Zoho Tech Talk Down Under Logo
  • CX
  • Sales
  • Support
  • All Zoho Products
  • HOME
  • Tag: customer-centric focus
  • Illustration of a female executive standing next to a trophy. There's an upward curve denoting growth in the background.
    67 views | 3 min read

    How to deliver the acceptable best

    CXSupportQualityVision
  • Illustration of a customer being looked at through a magnifying glass
    157 views | 5 min read

    Know thy customer - Lessons from real-world businesses

    CXSupportCultureMissionVision
  • Illustration of multiple figures holding objects like a star or a heart or a smiley face, which denotes customer advocacy
    327 views | 6 min read

    Making your customers talk about you

    CXSupportCultureLoyaltyMarketing
  • Illustration of four pairs of hands clapping and two hands flashing the thumbs up sign
    241 views | 4 min read

    The small things make a big difference

    CXLoyaltyOperations
  • Illustration of three people in suits carrying the top of a mountain up on a slope
    202 views | 5 min read

    Going the extra mile

    CXCultureEmpowermentOperations
  • Illustration of multiple tangled threads pass through the number 2023 and coming out streamlined as individual threads.
    123 views | 4 min read

    Five CX resolutions for the New Year

    CX
  • Illustration of five customers, where each of them holds a star above their heads. All of them together provide a 5-star rating.
    310 views | 4 min read

    The importance of consistency

    CXSupport
  • Illustration of five different people standing next to each other
    1.4K views | 9 min read

    Not a customer revolution, it’s customer evolution

    CXStrategyVision
  • Illustration of two people in formal clothes standing and talking to each other
    1.1K views | 4 min read

    Build rapports to retain your customers

    CultureLoyaltyStrategy
  • Illustration of two people sitting across each other at a table and shaking hands
    1.4K views | 3 min read

    See the way your customers do

    CultureEmpowermentResponsibilitiesStrategy
  • Illustration of a handshake with a business executive running from one hand to another
    1.3K views | 2 min read

    Blend sales and service for the perfect CX cocktail

    EmpowermentStrategy
  • Illustration of a mailman inside a smartphone dropping a mail into another smartphone
    1.0K views | 3 min read

    Build ways, not walls

    SupportOperationsStrategy
  • Illustration of a shop with an open 24x7 for business signboard
    1.1K views | 4 min read

    Be there or be square

    CXOperationsTechnology
Load More