvam A Product Trainer

Lawrence sincerely believes that knowledge without action is meaningless. As a business orchestrator, he likes to implement workflows and explain complex aspects in the simplest way. He loves to play video games or binge watch TV shows after a long day of work.

Chitharth S Team Lead - Customer Support

Chitharth has over 6 years of experience in customer support management with a proven skill of managing a high level of support and also, taking care of product operations and client business development with great passion. He has worked with clients from all over the world in developing a greater solution to their business.

Chitharth S Team Lead - Customer Support

Chitharth has over 6 years of experience in customer support management with a proven skill of managing a high level of support and also, taking care of product operations and client business development with great passion. He has worked with clients from all over the world in developing a greater solution to their business.

Md Rameez Faizal, Head - Learning Innovation & Global Talent Transformation

Rameez Faizal heads the Learning Innovation and Global Talent Transformation Channel for Zoho Finance suite of products. He has driven strategic alliances and partnerships across multiple regions, including India, the US, and Europe. An ambidextrous mechanical engineering and MBA graduate, he is recognized for his academic excellence as a gold medallist from Bharathiar University. Rameez's accolades include the Chandrakanthi Memorial Young Business Leader Award and the Best Debater award from the Coimbatore Management Association. Outside of work, he enjoys dirt bike racing, football, debating, and creating content as a passionate YouTuber.

Syed Naazer Technical Trainer

Syed is a Zoho Books Technical Trainer who offers end-to-end training to all customers and partners. Beyond his professional life, his interests lie in travelling to different locations and engaging in social interactions, just like he enjoys playing football.

Pradeep Radhakrishnan Technical Trainer

Pradeep is a seasoned professional with extensive experience in training and consulting on Zoho Books. As a Technical Trainer for Zoho Books, He is specialized in empowering individuals and businesses to maximize their efficiency through effective utilization of Zoho Books features. He has 6+ years of proven experience as a Professor in delivering educational assistance and instruction to various levels of learners.

Sushil M Ravani Technical Trainer

Sushil is a Technical Trainer for Zoho Books, He is specialized in empowering individuals and businesses to maximize their efficiency through effective utilization of Zoho Books features. He has 4+ years of training experience as a Process Trainer in delivering knowledge and expertise to the end users. Apart for these he is a cricket enthusiast who loves to watch & play cricket in his free time.

Gopinath M Technical Trainer

Nandhakumar Technical Trainer

Nandha is a highly skilled Zoho Payroll trainer who has helped multiple organizations improve their payroll processes and efficiency. With a deep understanding of the software, he offers comprehensive training to individuals and teams, ensuring they can fully utilize its capabilities. Nandha is also well-versed in the latest updates and features of Zoho Payroll, providing relevant and up-to-date training. He is constantly learning and staying updated on industry trends, making him a valuable resource for those seeking to enhance their payroll management skills.

Shriram V Senior Technical Support Engineer

Shriram works in customer engagement for Zoho Payroll and has been with the product since its inception. With a strong passion for customer advocacy, Shriram works closely with the product management team to give customers the best experience.

Santhosh G Product Trainer

Santhosh has been a part of the Zoho Finance suite for almost three years. He loves helping out business professionals and has been a key resource in defining internal support processes. He has actively participated in discussions on user experience, compiling user requirements to enhance the products. He is also involved in training and onboarding support agents.

Ramesh Subramanian Product Trainer

Ramesh handles partner engagement for Zoho Expense and has had first-hand experience providing solutions to customers' challenging requirements. With a background of training students, Ramesh has represented Zoho Finance when training partners and customers on several occasions.

Catherine Technical Support Engineer

Harish T Senior Technical Support Engineer

Harish has been working with Zoho Billing (formerly, Zoho Subscriptions) for more than 6 years and has hands-on experience working with clients from the subscription and billing vertical, across regions. He excels at helping users implement complex billing use cases. Currently, Harish leads the Partner Relations for Zoho Billing. When not at work, you can find Harish glued to reaction videos on YouTube.

