About

The objective of this course is to provide new users with essential information about Backstage and help them kick-start their events. The program is compiled specifically for portal administrators who do organization-level operations for them to get a holistic view of the product. NOTE: This course has one or more features exclusive to our subscription plans.

Who it is for:

This training program is designed to help event professionals run their events with Zoho Backstage. Aimed at portal admins, event administrators, event organizers, and event staff.

One Day - 5 Hours

MODULE ONE :

Introducing Backstage

  • Get a quick walk-through of the product.
  • Create a portal in Backstage.
MODULE TWO :

Setting up your portal - Part I

  • Add your organization details.
  • Set your payout country, base currency, and payment gateways.
  • Configure tax for your portal.
  • Onboard your team, assign roles, and set privileges.
  • Understand the branding options in Backstage.
MODULE THREE :

Setting up your portal - Part II

  • Customize your portal and add a custom domain to host your event microsites.
  • Get a rundown of the integrations available in Backstage.
  • Find out how to make the full use of advanced options like webhooks, data privacy, and the bot, Zia.
MODULE FOUR :

Go live with your first event

  • Create your first in-person or virtual event.
  • Build your agenda, invite speakers, and manage sponsors.
  • Set up event ticketing with multiple ticket classes and drive registrations.
  • Design a beautiful microsite for your event.
MODULE FIVE :

Managing your event

  • Track your ticket sales, set up promotional codes, and manage attendee lists.
  • Create badges for all event participants with BadgeUp from Backstage.
  • Promote your event on social media and blogs.
  • Communicate with your attendees through emails.
MODULE SIX :

Conducting your event

  • Check in attendees and make important announcements.
  • Present sessions and interact with attendees through polls, Q&A, etc.
  • Analyze your event's performance with detailed sales and session analytics.
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OTHER RESOURCES

  • Knowledge Base
  • Forums
  • FAQs
  • Support

Through online training, we aim to offer a completely personalized One-on-One training package tailored exclusively to meet the trainees' business requirements.

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