About
The objective of this course is to provide new users with essential information about Backstage and help them kick-start their events. The program is compiled specifically for portal administrators who do organization-level operations for them to get a holistic view of the product. NOTE: This course has one or more features exclusive to our subscription plans.
Who it is for:
This training program is designed to help event professionals run their events with Zoho Backstage. Aimed at portal admins, event administrators, event organizers, and event staff.
One Day - 5 Hours
MODULE ONE :
Introducing Backstage
- Get a quick walk-through of the product.
- Create a portal in Backstage.
MODULE TWO :
Setting up your portal - Part I
- Add your organization details.
- Set your payout country, base currency, and payment gateways.
- Configure tax for your portal.
- Onboard your team, assign roles, and set privileges.
- Understand the branding options in Backstage.
MODULE THREE :
Setting up your portal - Part II
- Customize your portal and add a custom domain to host your event microsites.
- Get a rundown of the integrations available in Backstage.
- Find out how to make the full use of advanced options like webhooks, data privacy, and the bot, Zia.
MODULE FOUR :
Go live with your first event
- Create your first in-person or virtual event.
- Build your agenda, invite speakers, and manage sponsors.
- Set up event ticketing with multiple ticket classes and drive registrations.
- Design a beautiful microsite for your event.
MODULE FIVE :
Managing your event
- Track your ticket sales, set up promotional codes, and manage attendee lists.
- Create badges for all event participants with BadgeUp from Backstage.
- Promote your event on social media and blogs.
- Communicate with your attendees through emails.
MODULE SIX :
Conducting your event
- Check in attendees and make important announcements.
- Present sessions and interact with attendees through polls, Q&A, etc.
- Analyze your event's performance with detailed sales and session analytics.
OTHER RESOURCES
- Knowledge Base
- Forums
- FAQs
- Support
Through online training, we aim to offer a completely personalized One-on-One training package tailored exclusively to meet the trainees' business requirements.