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44 views | 4 min readThe five elements that make Captain CX
92 views | 5 min readFive CX lessons from unexpected sources - Minesweeper game
213 views | 4 min readFive ways to ensure smooth CX this holiday season
199 views | 4 min readCX takes center stage in the genAI landscape
172 views | 5 min readLeveraging the power of VR and AR to improve CX
118 views | 4 min readLook beyond spreadsheets for lasting success
179 views | 7 min read12 best practices to make your help content more effective
141 views | 5 min readWhy employee empowerment matters in CX
148 views | 7 min readFive CX lessons from unexpected sources - The Prophet by Kahlil Gibran
247 views | 6 min readBuilding truly helpful chatbots
184 views | 4 min readKnowing when to talk is vital for great CX
150 views | 5 min readMinimize effort to maximize experience
135 views | 6 min readFour more lessons in selling that I learned as a customer
260 views | 5 min readThe constant called change
241 views | 4 min readThe small things make a big difference
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