Badri Solution Consultant - Presales

Badri is an integral part of the Onboarding and Jumpstart team of Zoho Inventory. As an onboarding expert, Badrinath helps businesses resolve their inventory challenges, train users to make the best use of the application, and set up Zoho Inventory according to their workflows in the simplest way possible. Away from work, Badri is an avid Table Tennis player, bagging medals for fun!

Raghavendran K Senior Solution Consultant - Presales

Raghav is a Senior Solution Consultant with Zoho Inventory, specializing in customer onboarding. His expertise includes understanding customer requirements, delivering tailored demonstrations, configuring and implementing solutions, providing training, and ensuring seamless data migration. With a commitment to helping businesses streamline their processes, Raghav ensures a smooth transition to Zoho Inventory’s platform. Outside of work, he enjoys cooking for his near and dear ones, bringing the same passion and care to the kitchen that he does to his work.

Kristan M P Partner Recruitment and Onboarding Specialist

Kristan is an eCommerce expert and experienced in Zoho Commerce. He has assisted numerous brands in establishing their online stores using Zoho commerce of his four years at Zoho. With previous experience in digital marketing agencies, he is passionate about e-Commerce and its dynamics. Outside of work, he indulges in cricket, travel, and culinary adventures.

Barath Devarajan Senior Technical Support Engineer

Barath is a seasoned Senior Product Support Engineer at Zoho, with over seven years of dedicated experience in the support team. He began his journey at Zoho Books, where he provided frontline technical support for the company’s products. After six years in this role, he transitioned to supporting Zoho Practice, a practice management platform. In his current position, Barath leads the product support team, managing the resolution of critical technical issues and working closely with the product development team to improve product performance and reliability. His strategic approach to support management has greatly minimized client downtime and optimized support operations. Outside of work, Barath enjoys traveling, playing cricket, and exploring nature trails on weekends.

Sandeep Nayak Team Lead - Developer Training and Certification

Sandeep always believes in delivering knowledge in the simplest way possible. He loves problem solving and enjoys giving solutions to Zoho customers. Not just an expert on CRM, he also has mastery of multiple Zoho applications, their APIs, and functions.

Christopher Clement Soris J Member Leadership Staff

Tanveer Basha Technical Support Engineer

Tanveer, a senior product consultant who provides user training, conducts demos, onboarding sessions of Zoho Vault to customers and prospects. Has a deep understanding of the product and helps in resolving complex issues. Offering hands-on support during the training and onboarding sessions to help users resolve any issues they encounter while using Zoho Vault. Addressing advanced use cases that demonstrate the full potential of Zoho Vault.

Saikumar Muralidharan Technical Trainer

With over two years of experience, Saikumar excels in developing and delivering engaging training content for diverse audiences of Zoho Creator. He specializes in creating comprehensive materials, conducting dynamic sessions, and managing training programs to align with organisational goals. He also build strong relationships with clients and stakeholders, ensuring tailored solutions and effective knowledge transfer.

Manikandaraj Senior Technical Trainer

Poongkothai T Technical Trainer

Preethi Technical Trainer

Nivetha Raju Technical Trainer

Introducing Nivetha, a seasoned technical trainer specializing in Zoho Creator. With extensive experience and a passion for teaching, Nivetha is a go-to expert for anyone looking to enhance their skills on this powerful platform. Her approachable style and practical insights make learning Zoho Creator easy and enjoyable. Whether you're a novice or an experienced user, Nivetha can help you achieve your goals and succeed in your work.

Deepika Prabhakaran Technical Trainer

Deepika, a proficient technical trainer who combines deep industry knowledge with a passion for teaching to empower individuals and teams with essential skills. She excels in breaking down complex technical concepts into understandable segments, making them accessible to learners of all levels. Her ability to adapt to various learning styles and provide personalized support fosters an environment where students can confidently grasp and apply new technologies

Divya Jyothi Senior Technical Trainer

Divya, a seasoned professional with over seven years in the POS software industry, navigates both customer relationships and product training with effortless grace. Her vast knowledge and skill set, meticulously honed over time, translate into passionate and engaging training sessions. Witnessing the "aha!" moments in her clients and colleagues fuel her dedication to fostering deep product understanding. Divya's dynamic and interactive approach ensures maximum learning opportunities, making her an asset to both our customers and our organization.

