Admin Tools

Administrator Tools

The administrator can use the Tools in the Control Panel, to verify the domain's MX records or to convert the email headers into a readable format. 

MX Lookup

The administrators can lookup the MX records of the domains they manage from the MX Lookup tool.

  1. Login to mailadmin.zoho.com.
  2. Select the Tools option from the left menu.
  3. Go to the Check MX tab.
  4. Select the relevant domain name from the drop-down. 
  5. Click Check MX to view the MX details of the domain. 
  6. The MX records of the selected domain will be displayed along with the priority details. 

Message Header Analyzer

Email Message Headers are present in all the emails you send and receive via the internet. They have uniquely identifiable message ids, the sender, recipients, and the subject information and also present various diagnostic information which is useful for Spam identification, message hops, delays and so on. In this tool, you can copy paste the message headers to get the diagnostic information.

The message header Analyzer is useful to analyze the email headers of any email and to find out delays using the hops section below the bottom.

  1. Login to mailadmin.zoho.com.
  2. Select the Tools option from the left menu.
  3. Go to the Message Header Analyzer tab.
  4. Copy the headers of the email which you want to check.
    1. If the email you want to check is in Zoho Mail, refer here for instructions to get the email headers. 
    2. For other email services/ email clients, refer this third-party link to get the email headers. 
  5. Paste the headers in the text box provided, and click Analyze Header.
  6. The information in the headers will be parsed and provided to you in a readable format. 
  7. In case of any email delays, you can view the hops, to find where the email was delayed. 

The hops are various email servers which are a part of the email transmission and the time delayed in each such hop provides you an overall idea about the where the email was delayed. 

Domain Details

DNS Records of a Domain are various name records which hold the information related to various aspects of the domain.

Provide a domain name or select your domain from the drop-down menu to list the DNS Records related to it.

As a part of DNS Lookup, you can view the Host Information, the respective IP Address and the TTL (Time To Live) details pertaining to the Domain. The TTL is the Time for the changes to go Live, and effective after each modification. The higher the TTL value, the longer time it takes for the new value to be updated and read by the other servers.

In addition, you can also lookup CNAME, Name Servers, TXT or SOA for the selected domain. To get all information in one shot, select the 'Get all Records' option.

  1. Login to mailadmin.zoho.com.
  2. Select the Tools option from the left menu.
  3. Go to the Domain Details tab.
  4. Select the relevant domain name from the drop-down. 
  5. Click on the drop-down next to the DNS Lookup button and select the domain detail that you want to view.
  6. Click the relevant button next to the drop-down.
  7. The requested domain details will be displayed.

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