Udayan Goswami Technical Trainer

Udayan Goswami, a highly skilled technical trainer with a specialization in ERP solutions, is set to share his extensive knowledge and experience. He has a strong record of successfully guiding organizations through ERP deployments and is devoted to empowering businesses with the essential resources and expertise to optimize their operations and reach their objectives. In his role as the webinar host, he will encourage dynamic discussions and deliver thoughtful insights to attendees, reflecting his deep understanding and enthusiasm for supporting companies in navigating the challenges of the modern market.

Pooja Technical Writer

Pooja, an accomplished trainer and technical writer, specializes in Zoho POS, a cloud-based POS software designed for retail businesses. With a keen ability to break down complex concepts into simple, actionable insights, she empowers users with the knowledge they need to maximize their efficiency. Her clear communication and interactive training style ensure that every session is engaging, informative, and impactful. Passionate about learning and development, Pooja is committed to helping businesses and individuals seamlessly adopt Zoho POS, enhancing their operational success.

Priya Bharti Technical Trainer

Priya has been a point-of-sale software specialist for more than 6.5 years, and she has helped numerous customers with implementations. Her sincere enthusiasm for the process shows her unrelenting commitment to promoting a deep understanding of the finished product. All participants, both our internal staff and outside clients, gain from an environment that optimizes learning possibilities. Her background broadens the aggregate knowledge and expertise of our organization and boosts customer satisfaction.

Divya Jyothi Senior Technical Trainer

Divya, a seasoned professional with over seven years in the POS software industry, navigates both customer relationships and product training with effortless grace. Her vast knowledge and skill set, meticulously honed over time, translate into passionate and engaging training sessions. Witnessing the "aha!" moments in her clients and colleagues fuel her dedication to fostering deep product understanding. Divya's dynamic and interactive approach ensures maximum learning opportunities, making her an asset to both our customers and our organization.

Udayan Goswami Technical Trainer

Udayan Goswami, a highly skilled technical trainer with a specialization in ERP solutions, is set to share his extensive knowledge and experience. He has a strong record of successfully guiding organizations through ERP deployments and is devoted to empowering businesses with the essential resources and expertise to optimize their operations and reach their objectives. In his role as the webinar host, he will encourage dynamic discussions and deliver thoughtful insights to attendees, reflecting his deep understanding and enthusiasm for supporting companies in navigating the challenges of the modern market.

Soumin Kumar Saha Senior Technical Trainer

Soumin Kumar Saha is an accomplished Senior Technical Trainer with a focus on ERP solutions. He brings a wealth of knowledge and experience to the table, having successfully led numerous organizations through the complexities of ERP implementations. His commitment lies in equipping businesses with the necessary tools and expertise to enhance their operations and achieve their goals. As the host of the upcoming webinar, he will facilitate engaging discussions and provide valuable insights, showcasing his profound understanding and passion for assisting companies in overcoming contemporary market challenges.

Sangeeta Bisht Technical Trainer

Sangeeta Bisht, a seasoned technical trainer specializing in Enterprise Resource Planning (ERP) solutions, will be sharing her expertise and insights. With a proven track record of successful ERP implementations, She is dedicated to empowering organizations with the knowledge and resources necessary to optimize operations and achieve strategic objectives. As the webinar's facilitator, she will cultivate engaging discussions and provide insightful perspectives, reflecting her deep understanding of and passion for enabling businesses to thrive in today's dynamic market landscape.

Balaji V Manager - Customer Success

As a seasoned product expert specializing in Online Document Management Systems and Office Suites, Balaji leverages his extensive experience to deliver prompt solutions tailored to customers' needs. He stays abreast of the latest technological advancements, ensuring every task is executed with creativity, ease, and uniqueness.

Seenivaasan Venkat Manager - Customer Success

WorkDrive trainer with 10+ years in SAAS customer success, experienced in onboarding, enterprise workshops, and driving user adoption through practical, real-world training. Also a passionate table tennis player and solo bike traveler—bringing focus, energy, and adaptability to every session.